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Generac Guardian 6245 Standby Air-Cooled Generators Reviews & Ratings

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$2,187.00
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Generac Guardian 6245 Reviews
Overall Rating
Features
4/5
Quality
3/5
Performance
3/5
Value
3/5
Overall
3.3 out of 53.3 out of 53.3 out of 53.3 out of 53.3 out of 5
Pros
Price (2)
If You Get A Good One It... (1)
All With Elec Gen Direct... (1)
Light Weight (1)
None (1)
Cons
If You Get A Bad One It'... (1)
50 Ways To Deny Any Refe... (1)
Unreliable Warranty Supp... (1)
No Real Product Support ... (1)
Durability (1)
43% of respondents would recommend this product to a friend
7 Reviews  Sort by 
 
Randy W.
Essex Junction, VT
Most Helpful Critical Review
REVIEWED
JUN.
30
2016
2 out of 52 out of 52 out of 52 out of 52 out of 5
Dead In 5 Years
Bought this new from here in 2011. Had a professional certified electrician install it along with standby transfer case. Had it yearly maintenance by an authorized dealer/service. Year 2016 it failed and the annual service confirm engine is shot. Less than 100hrs total which includes 10hrs/year self check run and no more than 16hrs of continuous operation when I did need it. Called Genarac and they said not under warranty ( I knew that) but their comment that 'well, it is a machine' says... more
Randy Does Not Recommend This Product
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30
Stephan C.
Port Washington, NY
Purchased from Electric Generators Direct
Purchased 9/17/13
Total Helpful Votes
70 Helpful Votes
REVIEWED
JAN.
01
2014
1 out of 51 out of 51 out of 51 out of 51 out of 5
Don't Even Think About Purchasing This Generac Generator-8kw
From the moment we started it, shut off after 10 minutes due to low oil pressure. Called Generac certified technician and said we needed a new motor! Really?!?!?! How about a new generator altogether!!! Would you buy a new car and being told after 3 weeks that it needs a new motor? I don't think so. Now, we are stuck with this defective generator.

I am going further with is. Best of all, after doing online research, I have read more complaints and problems with other consumers with... more
Pros: None
Cons: Low Quality, Difficult To Use, Unreliable, Durability
Stephan Does Not Recommend This Product
Mike, the Generator Expert
Product Expert
Stephan,
The good thing is that Generac does stand by their products. A technician that immediately states the motor is bad should not be the guy checking the unit. A recommendation would be to contact a different certified Generac technician for a second opinion.
more
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704
Gilbert N.
Pensacola, FL
Purchased from Electric Generators Direct
Purchased 9/3/13
Total Helpful Votes
40 Helpful Votes
REVIEWED
SEP.
24
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Buying Direct Saved Me A Lot
I am delighted I chose to buy a unit from Elec. Gen Direct- easy to get info to gain info on what I needed to order-very quick shipping time--4 days from the time I picked up the phone to place the order until the unit was setting on my property in Sapphire, NC. Buying direct saved me a lot of money and time in getting my generator installed and running in 7 days from the first time I called Elec. Gen. Direct. I was a contractor and gave the same kind of service and giving good service &... more
Pros: Price, Light Weight, Fast, All With Elec Gen Direct Was Excellent In Giving Us What We Ask
Gilbert Recommends This Generac Guardian Product
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4012
Pat M.
Ogdensburg, NY
Purchased from Electric Generators Direct
Purchased 2/14/15
Total Reviews
3 Reviews
Total Helpful Votes
19 Helpful Votes
REVIEWED
MAY.
24
2015
3 out of 53 out of 53 out of 53 out of 53 out of 5
Off To A Bad Start
The very first disappointment was with the "$50/$50 Protect Your Neighbor REFERRAL REBATE" as it seems GENERAC doesn't like the purchase receipt issued by Electric Generators Direct. A fact that I shared with them was that, that's a problem you have to settle with Generators Direct. (Or as I saw it, their form letter can be viewed as "any excuse for not paying is a good excuse." )

The second disappointment was when I fired up this bad boy just to have it start and then... more
Pros: Price, If You Get A Good One It's Normally Real Good
Cons: No Real Product Support From Generac, If You Get A Bad One It's Normally Real Bad, 50 Ways To Deny Any Referral, Unreliable Warranty Support
Pat Does Not Recommend This Product
Manufacturer Response
Brand Rep
Pat,
We apologize for any confusion that has come about regarding the referral rebate. Please note that as long as the proper documentation is submitted along with receipt(s) displaying the purchase date and price of the products purchased, a receipt from EGD should suffice.

Also, please note that we recommend referring to our independent authorized service providers if/when issues are experienced, as these professionals are trained to not only determine the cause of a unit's issues, but to also provide any applicable warranty coverage as well. Unfortunately, we are unable to determine what has caused your unit's issues via online correspondence.

Lastly, if you would like to discuss these issues with us directly, or if you have any additional comments, questions, or concerns, please do not hesitate to contact us directly at 888-GENERAC (436-3722). We apologize for any inconvenience that your personal experience may have caused.
more
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140
Stephen S.
Woodway, TX
Purchased from Electric Generators Direct
Purchased 1/15/15
Total Helpful Votes
11 Helpful Votes
REVIEWED
FEB.
06
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Standby Generac Generators
My purchase of the Model 6245 Generac Generator is my second purchase from Generac. My use of this generator was intended to be used in conjunction with a solar powered system for my barn. When the Generac dealer was there removing the old Generac Generator, I was informed I had ordered the wrong generator. The Model #6245 is a standby residential generator that is designed and wired to be hooked up to a house using 110AC current. Apparently, the wiring for the controller is different on... more
Stephen Does Not Recommend This Product
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110
Richard M.
Mendocino, CA
Purchased from Electric Generators Direct
Purchased 12/1/14
REVIEWED
JAN.
13
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Great Price, Good Product, & Some Advice...
The truck came at a break in the Big Storm we were having in Northern California. I tarped the whole crate until the weather cleared. It rained for ten days. I removed the old Gen. and set the new one.

The 100A Transfer Switch was under the deck and so is the new one, The existing six small wires were perfect for the job.
I mislabeled a wire in the Transfer Switch as it was dark under there, a Black and a Brown. I had discovered that mistake after talking on the phone with the local... more
Richard Recommends This Generac Guardian Product
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70
Ron M.
Columbiaville, MI
REVIEWED
NOV.
30
2014
4 out of 54 out of 54 out of 54 out of 54 out of 5
Power If You Need It
After years of frequent power outages, and last Christmas' ice storm leaving us with no power for eight days and a few after, I'm tired of getting, pouring ,and smelling of gas. I finally said "enough."

I had it installed, it starts each week, and I hope I never have to use it, but I'll have power if I need it. Get a good installer.
Ron Recommends This Generac Guardian Product
Mike, the Generator Expert
Product Expert
Ron,
On our site, we offer assistance with finding reliable installers in your area. To learn more, go to LOCAL GENERATOR INSTALLERS
more
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40
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