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Centurion 5538 Standby Generators Air-Cooled Generators Reviews & Ratings - Product Discontinued

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Centurion 5538 Reviews
4 Reviews  Sort by 
South Bend, IN
5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Choice
I purchased this unit in September and had it professionally installed. The shipper used a dolly to place the unit just where I wanted it, so there was no worry about moving this heavy unit at the time of delivery.

The only problem during the installation was that the insulation on the top lid of the unit was too thick and interfered with the switch (the switch kept turning on and off). Removal of some excess insulation solved the problem. The unit runs in test mode for ten minutes each... more
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Joe Craigo
Liberty, WV
Purchased from Electric Generators Direct
Purchased 11/1/10
5 out of 55 out of 55 out of 55 out of 55 out of 5
Love My Generac
I live out in rural West Virginia. We have VERY BAD Service in regards to Power Outages.
I have only had my 16kw generator for a couple weeks and it has already been all I expected it to be.

Had NO problems with installation. I already had installed a Smart Switch disconnect so I did not use the supplied transfer switch.
All I need was the "battery" charger from it. All else was simple connections.

Unit works wonderfully and I would highly recommend it to anyone. It is... more
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Francis L.
Clayton, DE
Purchased from Electric Generators Direct
Purchased 8/20/10
4 out of 54 out of 54 out of 54 out of 54 out of 5
Still Not Hooked Up
Generator arrived as promised, less than 2 weeks after ordering, price dropped $300.00 but I was not offered any refund. Email correspondence did state that I could return mine, purchase a new one at the lower price but I would have to pay the return shipping. Sounds quite lame, a simple refund maybe half would have made me a little happier.

Did not expect the expenses for hookup to be so much, new gas line and regulators are $1400, don't have the estimate for the electric yet. Some... more
Mike, the Generator Expert
Product Expert
As we explained, the rebate is funded by Generac, and applies only to units shipped within a specific time period. We are sorry, but since your unit shipped before the rebate date Generac says it is not eligible.

There are 5 Generac warranty service locations within 10 miles of your zip code; we suggest calling to find one which may give you better service: Schagrin Gas 302-378-2000; CMI Electric 302-731-5556, Connected Power Systems 302-293-2339, Cahill Electric 302-378-9650, Pace Electric 302-376-1357, and CPR Electric 410-885-2760.

Should you need Generac's assistance, they can be reached (toll free) at (888) 436-3722.
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Oxford, MS
Purchased from Electric Generators Direct
Purchased 1/6/12
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Product - Outstanding Service
The standby generator by Generac is my second one to purchase and everything is just as promised. A very good product for an excellent price. The service during the sale and delivery was exactly as advertised. For a service business, you guys certainly understand the importance of delivering all services just as promised. This is greatly appreciated in today's environment of most businesses not meeting expectations. You exceeded mine once again.
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