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Cancellations

Before Your Order Ships
We understand that things change. You're welcome to cancel your order before it ships without penalty.

After Your Order Ships
Orders that have shipped cannot be canceled. Please see our Return Policy for details.

How To Cancel Your Order
Our web site tracking system is not real time and, in some cases, may not accurately reflect your shipping status.

Please call us at 1 (800) 800-3317 for assistance and to find out if your order has shipped before canceling.

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