Q: I am interested in the 10,000 watt, generac portable generator, model XG1000E. Can you tell me what is included? by Kathy from Alabama on April 14, 2012
Q: Jim, I'm a licensed NH Electrician I have a Honeywell 7500Watt Portable Generator that will be used to supply selected loads in a non-separately derived residential application as outlined by the 2011 NEC. The tag on this generator indicated that the neutral is bonded to the frame. I need to know if this generator can be made into a floating neutral generator without voiding listings or warranty. If the answer is yes then where and how does the manufacture recommend the removal of the bond? And will the manufacture send a new label that indicates the generator is now a floating neutral generator. This will be an issue with any generator that has its neutral bonded to the frame portable or stationary. Any info that you can give me will be a great help.
Regards,
Ron T.
by Ron Tasker from New Hampshire on January 08, 2012
A: The manufacturer does not recommend removing the bonded neutral from the generator and neither do I and just about 97% of generators on the market have a bonded neutral.
If you need to break the neutral in the generator backup set-up then you need to go with a GFI type transfer switch such as the Reliance Controls "X" series switches.....see link for details.
Note: Typically these switches are not required unless the large transfer switch outlet on the generator is GFI protected which is found on Professional generators such as the Generac "XP" models and not the "XG" model.
The biggest thing, is the fact that a generator has a bonded-neutral does not rule out compatibility with 2-pole transfer switches. The only time that a portable generator will not be compatible with a 2-pole transfer switch is if the generator has a bonded-neutral AND there is a GFCI breaker or GFCI mechanism protecting the receptacle they are using to connect the generator to the transfer switch.
Code does not require switching the neutral, so using a bonded generator with a Pro/Tran is perfectly fine as long as there is not a GFCI built into the receptacle that is being used. If there is a GFCI, it won't work because the breaker trips.
Any time a bonded-neutral generator is connected through a transfer switch to a house wiring system, there are two neutral-to-ground bond points: one at the main panel and one at the generator.
Having two bond points creates 'dual paths' on the ground and neutral, aka "ground loop", meaning the ground wire from the generator to the house panel will share everything with the neutral wire from the generator to the house panel.
This leads to there being a very small amount of current on the ground. If there is a GFCI breaker tied into the generator receptacle, it will sense this current on the ground and trip every time the generator is connected, even under No load.
* If the generator does not have a GFCI protecting the in-use receptacle, there will not be a trip and the generator will power circuits successfully.
A common argument against this is: "but the ground cannot have any voltage or current in any situation" - this is not true. The NEC states "the ground cannot carry 'objectionable' current".
The ground wire in question is the wire between the house panel and the generator, a small amount of power on this wire is not a safety concern in this type of application.
We have no record of a single injury, or a single inspection ever turned down, related to a bonded neutral generator connected to a home through a 2-pole transfer switch.
Note that this has been done historically for decades, using bonded generators without switching the neutral, ever since generators and transfer switches existed.
There was never a problem until about 10 years ago when generators started adding GFCI's (per OSHA job site requirements) and wiring them into the larger receptacles. GFCI's on the 15 amp 120v outlets are usually separate and not connected to the 4 wire 120/240 outlets, but it's a challenge to identify this without contacting the manufacturer. It varies greatly and is rarely specified in the owners manual.
The entire problem here is related strictly to the GFCI breakers built into bonded-neutral generators, not the fact the generator has the neutral bond alone. In knowing this, if we look at all of the portable generators that are bonded neutral, and then if we separate the models WITH a GFCI breaker protecting the 120/240 outlet, the percentage of these generators is extremely small. These are the only generators that will ultimately require a 3-pole transfer switch that breaks the neutral.
Breaking the neutral simply eliminates the ground loop (dual paths) between the generator and house panel created by having two bond points, and will eliminate the problem of the GFCI breaker tripping.
