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Briggs & Stratton 40375 Standby Generators Air-Cooled Generators Reviews & Ratings

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Briggs & Stratton 40375 Reviews
Overall Rating
Features
3/5
Quality
4/5
Performance
3/5
Value
3/5
Overall
3.2 out of 53.2 out of 53.2 out of 53.2 out of 53.2 out of 5
Pros
Light Weight (2)
Quiet (2)
Price (2)
Easy To Use (1)
I'd Buy It Again (1)
Cons
Bad Housing Design (1)
Unreliable (1)
33% of respondents would recommend this product to a friend
6 Reviews  Sort by 
 
Joey Y
Corpus Christi, TX
Purchased from Electric Generators Direct
Purchased 8/21/17
Most Helpful Critical Review
REVIEWED
OCT.
23
2017
1 out of 51 out of 51 out of 51 out of 51 out of 5
The Worst Decision Ever!!
New generator hasn't worked... received technical service on the phone and the first time the control board was bad... replaced control board with new one then still had problems... guess What! Technical service said the be control board is bad again... Unbelievable...
Pros: Light Weight, Easy To Store
Cons: Unreliable
Joey Does Not Recommend This Product
Mike, the Generator Expert
Product Expert
Joey,
Very sorry you're experiencing issues with you generator. It would be extremely rare to have the exact same failure again after the control board had been replaced. I would continue working with the Briggs servicing dealer in your area to get this generator fixed.
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Manufacturer Response
Brand Rep
Joey,
I'm sorry you experienced a problem with your new Standby Generator. It is indeed a rare occurrence to have a second control panel failure. Please continue to work with your local authorized Briggs & Stratton dealer or contact our customer support center at 800-743-4115 for additional assistance. We welcome the opportunity to review the unit and assist in reaching a satisfactory resolution.
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00
Kurt
REVIEWED
JUL.
02
2017
4 out of 54 out of 54 out of 54 out of 54 out of 5
Going On 3 Years Of Ownership Now
I bought this unit in Nov. 2014. Within 6 months the small 2 pole breaker broke. I removed the small breaker on the inside of the unit and replaced it with a wall mounted double pole breaker (50 amp). The unit works fine now. It is very quiet vs. a portable unit that sounds like jet engine running outside your home.
Pros: Quiet, Price, Reliable, I'd Buy It Again
Kurt Recommends This Briggs & Stratton Product
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43
John M.
Blaine, KY
Purchased from Electric Generators Direct
Purchased 7/7/14
Total Helpful Votes
14 Helpful Votes
REVIEWED
AUG.
05
2014
3 out of 53 out of 53 out of 53 out of 53 out of 5
The Design
Your store did a great job. Very friendly and professional. The delivery people also did a great job. I have only had the unit for a very short period. Time will tell how well it's reliability and long term use will be!

But I have had it long enough to know that with just a little bit more effort and possible little bit bigger overall size, the generator's access to the inside could have been made much better. It was designed as if it was not to be opened up routinly for any reason. ... more
Pros: Easy To Use, Quiet, Price, Light Weight
Cons: Bad Housing Design
John Does Not Recommend This Product
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144
Rick W.
Laredo, TX
REVIEWED
JAN.
16
2016
3 out of 53 out of 53 out of 53 out of 53 out of 5
Not Running To Spec
I have had this generator installed for about a year. I use it for two things. One is to power at 240v/27A kiln. It works fine for this.The other is to charge the batteries on my off-grid solar system. When I connect it to my charger it is not able to maintain a consistent voltage about 110v at Amperages over about 20A. 10KW generator should be able to do better than this.
Rick Does Not Recommend This Product
Mike, the Generator Expert
Product Expert
Rick,
This generator is not designed for the applications you described and is not under warranty for Prime Power use. Most likely the failure to maintain voltage is a result of this.

From the manufacturer... "Equipment used for prime power. For purposes of this warranty, prime power is defined as application of the generator as a source of power where no electrical power service is available from a UTILITY POWER GRID. If no UTILITY power is available, the generator is considered the prime power source."

There are specific standby generators that are designed for off-grid applications. Generac EcoGen Standby Generators
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11
Kurt G.
REVIEWED
DEC.
23
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Briggs 10kva Is Great
I purchased a Briggs 10KVA generator from Electric Generators Direct and it went smoothly. It runs like a top and is quieter than I expected which is a huge bonus. I can barely hear it running when I am in the house.
Kurt Recommends This Briggs & Stratton Product
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13
John S.
Chevy Chase, MD
Purchased from Electric Generators Direct
Purchased 5/23/16
REVIEWED
JUN.
21
2016
3 out of 53 out of 53 out of 53 out of 53 out of 5
Generator Diredt Needs To Improve Delivery Mode
This generator was not our first choice ,however, the reason it was purchase it was able to meet the county requirements for distance to building openings,ie door and wall.The engine exhaust was directed away from the building which was a plus.. The installation of the generator and transfer switch went well.

Our complain is with the generator controller and the LED indicators which are difficult to see in daylight and the function buttons were had to be played with to activate.The... more
John Does Not Recommend This Product
Mike, the Generator Expert
Product Expert
John,
To minimize issues like you experienced with the start-up & faults, we always suggest having a certified Briggs & Stratton installer perform the installation.
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