Hurricane Harvey, now Tropical Storm Harvey, continues to significantly impact relief efforts and has made travel extremely difficult. This unprecedented amount of flooding and devastation is wiping out roadways and causing shipment delays of much needed products like water pumps and emergency generators.

We recommend customers who live in the Texas and Louisiana Gulf Coast areas to choose one of the following options to get their products in the fastest, and convenient ways possible:

1. Fastest Option - Local Pickup in McGregor, Texas

The best and quickest option is to call us at (800)800-3317 and place an order for one of the portable generator models below that are currently located in our local distribution center in McGregor, Texas. These generators are available for pickup as soon as the same day your order is placed and is about a 3-4 hour drive from the Houston area.

• Generac GP17500E - 17500 Watt Electric Start Portable Generator
• Generac 5940 GP6500 - 6500 Watt Portable Generator
• Generac Guardian™ 22kW Standby Generator System (200A Service Disconnect + AC Shedding)
• Generac Protector QS® 27kW Automatic Standby Generator (Premium-Grade)(120/240V Single-Phase)

Please note: These models are in high demand and sell out quickly.

2. Order In-Stock Generator and Pick-up in McGregor, TX

Customers can purchase from a wide selection of generators currently in-stock in our Chicago warehouse. Please call us at (800)800-3317 to place your order. These generators will be sent to our local distribution center in McGregor, Texas. Once they arrive you will be able to coordinate the pick up of your generator, please note you will need to bring a copy of your receipt and a photo ID that matches the name on the order to receive your generator.

 

3. Delayed Home Delivery

You can order your generator with your home address as your delivery address.  Keep in mind these shipments will be delayed by a few days, a week or perhaps even longer, we are unable to provide estimates on when these orders will be delivered. Road conditions will dictate when carriers are able to resume normal shipping operations. 

Stay Informed with Freight Carrier Notices:

We ship our generators via R&L Carriers, Old Dominion, Saia, FedEx and ABF Freight. These carriers are continously updating their sites with notice of potential shipment delays

Carrier Service Advisories 
FedEX | R&L Carriers | ABF Freight | Old Dominion |  Saia

Inventory and delivery information is changing constantly during these times, we strongly encourage you to call us at (800)800-3317 during normal business hours to speak with one of our representatives and place your order over the phone. To learn more visit our contact us page.  Our hours of operation are:

Monday - Thursday: 8am - 6pm CST

Friday: 9am - 5pm CST

Saturday: 9am - 3pm CST

Sunday: Closed