Q: What is the maximum output in watts out of the NEMA 14-50R outlet I can get from a XP 10000E Generac Generator by Michael Teixeira from Connecticut on January 08, 2012
A: Any 50A outlet, receptacle, cord or switch has a maximum of 12,500 watts....Amps x Volts = Watts. by Jim, Product Expert
Q: What transfer panel would I need to have with the XG10000e to run a well pump, electric hot water heater,washer and electric dryer, two sump pumps with some lighting . talked to a friend who said i would need 3 double pole 30 amp pole??? by Paul MacFadden from Pennsylvania on September 21, 2011
A: The best way to power these items is with a whole house type manual switch that is installed between your meter and main panel. This allows you to manage all your circuits without overloading the generator and is a very easy install. See link for recommended model for a 200A main service:
Q: What does HP/CC mean? The specs say 530 cc. What would the HP be? by Jackie Barrett from Oklahoma on January 26, 2011
A: There isn't a direct math correlation from CC's (cubic centimeters) to horsepower. Imagine a Chevy 350 cubic inch V-8 engine in a Corvette, depending on whether you have a carburetor fed engine or a fuel injected version, the power could be between 275HP - 400HP. The same logic occurs with small gasoline utility engines. Each is different enough that like CC displacements won't mean the same HP ratings from manufacturer to manufacturer.
As a "close enough" rule in the air cooled engine world, however, there is between 30-40cc per horsepower. For the 530cc engine, this would be around 15HP. by Jim, Product Expert
Q: How does this generator start in cold weather with the electric start? What is the difference between OHV engine & Generac's OHVI engine? by Daryl Hammond from Ohio on January 17, 2011
A: Portable generators are normally stored inside and the B&S 30471 comes with a float style battery charger which is plugged into the generator when not in use. This allows the generator battery to have a sufficient charge when the generator is needed to start.
An OHV (Overhead Valve) engine is compact designed and generally makes the unit operate quieter. The Generac OHVI (Overhead Valve Industrial) engine is built robustly with premium power and high performance and comes with a fully pressurized oil lubrication system and spin-on filter. by Jim, Product Expert
Overall Rating
4.6
(Based on 14 Reviews)
Sort By
Jim Baugher, Product Expert Electric Generators Direct
Jim's Recommendation
If you’re looking for an XL portable generator this XG10000E 10kW generator from Generac can handle just about any construction job and can power a lot of your home conveniences in an emergency.
Its engine was designed specifically for generators. It out runs competitive generator engines with an engine life that is three to four times longer. It also has an electric start engine for easy start up.
It's sturdy. It's powerful. It's capable of tackling tough jobs or simply providing backup power to your home.
Like most portable generators, it has one small drawback. It doesn't provide enough electricity to start large central air conditioners. If you want to get a 4-5 ton central air conditioner running, you should consider the Generac 15,000 or Generac 17,500 portable generators instead.
April 15, 2012
Stephen Ridgefield, CT
Somewhat Well Made
Searched for affordable gas generators in the 10-12k range with not a lot of luck. Found this and a Honda. Same power configuration, but the Honda was many hundreds of dollars more for basically the same unit. And thanks to Electric Generators Direct, they had it at the best price I could find. I wanted the Honda because I've always heard how quiet they were, but did not want to spend another $800 for the same power. So I went with the Generac.
When it arrived, I set it up immediately. I was thrilled about it. It looked well made. Solid. Powerful. Tim the Tool man Taylor would have been envious. But within the first 30 minutes, I ran into a little problem. The button used for locking in the handle to cart it around was stuck. It would not engage, come out. So I had to take that apart to unstick it. 30 minutes later, it did it again. Pissed me off. Not a great locking system at all. Do they test these things in the factory?
Frustrated, I had to move on, so I ran the machine. Started up right away. And quieter than I was expecting. For a generator of this power, not bad. My electrician, who set me up, worked with me on it. He delivered the massive cable with monster plugs. When we went to connect it, the plug was not able to sit fully in the outlet due to a small light under the outlet that illuminates the panel. So we had to remove that light in order to use the generator. How screwed up is this? What is going on? How is this possible? If the light were over 1/4-1/2" it would have been fine. I was disappointed. So we tested it, running a good part of the house. It was powerful. Did it's job. Also, the power bar indicator is helpful. It's somewhat of an indicator, but not super accurate.
Overall the generator is great. Easy to start up and shut down. The directions permanently displayed on top are helpful.
But that darn button still sticks. I feel they went 90% in designing and building this, then let the last 10% slip away. Sad.
Hope this helps anyone looking for this type of generator.
