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Generac Guardian 5875 Standby Air-Cooled Generators Reviews & Ratings - Product Discontinued

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Discontinued
Generac Guardian 5875 Reviews
Overall Rating
Features
5/5
Quality
5/5
Performance
5/5
Value
5/5
Overall
4.8 out of 54.8 out of 54.8 out of 54.8 out of 54.8 out of 5
Pros
Fast (1)
Durable (1)
I'd Buy It Again (1)
Easy To Use (1)
Cons
I Have Had Nothing But B... (1)
Durability (1)
Unreliable (1)
None (1)
67% of respondents would recommend this product to a friend
164 Reviews  Sort by 
 
Rick P.
Grosse Ile, MI
Purchased from Electric Generators Direct
Purchased 2/1/11
Total Reviews
2 Reviews
Most Helpful Positive Review
REVIEWED
FEB.
03
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great, No Trouble
I'm in a WheelChair, and need power 24/7. This Generac runs my whole house. I have 2 full kitchens -2 ovens -2 Ref. -2 big freezers - 5 ton AC it has no trouble running it all. Also 2 Air matt. 96 lights.
Rick Recommends This Generac Guardian Product
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00
Dan
Bowie, MD
Purchased from Electric Generators Direct
Purchased 8/28/12
Total Reviews
5 Reviews
Total Helpful Votes
14 Helpful Votes
REVIEWED
SEP.
21
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Maryland 20kw Install As General Contractor
I talked to two large, very well known HVAC and Logistics contractors that service my local area (PG county MD). They also specialize in generator installation.

The first - a very large family owned business flat out said $13,000. We provide everything, placed on a gravel and landscape timber pad, permits, everything- done.

The second company, a very large contracting firm for a huge US franchise home improvement store, came up with $12,524. Mounted on a timber and gravel pad, they were... more
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61
Gregg
Great Neck, NY
REVIEWED
AUG.
30
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Unit
Installed 0058750 20kw last Fall. This past weekend (Hurricane Irene) power went out @ 3am Sunday. The generator kicked right on & stayed running, powering everything in my home till power came back on Monday evening.

Added some oil no problem. It's worth every penny to know my family is safe & comfortable. It was actually a great feeling knowing you have power when it's out from the power co, especially at night when your family is enjoying the home & you have a look outside... more
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30
Dustin
Purchased from Electric Generators Direct
Purchased 7/25/12
REVIEWED
SEP.
09
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Product
I installed this 20 KW model with 200 amp ATS just after our last 2-day power outage. We'll be ready the next time the power goes out.

I like the quality of the Generac unit, the ATS installation is pretty straightforward. The one area I feel Generac could re-engineer is where the wiring comes into the rear of the generator. It is almost impossible to wire the unit without first removing the hinges and top lid assembly, and that is definitely a 2 man job. There is very little room to get... more
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10
John Diorio
Mahaopac, NY
Purchased from Electric Generators Direct
Purchased 11/7/11
REVIEWED
DEC.
19
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
20kw
We have been noticing a change in the weather patterns and decided it was time to put in a genset. I did a lot of research of the different brands and kW’s available. When we decided to go with the Generac 5875, it was time to find a supplier. This is no easy feat in today’s world with the internet and all. You have multiple companies claiming they can do it all and provide it all in less than a week. Of course we mad the decision to buy the generator after a storm and most places were sold out... more
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10
Dan
Bowie, MD
Purchased from Electric Generators Direct
Purchased 8/28/12
Total Reviews
5 Reviews
Total Helpful Votes
14 Helpful Votes
REVIEWED
SEP.
21
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Right Side Lock/latch Solution
Just wanted to say that on my Generac 5875, the right side latch mechanism was also binding. The problem wasn't the locking mechanism- I didn't need to drill it out. All I needed to do to unlock it is lean on top of the corner of the lid over the lock to take some of the pressure off the lid.

The snug fitting rubber weather seal provides a tight fit against the lid, and the latch and key turn very easily. I can understand that the rubber makes a very tight weather seal. I don't mind pushing... more
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Stuart
Mineral, VA
Purchased from Electric Generators Direct
Purchased 8/21/12
Total Reviews
3 Reviews
REVIEWED
SEP.
12
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Model 5875 With 2 Nexus Smart Witches
I replaced a Guardian model 04390-1 that has served me well for the last 9 years. I just wanted to upgrade so I could get my a/c units on the backup system.

My location had 3, 200 amp panels with 2 in the basement and 1 in the garage as a sub panel where the original generator was connected. I had to remove the 200 amp disconnect for garage ( panel "C" ) and use 1 of the new Smart switches to replace it, which I mounted outside by the meter.

