Hurricanes can have a devastating, lasting impact on the lives and infrastructure in affected areas, long after the initial landfall. Massive power outages, severe flooding, and even mudslides can make shipping supplies like emergency portable generators difficult.
Each storm brings its own challenges. Weather and road conditions change rapidly by the minute and we cannot guarantee delivery as a result of shipping challenges like mandatory evacuations, road closures, and container or driver shortages, etc. Please check your carrier for the most up-to-date information below:
Whether you're considering to purchase an emergency generator or already placed an order, you can count on Electric Generators Direct to help you weather the storm. We are prepared by stocking our warehouse and distribution centers before the season so that we can get your products on the road and on their way to you.
Order an In-Stock Generator
In order to get the generator you need in a timely manner, you will need to select one that is currently in stock.
Next-Day and 2nd-Day Air
NOTICE: Service Disruptions Due to Hurricane Florence
We are not able to take Next Day and 2nd Day Air orders for certain parts of North Carolina (Visit FedEx for a list). We apologize for the inconvenience. Please check our Hurricane Shipping Notice for updates.
There are select inverter type generators available with faster shipping options, such as next-day and 2nd-day air service via FedEx.
Please Note: Expedited shipping charges are non-refundable and delivery times are not guaranteed. We will get the products out the door and into the hands of FedEx. They will make every effort to deliver on time, but circumstances may cause a delay like government-issued evacuations, flight groundings, and road closures.
Home Delivery Delays
Home deliveries may be delayed depending on where you live. We are closely monitoring the situation caused by Florence as conditions change by the hour. Possible mandatory evacuations may cause shipping companies to delay orders. However, not all areas will experience service disruptions equally. We will continue to update our site as we receive more information.
We strongly encourage you not to cancel or refuse your order. In doing so you will incur a Return Order Fee which could potentially cost hundreds of dollars.
If you do happen to have power, you are indeed very lucky. However, power outages can be unpredictable, and we encourage everyone to have at least an emergency backup to protect themselves from an extended power outage. By placing your order NOW, your generator will eventually be delivered to your doorstep – even if it’s a few days delayed or before stocks run out.
Pick Up at Local Freight Terminal
If you order a generator that ships by freight carrier and want to shave time off of the delivery, we STRONGLY RECOMMEND contacting the freight carrier to see if you can pick up your order at their local freight terminal.
Once your order is placed and shipped, you will receive an email with a tracking number and the name of the freight carrier for your order.
Please Note: You must call the freight carrier to make arrangement for a pickup. Generators are not stocked at shipping terminals. All generators will ship from one of our warehouses before they arrive at the local freight terminal. You will need to bring a photo ID that matches the name on the order to receive your generator. Your order will not be released if it doesn’t match.
Freight carriers websites are linked below, where you can find more information regarding your shipment.
RDU | Durham, NC
208 MULDEE ST
CLT | Belmont, NC
325 PEACH ORCHARD ROAD
HKY | Hickory, NC
4020 10TH AVENUE DRIVE SW
FAY | Hope Mills, NC
226 SANDERS ST
KNN | Kinston, NC
WIL | Wilmington, NC
1536 CASTLE HAYNE ROAD
WNS | Kernersville, NC
1165 N C HWY 66 SOUTH
ASH | ASHEVILLE, NC
2154 HENDERSONVILLE RD ARDEN, NC 28704
CLT | CHARLOTTE, NC
3330 STAFFORD DRIVE CHARLOTTE, NC 28208
DRM | DURHAM, NC
213 INTERNATIONAL DRIVE MORRISVILLE, NC
FAY | FAYETTEVILLE, NC
3939 GILLESPIE ST. FAYETTEVILLE, NC 28306
GBO | GREENSBORO, NC
4715 EVANS TOWN ROAD GREENSBORO, NC 27406
HKY | HICKORY, NC
102 BANNER ROAD CONOVER, NC 28613
KMT | KINGS MOUNTAIN, NC
604 INNOVATION DRIVE KINGS MOUNTAIN, NC 28086
WLM | WILMINGTON, NC
3327 FREDRICKSON ROAD WILMINGTON, NC 28402
WSN | WILSON, NC
4816 ELM CITY ROAD ELM CITY, NC 27822
1101 WEST CRAIGHEAD ROAD
CHARLOTTE, NC 20206
181 WOODINGTON ROAD
HOPE MILLS, NC 28348
2904 TORRENCE DRIVE
GREENSBORO, NC 27406
2403 UNITED DRIVE
GREENVILLE, NC 27834
108 BUMGARNER INDUSTRIAL DRIVE
CONOVER, NC 28613
7508 PRECISION DRIVE
RALEIGH, NC 27617
2630 E. 5th St.
|CHINA GROVE, NC |
175 N. PINE RIDGE ROAD
CHINA GROVE, NC
3415 HWY 301 NE