Searched for affordable gas generators in the 10-12k range with not a lot of luck. Found this and a Honda. Same power configuration, but the Honda was many hundreds of dollars more for basically the same unit. And thanks to Electric Generators Direct, they had it at the best price I could find. I wanted the Honda because I've always heard how quiet they were, but did not want to spend another $800 for the same power. So I went with the Generac.
When it arrived, I set it up immediately. I was thrilled about it. It looked well made. Solid. Powerful. Tim the Tool man Taylor would ... more
January 21, 2012
Jim Basking Ridge, NJ
Homeowner
As an update to my previous review...regarding the lack of recoil starter & battery charging. I think it would be nearly impossible for the average person to start this 18hp motor attached to a generator w/o electric start. I have always used fuel stabilizer and started my small engines once a month. Snowblower in the summer, lawnmower, etc in the winter. NEVER have had a problem. I plan on starting & warming up my Generac XG10000 about every 2-3 weeks, throughout the year. Also hooking up to run whole house once in awhile. If one is to be so dependent on a piece of equipment, such as a generator, for use during a power outage, I would be damn sure it was ready to start and use ANYTIME, w/o worrying about a charged battery or stale fuel!
As an update to my previous review...regarding the lack of recoil starter & battery charging. I think it would be nearly impossible for the average person to start this 18hp motor attached to a generator w/o electric start. I have always used fuel stabilizer and started my small engines once a month. Snowblower in the summer, lawnmower, etc in the winter. NEVER have had a problem. I plan on starting & warming up my Generac XG10000 about every 2-3 weeks, throughout the year. Also hooking up to run whole house once in awhile. If one is to be so dependent on a piece of equipment, suc... more
January 16, 2012
Jim Basking Ridge, NJ
Homeowner Review
This unit was back ordered for almost two months(due to HEAVY demand from east power outages), BUT EGD kept me informed via email throughout this process. When they emailed me that the unit was shipped, I rec'd an email from R & L trucking concerning deliver date. I requested to pick up unit at R&L because of a timing issue & previous afternoon engagement.
Early the next morning, I unpacked & assembled the unit w/ NO problems, despite previous reviews. Filled w/ fresh gas & oil...about 1-1/2 qt...filling slowly. Engine fired up after a bit of cranking. Starter NEVER got hot. I guess it took awhile for the gas to reach the carb. I have started the unit many times w/o trouble, letting it warm up b/4 shutting down.
I choose the Interlock device to run whole house. Tested the unit by shutting off utility power & the beautiful Generac XG10000 runs my whole house. Now, I'm not using electric oven, dryer, AC...but it runs everything else(well pump, lights, furnace, TV, computer, internet, sumps pumps, etc) with NO PROBLEM.
I can't wait for the next power outage...THANKS EGD !!! Great Service. I highly recommend EGD & Generac...especially XG10000 !!
This unit was back ordered for almost two months(due to HEAVY demand from east power outages), BUT EGD kept me informed via email throughout this process. When they emailed me that the unit was shipped, I rec'd an email from R & L trucking concerning deliver date. I requested to pick up unit at R&L because of a timing issue & previous afternoon engagement.
Early the next morning, I unpacked & assembled the unit w/ NO problems, despite previous reviews. Filled w/ fresh gas & oil...about 1-1/2 qt...filling slowly. Engine fired up after a bit of cranking. Start... more
October 06, 2011
Rich Garrison, NY
Nice Generator
I considered purchasing the XP series rather than the XG but decided on the XG because it was significantly less money. The differences I was able to find was the XP has idol control the XG doesn't. Idol control is a good feature perhaps if your using the generator on a job site where you might be using a saw or drill from time to time, so the load isn't constant. Me I'm using the generator for emergency power of my home so Idol control to me is useless so why pay for that feature.
The other difference which I found was the XP spec on THD (total harmonic distortion) which translates into how clean the power being generated is, was better than the XG but not by much. To me the XG is the perfect balance of price to kilo watts and features. In my opinion save the extra money by purchasing the XG model. I also used one of these www.interlockkit.com in place of an expensive transfer switch. Works like a charm, my electrician who is very knowledgeable recommended it, and again excellent cost savings.