The other smart switch I put in the... more
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00
Steve V.
Chesapeake, VA
Total Reviews
2 Reviews
REVIEWED
AUG.
31
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Generator
I ordered the generator and received it 3 days later. I wasn’t home when it was delivered and the delivery guy was able to bring it up my driveway and left it next to the garage.

It was well packed and didn’t have any damage. It was easy to install and started right up. I still haven’t had to use it, but I’m confident it will work when it needs to.
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Paul
Purchased from Electric Generators Direct
Purchased 7/29/12
REVIEWED
AUG.
24
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Finally - Power At All Times
I received the generator in perfect condition. It is completely installed except the concrete slab needs to cure longer for drilling and mounting the anchors.

But- no more worries about losing everything in the deep freeze and refrigerator. And, I'm thankful for no more dragging cords to my portable generator, wondering if it had fuel; most of the time in terrible weather.

And, no more sweating to death when the A/C wouldn't run.
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00
Dennis M.
Des Moines, IA
Purchased from Electric Generators Direct
Purchased 7/3/12
Total Reviews
2 Reviews
REVIEWED
AUG.
14
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Peace Of Mind
Although this is still August and the cold weather won't be here for a few months, the Generac Cold Weather Kit is a must if you live in Iowa. It is surprisingly easy to install with the supplied directions.

In fact, the whole generator installation is simple, but I recommend you DIY'ers have a licensed electrician make the final connections, and read the instructions thoroughly.

During the testing, this Generac Guardian performed flawlessly, it ran my Geo-thermal system and... more
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00
Chris
Fox Island, WA
Purchased from Electric Generators Direct
Purchased 7/30/11
REVIEWED
AUG.
23
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Whole House Supply
We learned that to buy a smaller generator added the cost of a sub-panel. Since we were already inclined to install sufficient capacity to support all the house loads, we went ahead and got the 20 kW unit.

Installation instructions were clear and complete. The unit was installed and tested over a week's time. It took so long only because I did not have the unit on site at the agreed upon time, but my installers worked with me.

The beast is heavy. We knew that because some websites... more
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00
Jimbo
Linn, MO
Purchased from Electric Generators Direct
Purchased 3/18/11
REVIEWED
APR.
12
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Jimbo's Generator
Day 1

Its all good. Ordered generator on Friday. Paid the $50 shipping guarantee thing. Had my generator by Monday.

I have the 20KW unit (#5875) with the Nexus smart switch. Got it all wired up today. Works like its supposed too.

Only two little tid bits that I have noticed with this unit, which of coarse is not a Generator direct issue, just an issue with this model generator, and that is.

1. There is only one 1" hole for wiring to the unit, when the book for the wiring... more
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00
Dave
Porter Corners, NY
REVIEWED
OCT.
07
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
The One System That Prevailed As The "best"
We live in an area that experiences more frequent power outages then in years past. I would normally hook up my 5kw Honda Generator, shut off the Main Breaker and turn off all high wattage appliances.

This theory works well if I happen to be home when the power goes out, with my travel schedule taking me out of town more often, a better solution was needed.

I started researching Standby Generators by looking at houses that already had them installed, I would stop and ask the homeowners... more
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00
Tara
Chester, VA
Purchased from Electric Generators Direct
Purchased 10/3/11
REVIEWED
NOV.
16
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Just Waiting For An Outage!
Hurricane Irene. Six days without power. Spoiled food, boredom, frayed nerves. Solution = 20Kw whole-house generator. I'm also liking the 50/50 rebate offer that came with it.

The generator was well-packaged for shipping and the box bolted to sturdy pallets. Sufficient guidance was provided for the electrician and the gas plumber. Website specs indicated 541 lbs, bill of lading indicated 481 lbs. Just enough difference to make me wonder if they had shipped a smaller unit but it showed up as... more
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01
Glenn B.
Montross, VA
Purchased from Electric Generators Direct
Purchased 12/29/12
REVIEWED
JAN.
21
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Maintenance Kit
The Maintenance Kit arrived in a timely & perfect condition. The cost was excellent. I plan on doing the maintenance myself, keeping a log book to show service if any problems should occur.

Electric Generators Direct had no problems with me placing my order by phone rather than online like another company did, whom I care not to mention.


