Generac Guardian Maintenance Kit for 20kW Home Standby Generators (2008 to 2012)

Sent the wrong air filter.

Installed the Generator about a year ago. Has been great up to about a month ago. Now I'm getting a low voltage warning and I cannot get a straight answer as to what part I may need. The service folks can't even give me a straight answer. I firmly believe they know what the fix is but want to fix several things just to run the tab up. Otherwise we love the generator. It still runs fine when the power goes out and it runs fine on the weekly test. I would recommend generators direct to everyone. Best service and price hands down!

Installed the Generator about a year ago. Has been great up to about a month ago. Now I'm getting a low voltage warning and I cannot get a straight answer as to what part I may need. The service folks can't even give me a straight answer. I firmly believe they know what the fix is but want to fix several things just to run the tab up. Otherwise we love the generator. It still runs fine when the power goes out and it runs fine on the weekly test. I would recommend generators direct to everyone.... more

Opening to insert battery into the compartment was difficult due to the tight opening. Required my using a board and hammer to force it thru the opening (and yes I had the correct battery).

Also the locking mechanisms required that I file the holes where the latch goes thru needed widening. A flat file fixed it with approx 1mm being filed away.(Right side when facing generator only).

Other than that, it runs good and performs well. Fortunately, we have not had any lengthy outages. I had one for 20 minutes and one for 1 hour.
It did fantastic with running the whole house and furnaces and never could tell if the power was off or not.
GOOD GENERATORS.

Family & Friends are sold on it and want their own.

Opening to insert battery into the compartment was difficult due to the tight opening. Required my using a board and hammer to force it thru the opening (and yes I had the correct battery).

Also the locking mechanisms required that I file the holes where the latch goes thru needed widening. A flat file fixed it with approx 1mm being filed away.(Right side when facing generator only).

Other than that, it runs good and performs well. Fortunately, we have not had any lengthy outages. I... more

Great product, great service.

Excellent price and delivery; I did the maintenance myself for the $20 the kit cost plus oil. All of the Dealer Prices around here for maintenance ranged from $200 to $350 to change the oil and filter. It took me 20 minutes total. Thank you Electric Generators Direct.com.

After experiencing a 24 hour power outage last winter, my wife finally agreed to the purchase and installation of a whole house emergency generator system. I had been advocating for years, and had a portable 7000w standby generator that never worked when we needed it. The tipping point came with a large snowstorm that prevented travel to her office and loss of power at the same time. She had no computer access!

We have natural gas for all utilities but most(other than range) won't work without electricity. So it was cold and dark for a day. It really wasn't that bad, my wife accuses me of having a boy scout complex. I tend to be prepared for nearly anything. We don't have many of these storms in our area. But in the last year we've been threatened with a hurricane, tornadoes and an earthquake.

Each time we awaited with guilty glee the interruption of our electric service and the wonderful sound of our generator starting up. I especially seek vindication for the financial investment. Hasn't happened. So, if you want to guarantee that your power will never go out, buy a generator. We all pay insurance for products that we hope we'll never use. This can be considered another form of insurance that is worthwhile if never used.

I'll re-post an evaluation if the situation changes. I look forward to hosting my neighbors when I'm the only one with heat and light! So far I have to be satisfied with the reassuring weekly scheduled exercise start-up.

After experiencing a 24 hour power outage last winter, my wife finally agreed to the purchase and installation of a whole house emergency generator system. I had been advocating for years, and had a portable 7000w standby generator that never worked when we needed it. The tipping point came with a large snowstorm that prevented travel to her office and loss of power at the same time. She had no computer access!

We have natural gas for all utilities but most(other than range) won't work... more

I live on the coast of NC. Subject to the occasional hurricane(Irene on the way). Power is frequently out. I've been contemplating a standby generator for years and finally did it. Ordering from EGD was simple with good help. Delivery was smooth with the help of my neighbor and his fork lift.

My electrical contractor co. was well versed in the generator and had been to "Generac School". they set it up and wired in the smart switch and did a test run after the gas man connected the propane. I can't begin to tell you how comforting it is for me and my wife to know that we will have power the next time it goes out!!!

I live on the coast of NC. Subject to the occasional hurricane(Irene on the way). Power is frequently out. I've been contemplating a standby generator for years and finally did it. Ordering from EGD was simple with good help. Delivery was smooth with the help of my neighbor and his fork lift.

My electrical contractor co. was well versed in the generator and had been to "Generac School". they set it up and wired in the smart switch and did a test run after the gas man connected the... more

I called for information for information on the maintenance kit. The Electric Generators Direct service technician provided me with all the information I needed. The purchase transaction was completed immediately. I received my maintenance kit within a week. Excellent!!!

I will write a review for my hubby. I 'fought' him for years about getting a generator. Now I wish we had done it sooner. We have had the power go out three times in the first two weeks we had it.

No lost food. Life went on. We could do laundry. We could use the computer. We could watch TV. Oh, and yes, we had AC!! First time the power was out five hours - squirrel + transformer. Second and third times were from the storms - once for 29 hours and the other for 12 hrs.

So, I am very happy. We didn't get the quietest one, but the sound doesn't bother us or the neighbors. So, thank you Generac (and the guys that installed it)

I will write a review for my hubby. I 'fought' him for years about getting a generator. Now I wish we had done it sooner. We have had the power go out three times in the first two weeks we had it.

No lost food. Life went on. We could do laundry. We could use the computer. We could watch TV. Oh, and yes, we had AC!! First time the power was out five hours - squirrel + transformer. Second and third times were from the storms - once for 29 hours and the other for 12 hrs.

So, I... more

The generator was installed in November of 2009 and worked problem free from then. When the yellow light came on, I had to go to the manual to find out what the light indicated.

Ordered the maintenance kit on line and had it in my hands within 4 days. I was impressed!

The directions and illustrations were top shelf and the installation went without a problem. I will have to come up with something else to hold the old oil rather than the gallon milk bottle I tried initially. I want to drain the oil into a container that will fit within the unit instead of having to go over the lip of the enclosure.

The generator was installed in November of 2009 and worked problem free from then. When the yellow light came on, I had to go to the manual to find out what the light indicated.

Ordered the maintenance kit on line and had it in my hands within 4 days. I was impressed!

The directions and illustrations were top shelf and the installation went without a problem. I will have to come up with something else to hold the old oil rather than the gallon milk bottle I tried initially. I want... more

I am the installer. For the most part everything went well.

The space to wire into the generator is extremely tight.. For the 100 amp max of the generator, #2 wire is the minimum. I used a finer strand of wire than standard, and even it was a bit-h to get into place. Also the neutral lug on the generator was only large enough for at most a #6 wire, not the #2 required, and there was no room to install a larger lug.

The wiring diagram on the generator did not match the manual for the control wires. The unit did not want to start. I had bled the air from the line to the generator, but there is no provision for getting the air out of the fuel system inside the unit.

Finally I gave it some propane directly into the air intake. After it finally started, I was able to complete the testing of the ATS with no problems.

All in all, the unit seems to be a fair item for the price. I wouldn't recommend it for frequent heavy use, but for its intended use, it should last a long time.

I am the installer. For the most part everything went well.

The space to wire into the generator is extremely tight.. For the 100 amp max of the generator, #2 wire is the minimum. I used a finer strand of wire than standard, and even it was a bit-h to get into place. Also the neutral lug on the generator was only large enough for at most a #6 wire, not the #2 required, and there was no room to install a larger lug.

The wiring diagram on the generator did not match the manual for... more