One more thing, I went to Home Depot and purchased some 1 inch PVC and a small tarp for a total of about 20 bucks. I fabricated a simple self standing square frame that supports the tarp as a cover over the generator to keep it out of the rain and snow when in use. Enjoy!
I considered purchasing the XP series rather than the XG but decided on the XG because it was significantly less money. The differences I was able to find was the XP has idol control the XG doesn't. Idol control is a good feature perhaps if your using the generator on a job site where you might be using a saw or drill from time to time, so the load isn't constant. Me I'm using the generator for emergency power of my home so Idol control to me is useless so why pay for that feature.
The other difference which I found was the XP spec on THD (total harmonic distortion) which t... more
September 23, 2011
Bud East Bridgewater, MA
Very Satisfied
Received Generac Model XG10000E on Monday Sep 19, 2011, had received 10' 50 amp power cord, inlet box and Reliance 100 amp indoor transfer switch approximately 1 weeks earlier. Didn't receive generator earlier as it was on backorder.
Electrician came over, looked at electrical configuration of the house (I have 200 amp input from street, with one breaker box in garage which handles in-law apartment and then sends 100 amp service to breaker box in cellar which powers main house). Electrician explained need for 200 amp transfer switch due to 200 amp feed from street. The generator is hooked up temporarily to garage breaker box until either he or I get 200 amp transfer switch.
But, as for the operation of the generator - works great! Powers everything I need during a loss of power - my only regret is that I should have gotten a bigger one and I would have more of a cushion if it were needed.
Received Generac Model XG10000E on Monday Sep 19, 2011, had received 10' 50 amp power cord, inlet box and Reliance 100 amp indoor transfer switch approximately 1 weeks earlier. Didn't receive generator earlier as it was on backorder.
Electrician came over, looked at electrical configuration of the house (I have 200 amp input from street, with one breaker box in garage which handles in-law apartment and then sends 100 amp service to breaker box in cellar which powers main house). Electrician explained need for 200 amp transfer switch due to 200 amp feed from street. The generato... more
September 07, 2011
Mark Pasadena, MD
Follow up to January 2011 purchase
Because of Hurricane Irene I needed to use my Generac Model 5802 I purchased in January. I don't regret buying this machine. My power was out for 3 days and it performed flawlessly. I ran it straight for 42 hours and the fuel consumption was less than stated. I did shut it down to do the first oil change at 30 hours as recommended and for fuel. I was able to run just about anything in my house with some load management. I definitely recommend this machine for anyone who needs this output level generator. This storm finally convinced my neighbor to buy a backup generator from EGD.
June 07, 2011
Kameran Great Falls, VA
My Initial Impression of XG10000E vs. Honda EB5000X
For the past 10 years, I've owned a Honda EB5000X portable generator for residential backup. Over the years, I realized I needed a bigger portable backup generator. I thought I would share my initial impressions of the GENERAC XG10000 model 5802 by comparing it to my 5K commercial Honda portable generator.
ORDER & DELIVERY: I had a couple issues with delivery. Unfortunately, the delivery company R&L had an incorrect phone contact. So, they could not reach me to schedule delivery. So, I contacted them after a week. I have a very long narrow gravel driveway. I told R&L to send the smallest truck with a lift gate. I was not present when the delivery truck finally showed up. However, they did manage to get down my driveway and leave the generator next to my garage door. Since, it was about to rain and I was not home, the driver contacted me by phone to let me know he covered the generator by placing a piece of scrap plywood on top of the box. Normally, you want to be around to check the generator box and generator for any damages which may have occurred during shipping. After waiting all day, I had dash out to pick up my kid. My luck, R&L showed up shortly after I left. Placing the order online was smooth and simple. When I purchased the generator, the website stated this generator had a backup recoil (manual start) in addition to electric start. However, when I took delivery, I could not find any sign of a recoil feature. After checking with Electric Generators Direct and Generac, they both finally admitted the new 5802 no longer has a recoil option. Since, then they have updated the website spec. I elected to keep the generator. I'll post my solution and comments about keeping battery charged.