Thank you Electric Generators Direct for your "GREAT SERVICE".
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20
Shane
Chester, SC
REVIEWED
FEB.
09
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Peace Of Mind
Living here in rural South Carolina with the unkept power lines of Duke Energy, adding this generator with the service rated smart switch was a no brainer. In total, since buying and installing the generator in 5/11, we've lost power 17 times!!! Each time, the generator has performed flawlessly. Now, our inlaws come to our house when there power goes out!! We had the 5875 installed by a electrical contractor(our next door neighbor) without a hitch. The gas line was ran by a gas company employee... more
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10
Werner
Elkton, MD
Purchased from Electric Generators Direct
Purchased 7/4/11
REVIEWED
AUG.
13
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
My Generator Install
Ordered generator in July, took about 2 weeks to arrive do to payment with check saved the cost of the battery by paying with a check. I poured a concrete pad for the generator and installed the remote wireless controller.

The electrician could not start the install for 2 weeks due to completing a job and vacation. Transfer switch and wiring are completed,battery installed called for start up code all went well. Generator was checked out for proper operation,load shed worked properly... more
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10
Robert M.
Columbiana, OH
Purchased from Electric Generators Direct
Purchased 3/16/13
REVIEWED
JUL.
08
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Generac Generator
We installed the Generac a year and half ago and wasn't till last week the power went out. It performed flawlessly for the 2 hours until power was restored. We are glad to have such a nice product and feel comfortable about forth coming power outages.
Pros: Easy To Use, I'd Buy It Again, Durable, Fast
Cons: None
Robert Recommends This Generac Guardian Product
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00
Stanley T.
Old Greenwich, CT
REVIEWED
JUL.
20
2013
2 out of 52 out of 52 out of 52 out of 52 out of 5
More Time Broken Down Than Working
2 control boards recalled. Blown engine and blown electrical head all within Three years and light use. Now has been down 5 weeks waiting for parts during record heatwave. Very disappointed in what I thought was a good old reliable product and company.
Cons: Unreliable, Durability, I Have Had Nothing But Breakdown With My Generac 20kw Standby Gua
Stanley Does Not Recommend This Product
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00
Charles S.
Buchanan, VA
Purchased from Electric Generators Direct
Purchased 4/1/13
REVIEWED
JUN.
03
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
The Comfort Zone
One day after years of being at the will and pleasure of Mother Nature I rebelled and placed my faith and Family under the care of Generac. As the unit was being installed I could tell how well the unit was built. This appears to be the best idea and best way to take care of family and friends. Customer service contacts have been great. They are there,, the unit is there and we feel safe. THANK YOU
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00
Harold B.
Meridian, ID
Purchased from Electric Generators Direct
Purchased 5/1/13
REVIEWED
MAY.
24
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Up And Running
The generator is finally fully installed, up and running. Besides looking good, the fully automatic functions will now add security in bad weather should there be a power outage.While the generator was running, my next door neighbor was cutting his lawn. Standing next to the generator having a normal level conversation, my electrician and I could hear the lawn mover over both our talking and the generator running. The service and delivery from Electric Generators Direct was fantastic, as was... more
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00
Mark
REVIEWED
MAY.
07
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Nice Features & Price
This generator has plenty of power and the load shedding in the transfer switch meets NEC requirements for high load installations.
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00
Mike G.
Franklin Lakes, NJ
Purchased from Electric Generators Direct
Purchased 11/17/12
REVIEWED
MAY.
05
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Just Tired
After Hurricane Irene, I told my wife I was going to buy a generator. Weather got nice and I forgot. After Hurricane Sandy and after spending days and weeks in hotels, I said enough! I then ordered a Generac 20kw generator in December. It was installed in April and works like a dream.
To all of you thinking of buying and installing one, don't wait, DO IT TODAY!!!
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00
Robert M. B.
Stafford, VA
REVIEWED
APR.
17
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Totally Pleased
Less than one month after installation March 2013, we were hit with a power outage, and to my surprised, the Generac 20KW took less than 10 secs for it to start and then ran the whole time, approx 25 hours without any problems. Since it is a managed whole house system, the ATS did its job and managed the 4 priorities we decided on - water pump, furnace, air/heating, stove. My home network of computers and printers and DIRECTV all functioned quite normally during the time of the utility outage.... more
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00
Mark
Magnolia, TX
REVIEWED
APR.
16
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Nice Unit
Everything as promised happened, They shipped it the next day and it arrived in Texas 4 days later. They unloaded the unit and took it to my garage which is no easy task. Tried to tip the driver and he said it was his job and if i had a water that would be great. Install took one day with a very good installer. The only true surprise was the cost to upgrade the gas meter. A little high from what i have researched but what can you do with a monopoly.

