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Severe Storm Shipping Impact on Texas

Generator Shipping Information for Texas

By 
 | 
Generator Product Expert

Texas residents who have been devastated by Hurricane Harvey and unprecedented flooding are now in full recovery mode. Normal shipping schedules are starting to resume with much needed supplies making their way to the disaster areas.

By next week, most carriers expect to be back up-and-running again. Although some delays may still persist, the back-log of orders from the weeks before should be largely complete. If you're in need of a portable generator or would like to purchase a home standby generator follow these easy steps to ensure a speedy delivery.


1. Order an In-Stock Generator
In order to get the generator you need in a timely manner, you will need to select a generator that is currently in stock.

Lighter inverter generators will ship ground and are available for Next-Day and 2-Day shipping. Larger portables and standby generators (over 100lbs.) may be eligible for Rush-Order Processing and will be shipped via freight carrier.

2. Rush Order Processing Freight†
Shipping generators with Rush Order Processingmay be available†and only if products are in-stock. However, the EARLIEST it can arrive at the LOCAL TERMINAL in your area is 3 to 5 BUSINESS DAYS! We strongly recommend placing your order before 3 pm Central (4 pm Eastern) to ensure your order is shipped the same day.

3. Next Day and 2nd Day Air Eligible
There are select inverter type generators available with faster shipping options, such as next-day and 2nd day air service via FedEx.

Please Note: Expedited shipping charges are non-refundable and delivery times are not guaranteed. We will get the products out the door and into the hands of FedEx. They will make every effort to deliver on time, but circumstances may cause a delay like: government-issued evacuations, flight groundings, and road closures.††

4. Home Delivery Delays
Home deliveries may be delayed depending on where you live. The unprecedented flooding from Hurricane Harvey in Texas and Louisiana has delayed home deliveries and with Hurricane Irma on course for Florida, home deliveries may be affected after it makes landfall.†

We strongly encourage you NOT to cancel or refuse your order. Doing so will incur the full amount of shipping charges that may have been free and can cost hundreds of dollars.†


If you do happen to have power, you are indeed very lucky. However, power outages can be unpredictable and we encourage everyone to have at least an emergency backup to protect themselves from an extended power outage. By placing your order NOW, your generator will eventually be delivered to your doorstep Ė even if itís a few days delayed or before stocks run out.

†Learn More: Shipping Policies


5. Pick Up at a Local Freight Terminal
If you're without power or preparing for a storm, we STRONGLY RECOMMEND contacting your freight carrier to pick up your order at their local freight terminal to shave several days off of delivery times. You'll just need to bring a photo ID that matches the name on the order to receive your generator, your order will not be released if it doesnít match.

We do not stock any generators in these shipping terminals. All our generators will ship from one of our warehouses located around the country, before they arrive at the local freight terminal.

Once your order ships, we will email you a tracking number and the name of the freight carrier for your order. Clicking on that link will take you to the freight carrier's website, where you can find more information regarding your shipment. †Once you know which terminal your order is heading to, the best bet is to contact them directly at the phone number below.†

Texas Terminal Locations

ABF Freight

HOU | Houston, TX

5880 Kelley St, Houston, TX†

(713) 633-5500

CCX | Corpus Christi, TX

320 Hereford Rd, Corpus Christi, TX

(361) 289-6086

SAT | San Antonio, TX

4354 Director Dr, San Antonio, TX†

(210) 337-7440

††

Old Dominion

HOU | HOUSTON, TX

2755 ALDINE BENDER HOUSTON, TX

(800) 973-6335

CRP | CORPUS CHRISTI, TX

4834 SANTA ELENA CORPUS CHRISTI, TX

(800) 559-8525

BMT | BEAUMONT, TX

5255 WASHINGTON BLVD BEAUMONT, TX

(866) 872-7012

Saia

BMT | Beaumont, Texas

2830 S. 7th Street, Beaumont, TX

Phone: (409) 840-6968

CCI | Corpus Christi, Texas

533 North Navigation, Corpus Christi, TX

Phone:†(361) 887-8224

HST | Houston, Texas

9051 Railwood Dr., Houston, TX

Phone: (713) 673-1925

R&L Carriers

Houston, TX

95 Oates Road

Houston, TX

800-856-0281

Corpus Christi, TX

800-856-6653

San Antonio, TX

800-856-6653

Questions?
Inventory and delivery information is changing constantly during these times, we strongly encourage you to call us at (800)800-3317†during normal business hours to speak with one of our representatives and place your order over the phone. To learn more visit our contact us page. ††

 
 
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IMPORTANT GENERATOR SHIPPING INFORMATION TEXAS: Texas residents who have been devastated by Hurricane Harvey and unprecedented flooding are now in full recovery mode. Normal shipping schedules are starting to resume with much needed supplies making their way to the disaster areas.