UNPACKING & ASSEMBLY: My GENERAC XG10000E was bolted to a wood pallet with a box covering the rest of it. You have to assemble the wheels, hook up battery terminals, and insert oil into engine. I am not that big and the generator weights about 300 lbs. So, I was a little concerned getting the axle and wheels on without lifting the generator. I would keep the generator on the pallet as you assemble the wheels. You will need to shift slide the generator around a bit. Connecting the battery was confusing. In my case both the RED (+) and BLACK (-) battery wires were disconnected from the battery terminals. The owner's manual and note that came along in the packing material made no reference to two sets of BLACK and RED wires. I was not sure if the smaller gauge wires got connected too. I called Electric Generators Direct customer service. They had no idea. They simply referred me to GENERAC customer service. So, I called Generac. They had no idea. I traced the smaller gauge BLACK and RED leads, and deduced they connected to the Battery Charger Input. I went ahead and connected both pair of BLACK and RED wires to the appropriate battery terminals. This should be stated clearly in the Owner's Manual. I have tested the generator a couple of times. I assume the battery is wired correctly. The generator ships with 2 quarts of SAE 30 engine oil. Don't follow the Owner's Manual guidelines on page 11 to add 1.8 Qts. with filter change (new oil). I made this mistake and had to drain some extra oil out. This was after starting the engine once. Hopefully, I have not blown oil or any gaskets into places they should not be. My first attempt to start the generator was not very successful. I encountered the same things others have experience with the low oil sensor. My recommendation is take your time adding engine oil. Don't add more than 1.5 Qts. initially. Let the generator sit for a while and check the level constantly with the dipstick.
CHARGING BATTERY: The 5802 ships with a 12 Volt adapter charger and has a 12 Volt input. If you read the directions closely, you will note that the battery should not be charged more than 48 hours (p.11). Since, I use my portable generator for residential backup and the unit has no manual recoil this batter adapter limitation poses a problem. Most users in my application put the generator in the garage and forget about it until the next storm/outage. Without a recoil, I cannot assume the battery will be fully charged. Seems very inconvenient to have a charger that cannot be connected for more than 48 hours at a time. I researched the internet and decided to buy a 1.5 AMP Schumacher intelligent charger maintainer model SEM-1562A . So, far I've been very happy with the smart charger maintainer. The unit comes with a nice Quick Connect that lets you connect one side to the battery and the Quick Connect goes to the charger. The Schumacher charger maintainer can be hooked up to your battery permanently. Unlike my initial out of the box starting experience (the Generac 5802), once I fully charged the battery the generator started on the first attempt. So, I am very happy with the Schumacher charger. I am still investigating pros cons of booster vs. buying a second backup battery.
Generac 5802 vs. Honda EB5000X: As I stated earlier, I am simply comparing my initial experience relative to my previous generator. The Honda is a superb commercial generator. When I finally sold my Honda generator, it looked brand new and had less than 30 hours. It always started without any hesitations. Moreover, I could leave the fuel with stabil in the tank. The Honda was very accommodating to the condition (age) of my fuel. My initial experience with the Generac XG10000E has not been the same. My experience is the Generac runs very ruff with old fuel. I tested with fresh fuel, and the generator runs better. I tried draining the fuel from the Generac, but there is no quick drain or easy access. I had to take the control panel (front) off to reach the fuel lines and filter. I think removing the gas tank bolts might be easier. I gave up and decided to buy a fuel siphon. Performance Tools makes a siphon pump that looks like a small kayak bilge pump with two tubes. So, now after using my generator, I siphon the fuel with my pump and run the generator dry with the Fuel Shut Off valve in the closed position. But, frankly with fuel shelf life and Ethanol, I suppose a precautionary step.
NICE FEATURES: Nice having a Power Bar to see the amount of power being used. This meter is only a bar style meter and not an absolute wattage reading. Hour meter is another nice feature for planning next oil change. Plastic weather covers over outlets. The option of plugging into the popular 30 AMP or 50 AMP outlets.
COULD BE BETTER: The handles for moving the generator need to be designed better. You really cannot use the handles to push the generator. Better designed for pulling the generator around. When you push the generator, it feels like it's going to roll over. Need a convenient fuel line drain. You need to ship units without recoil with an intelligent charger maintainer that can be hooked up via a quick connect permanently for keeping the battery in tip top shape. Need to have better instructions for maintenance instructions such as how to access air filter.
