Hurricanes can have a devastating, lasting impact on the lives and infrastructure in affected areas, long after the initial landfall.
Massive power outages, severe flooding, and even mudslides can make shipping supplies like emergency portable generators difficult.
Each storm brings its own challenges. Weather and road conditions change rapidly by the minute and we cannot guarantee delivery as a result of shipping challenges like mandatory evacuations, road closures, and container or driver shortages, etc. Please check your carrier for the most up-to-date information below:
We are prepared by stocking our warehouse and distribution centers before the season so that we can get your products on the road and on their way to you.
Order an In-Stock Generator
In order to get the generator you need in a timely manner, you will need to select one that is currently in stock.
Next-Day and 2nd-Day Air
There are select inverter type generators available with faster shipping options, such as next-day and 2nd-day air service.
Please Note: Expedited shipping charges are non-refundable and delivery times are not guaranteed. We will get the products out the door and into the hands of UPS. They will make every effort to deliver on time, but circumstances may cause a delay like government-issued evacuations, flight groundings, and road closures.
Home Delivery Delays
Home deliveries may be delayed depending on where you live. We are closely monitoring the situation caused by Florence as conditions change by the hour.
Possible mandatory evacuations may cause shipping companies to delay orders. However, not all areas will experience service disruptions equally. We will continue to update our site as we receive more information.
We strongly encourage you not to cancel or refuse your order. In doing so you will incur a Return Order Fee which could potentially cost hundreds of dollars.
If you do happen to have power, you are indeed very lucky. However, power outages can be unpredictable, and we encourage everyone to have at least an emergency backup to protect themselves from an extended power outage.
By placing your order NOW, your generator will eventually be delivered to your doorstep – even if it’s a few days delayed or before stocks run out.
Pick Up at Local Freight Terminal
If you order a generator that ships by freight carrier and want to shave time off of the delivery, we STRONGLY RECOMMEND contacting the freight carrier to see if you can pick up your order at their local freight terminal.
Once your order is placed and shipped, you will receive an email with a tracking number and the name of the freight carrier for your order.
Please Note: You must call the freight carrier to make arrangement for a pickup. Generators are not stocked at shipping terminals. All generators will ship from one of our warehouses before they arrive at the local freight terminal. You will need to bring a photo ID that matches the name on the order to receive your generator. Your order will not be released if it doesn’t match.
Freight carriers websites are linked below, where you can find more information regarding your shipment.
WVA | WYTHEVILLE, VA
RHD | RICHMOND, VA
NOR | CHESAPEAKE, VA
ROA | ROANOKE, VA
WAY | WAYNEBORO, VA
MAS | MANASSAS, VA
LYN | LYNCHBURG, VA
MAR | MARTINSVILLE, VA
NFK | NORFOLK, VA
|MNS | MANASSAS, VA |
7937 GAINSFORD COURT BRISTOW, VA 20136
Phone: (703) 368-1177
RIC | RICHMOND, VA
|ROA | ROANOKE, VA |
2720 MARY LINDA AVE ROANOKE, VA 24012
Phone: (540) 343-1024
|WAY | WAYNESBORO, VA |
40 WESTBROOK COURT FISHERSVILLE, VA 22939
Phone: (540) 324-0501
|WIN | WINCHESTER, VA |
280 MCGHEE ROAD WINCHESTER, VA 22603
Phone: (540) 535-0683
|WYV | WYTHEVILLE, VA |
830 INDUSTRY ROAD WYTHEVILLE, VA 24382
Phone: (276) 227-0850
|DRM | DURHAM, NC |
213 INTERNATIONAL DRIVE MORRISVILLE, NC 27560
Phone: (919) 469-5499
|GBO | GREENSBORO, NC |
4715 EVANS TOWN ROAD GREENSBORO, NC 27406
Phone: (336) 855-6990
MRT | MORRISTOWN, TN
|SFD | SEAFORD, DE |
16644 EMMA JANE LANE BRIDGEVILLE, DE 19933
Phone: (302) 337-8793
WSN | WILSON, NC
NRF | NORFOLK, VA
RCM | RICHMOND, VA
ROA | ROANOKE, VA
COLONIAL HEIGHTS, VA