Ran great and they showed my wife how to... more
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00
John
Foxboro, MA
Purchased from Electric Generators Direct
Purchased 1/20/13
REVIEWED
MAR.
25
2013
3 out of 53 out of 53 out of 53 out of 53 out of 5
Good Company!
Installed the Generator about a year ago. Has been great up to about a month ago. Now I'm getting a low voltage warning and I cannot get a straight answer as to what part I may need. The service folks can't even give me a straight answer. I firmly believe they know what the fix is but want to fix several things just to run the tab up. Otherwise we love the generator. It still runs fine when the power goes out and it runs fine on the weekly test. I would recommend generators direct to everyone.... more
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00
Jim
REVIEWED
MAR.
22
2013
4 out of 54 out of 54 out of 54 out of 54 out of 5
Dlm
I was also surprised that the DLM are always activated when you have normal utility power to your home. I have 4 DLM mounted on a plywood wall. I don't have the swarm of bee's sound coming from any of the DLM except when I touch one of then I can feel a vibration which could end up turning into a small bee hive. There is a engineering flaw with Generic DLM. The relays should not be on during normal power operation. I would like to know which company DLM only activate when there is a power... more
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00
Ronald
Closter, NJ
Purchased from Electric Generators Direct
Purchased 1/5/13
REVIEWED
MAR.
09
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Combo Generator!
Purchase from EGD was smooth and flawless. Customer Service is excellent and the shipping company that they use is a dream. They were cordial and flexible in bringing the generator to our needed location. Being backordered allowed me the time to have meetings with electrician and plumber. Installation went smoothly as well as the permit. The unit is as quiet as you could ask. Much quieter than a lawnmower and my neighbors smaller generators!

Buy this combo. The Nexus SmartSwitch with... more
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00
John
REVIEWED
MAR.
04
2013
3 out of 53 out of 53 out of 53 out of 53 out of 5
Good Egd Price & Delivery, But Wiring Could Use Some Engineering
EGD is a good supplier, and I have bought other things from them with success. No problems with them at all. The generator's engineering and implementation, however, have much room for improvement.

First let me say that the generator runs fine as far as I can tell (only have experienced weekly exercising since install, not power outage). The unit is compact and aluminum case is nice.

The installation instructions are not ideal. While the person,or committee, who wrote them is an English... more
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00
Thomas
Morrisville, PA
Purchased from Electric Generators Direct
Purchased 11/7/12
REVIEWED
MAR.
04
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Machine
We bought this Generac 20kw back in October and it was delivered by November 10th. Due to the damage sandy wreaked on our area our electrician was so busy he and the gas company ouldnt do the installation until February 25th. It paid to wait. They did a beautiful install. Anyway this machine is much quieter than i thought. Of course I have it set with the exhaust facing away from the house. Inside the house it sounds like a small car.
I was amazed how this unit runs my electric stove top, 1400... more
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00
Michael
Stony Brook, NY
Purchased from Electric Generators Direct
Purchased 11/16/12
REVIEWED
FEB.
17
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Never Without Electricity Again
Hurricane Sandy knocked out the electric power to millions of homes on Long Island and we were one of them. We were without power for 10 days - the longest 10 days I can remember. It was near freezing outside and we couldn't wait for the power to come back on to warm up and clean out the freezer full of rotting food. After that we decided to get a backup generator to assure that this never happened again. We mulled over the possiblities - portable gasoline power vs. stationary natural gas. The... more
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00
Brock
Purchased from Electric Generators Direct
Purchased 8/14/12
REVIEWED
FEB.
12
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Customer Service & An Even Better Product!
The title pretty much says it all!
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00
Edwin
Olympia, WA
Purchased from Electric Generators Direct
Purchased 12/2/12
REVIEWED
FEB.
11
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
My First Generator
After having suffered through a few electrical power losses since moving to Olympia, my wife and I decided to purchase a generator. We didn't enjoy going without heat during these outages. Anyway, after researching and shopping around several companies, I chose to purchase our first generator from PED. Although I wasn't thrilled about having to wait for delivery (Hurricane Sandy caused the back order) we did receive our order about 2 weeks earlier than projected by PED.

While waiting... more
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00
Norm
Montville, CT
REVIEWED
JAN.
25
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Product Concerns
I have purchased several items from PED, and have been very pleased with the experiences that I have had. I the case of this generator, I have concerns. When researching the Generac 5875, vs. the Briggs and Stratton 40346, I noted that Generac , lists 2 different viscosity ratings for the anticipated temperatures where I live (Connecticut).

This would require that I change the oil at least twice a year, if I were to follow what is listed in their manual. Since adherence to the... more
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00
Juli
Purchased from Electric Generators Direct
Purchased 11/19/12
REVIEWED
JAN.
22
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Generator!
We just had this installed and we love it. Delivery was prompt and the generator arrived in perfect condition. We have not had to use it for power loss yet, but are so happy its there when we need it.