For the past 10 years, I've owned a Honda EB5000X portable generator for residential backup. Over the years, I realized I needed a bigger portable backup generator. I thought I would share my initial impressions of the GENERAC XG10000 model 5802 by comparing it to my 5K commercial Honda portable generator.
ORDER & DELIVERY: I had a couple issues with delivery. Unfortunately, the delivery company R&L had an incorrect phone contact. So, they could not reach me to schedule delivery. So, I contacted them after a week. I have a very long narrow gravel driveway. I told ... more
May 27, 2011
Joe Brazoria, TX
Excellent Buy
Cheapest, fast free shipping. What more can I say! Tested it by hooking my 5er up to it. Ran both ac's, lights, hot water heater. Barely heard a bobble from it.
April 22, 2011
Jeffrey Salem, NH
Happy Ending After All On Good Friday
This is the second generator I have purchased from EGD. The first was a Generac 17.5 kW standby generator for my mother-in-law last November. That generator was delivered on-time and in perfect condition and has been working flawlessly since then.
I bought the XG10000E to replace my 11-year old Generac 6500XL - which still starts on the 1st or 2nd pull. It is not strong enough to run our clothes dryer so we needed a genset with more power. Also, I'm on chemo and looking at a couple of major surgeries so we needed an electric start model as my 98-pound wife isn't strong enough to start the old Generac 6500XL - and I may not be able to for awhile due to surgeries, etc.
The generator was delivered on-time and in perfect condition. The delivery truck driver was great - he had to walk this thing down almost a quarter mile to my house on a two-wheeler because I live on a lake and the road is too narrow for an 18-wheeler. We tried to put the gen in the back of my Durango but it wouldn't fit. The delivery driver really went the extra (quarter) mile to bring the generator right down to my porch and placed it exactly where I wanted it. I called his boss to praise him - you don't find people like that every day.
Now, to the interesting little glitch I found when attempting to start the XG1000E. I filled the oil *exactly* to the "FULL" line on the dipstick. Put in 5 gallons of fresh (went to the gas station to fill a new 5-gallon container) 87-octane gas with STA-BIL added.
The generator wouldn't start. It cranked and cranked and would not start. I thought it was DOA. I checked the oil level again after cranking - thinking it would be too low because the oil filter had been empty because it was brand new - and the oil level was still EXACTLY on the "FULL" line. Went to call EGD and they were closed for the Good Friday Holiday - as was the Generac hotline. This was frustrating.
I thought things over for about an hour and repeated attempts to start the generator were unsuccessful. I wondered if the low oil sensor was not allowing the engine to start. Theoretically, according to the manual, it would allow the engine to run for 10 seconds, then shut it down if it were being engaged. Despite this, I decided to add a little more oil - to a point one eighth inch above the "FULL" line on the dipstick. After I did this, the generator fired right up. I shut it down and let the oil drain back down and checked the oil level again and it was a good third of an inch above the "FULL" line. I subsequently drained the oil down to a point one eighth inch above the "FULL" line and the generator is running fine now. I think the low oil pressure sensor on these is a bit finicky.
I tested the generator with some light loads and it appears to be working fine. I need to wait for the electrician to come to add the 50-amp receptacle to my transfer switch in order to test it running my house. With the exception of the finicky low-oil sensor - assembly was easy & quick and some good thought has gone into the layout of this generator. It is balanced so well that I think an 8-year old child could move it around with the carrying handles with little difficulty. There is an extension on the oil drain on one side of the engine that makes draining oil without making a mess a snap. The oil filter is easy to get to as well. I am also amazed at how QUIET this generator is - literally about half the noise level of my old reliable Generac 6500XL.
So happy ending after all. I will update this when I get the 50-amp transfer switch for my house installed.
This is the second generator I have purchased from EGD. The first was a Generac 17.5 kW standby generator for my mother-in-law last November. That generator was delivered on-time and in perfect condition and has been working flawlessly since then.
I bought the XG10000E to replace my 11-year old Generac 6500XL - which still starts on the 1st or 2nd pull. It is not strong enough to run our clothes dryer so we needed a genset with more power. Also, I'm on chemo and looking at a couple of major surgeries so we needed an electric start model as my 98-pound wife isn't strong enoug... more
February 04, 2011
Mark Pasadena, MD
Easy Purchase Nice Upgrade
I purchased the Generator on Saturday January 29th and it was here 1st thing on Wednesday morning February 2 .Where it was shipped from and on the route had very bad weather and they still delivered on schedule.
The driver was very friendly and placed it in my garage. I assembled the wheels and the vibration mount, top charged the battery, Added oil and gas and it fired right up. I hooked it up to my transfer switch and added a load and it performed great.
This generator was a replacement for and older and much smaller unit I had that failed during the last power outage and the upgrade was worth it. It is a well-built machine and the carburetor anti ice is a nice feature because I always had to put an enclosure around my old unit to keep the carb from icing up in cold damp weather.
I will recommend EGD to all my neighbors who will most likely be buying a generator after the last power failure.
I purchased the Generator on Saturday January 29th and it was here 1st thing on Wednesday morning February 2 .Where it was shipped from and on the route had very bad weather and they still delivered on schedule.
The driver was very friendly and placed it in my garage. I assembled the wheels and the vibration mount, top charged the battery, Added oil and gas and it fired right up. I hooked it up to my transfer switch and added a load and it performed great.
This generator was a replacement for and older and much smaller unit I had that failed during the last powe... more
February 04, 2011
Mitchell Barrington, IL
Not Handling - Load Less Than Prescribed Output
We have the unit installed in a mobile truck repair facility. The equipment has a total draw of about 9700 watts.
The generator runs for a little while and the pops the breaker.
October 17, 2010
Michael Spring City, UT
Money Well Spent
Delivery was fast, assembly took only a few minutes and it runs well. Not as noisy as I expected. The features are nice and it's obvious that a lot of thought has gone into this generator.
I haven't had to use it yet as an emergency backup, but it seems to be a good machine from my limited trial testing. I did have an initial concern in that the first time I tried to start it it took a very long time to start. I had to stop cranking and let the starter motor cool down a couple of times.
It must have taken the fuel a long time to get to the cylinders. I have not had any more starting problems since then and it starts within a second or 2.
This is my second Generac, the first is a 4k I bought in the late 90's that still runs strong after hundreds of hours.
Delivery was fast, assembly took only a few minutes and it runs well. Not as noisy as I expected. The features are nice and it's obvious that a lot of thought has gone into this generator.
I haven't had to use it yet as an emergency backup, but it seems to be a good machine from my limited trial testing. I did have an initial concern in that the first time I tried to start it it took a very long time to start. I had to stop cranking and let the starter motor cool down a couple of times.
It must have taken the fuel a long time to get to the cylinders. I have not ... more
September 27, 2010
William Kim Ridgewood, NJ
Electric Generators Direct Did A Great Job
The generator was ordered on 9.3.2010 and arrived at 9.9.2010 and with good service.
The delivery men placed the unit in my garage for me.
I gassed it up, put oil in, connected the battery and it fired up immediately. I haven't used it for an extended period of time yet.
My only criticism has to do with the instruction manual. It could use more pictures with the description of the the parts that need to be connected. Plain word instructions were not enough as there are a number of disconnected wired that need to be connected. Only because I am mechanically inclined did I deduce what needed to be done.
The first time I tried it to set it up, I attached the negative and positive leads to the battery. Only to realize the wires that I connected were only to recharge the battery and not the leads that go to the starting motor. The instruction manual wasn't very clear on that.
It was also missing a set of nuts and bolts to connect the front platform feet. Lucky thing I had some extra bolts in my toolbox.
Other than that, the the generator is great and Electric Generators Direct did a great job.
EGD Responds: The folks at Generac Tech Support (888) 436-3722 are a great resource if you need further clarification regarding certain parts of the manual. We are more than welcome to pass along feedback to them also.
The generator was ordered on 9.3.2010 and arrived at 9.9.2010 and with good service.
The delivery men placed the unit in my garage for me.
I gassed it up, put oil in, connected the battery and it fired up immediately. I haven't used it for an extended period of time yet.
My only criticism has to do with the instruction manual. It could use more pictures with the description of the the parts that need to be connected. Plain word instructions were not enough as there are a number of disconnected wired that need to be connected. Only because I am mech... more
Air Compressors Direct
All Brands
Owners Manual
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