We have it outside our rear deck area, and its not nearly as loud as I thought it would be. Installation by our electricians ran about $2500. Worth every penny. Great price and the people at Electric Generators Direct were very helpful Our electricians said they install a lot of these Generac... more
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00
Peter
Purchased from Electric Generators Direct
Purchased 11/15/12
REVIEWED
JAN.
13
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Post Sandy Purchase
My generator is a great addition to the house. Yesterday, when CL&P shut off the electricity to make SANDY repairs for five hours, it started right up without a hitch as if nothing had happened.

I had a neighbor stop by and he's going to buy one as has my other neighbor.
I must say you have given me great service and I have directed others to contact you and buy a generator.
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00
Sonny
Hallsville, TX
Purchased from Electric Generators Direct
Purchased 12/5/12
REVIEWED
DEC.
26
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Problems W/initial Installation.
Opening to insert battery into the compartment was difficult due to the tight opening. Required my using a board and hammer to force it thru the opening (and yes I had the correct battery).

Also the locking mechanisms required that I file the holes where the latch goes thru needed widening. A flat file fixed it with approx 1mm being filed away.(Right side when facing generator only).

Other than that, it runs good and performs well. Fortunately, we have not had any lengthy outages. I... more
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00
Richard Lee
Clarksburg, NJ
Purchased from Electric Generators Direct
Purchased 10/29/12
REVIEWED
DEC.
22
2012
4 out of 54 out of 54 out of 54 out of 54 out of 5
So Far So Good
I had a portable generac for 3 years and after sandy hit I made a choice to get a more permanent unit.
I was tired of getting gas if I could get it. Getting a gas converter wasn't an option so I got the 20k unit.
I had it installed after sandy and was ready to go and it worked flawlessly.
This last storm the powered went out and generac kicked right in and ran for 11 hrs with no problems.
The best thing, I didn't have to get out of bed 4 am to start the portable one.
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00
Dennis
Purchased from Electric Generators Direct
Purchased 6/6/12
REVIEWED
DEC.
21
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Peace Of Mind
Installed in summer and have had only one outage since install. The whole family was counting down the 10 second delay I have set for the generator to come on. Like advertised the generator started and we had power. Ran like a champ. Outage lasted i think about an hour from what friends said but we did not know because generator shut itself off when power was restored. I love it! Best money I have ever spent!!!!
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00
Steve
Chesapeake, VA
Total Reviews
2 Reviews
REVIEWED
DEC.
13
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Generator
We received the generator three days after we ordered it. I wasn’t home when it was delivered, but the driver called and asked where I wanted it. He happily placed in front of my garage off the street.

The wiring was straight forward. I did have to use a punch out to make the holes for the electrical, but other than that it was a breeze to wire.

I had a 500 gallon propane tank buried and it should run for about a week at half load. We have had it for about 5 months (17 hrs) and... more
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00
Bob
Syria, VA
Purchased from Electric Generators Direct
Purchased 11/13/12
REVIEWED
DEC.
04
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Well Pleased
I needed four generators and called PED. They told me when I could expect to receive the generators.

The generators arrived in perfect condition and three days ahead of schedule. I am very well pleased.
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00
Matt B.
Spruce Pine, NC
Purchased from Electric Generators Direct
Purchased 10/16/12
REVIEWED
NOV.
28
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Item
I researched for months on which generator to buy. After studying how much power I needed, I choose the Generac 20kw. It has worked great.

It came within a few days of ordering, and my electrician set it up within one day. I did cut the power to the my house to install which involved the power company and a local building permit. This setup worked best for me, however you can set a sub-panel and not go through this process.

I would recommend Generac and a professional electrician to... more
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00
Moe
Fort Washington, MD
Purchased from Electric Generators Direct
Purchased 10/31/12
REVIEWED
NOV.
24
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Smooth Transaction
Everything went very smooth. EGD customer service group were very, very helpful. The shipping company was very flexible. And the generator was packaged very well, not a scratch on the exterior.

I haven't tested the model yet but I suspect all will go well. If not, I'm sure EGD will assist as necessary. Overall I am very pleased with the process.

I will recommend this to friends and family.
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00
Joseph C.
Farmingdale, NY
Purchased from Electric Generators Direct
Purchased 9/1/11
REVIEWED
NOV.
23
2012
3 out of 53 out of 53 out of 53 out of 53 out of 5
Oil Leaks, Poor Service
After running the generator for 6 hours the base was full of oil. I called every service company in my area, and they will not take a new customer or service the unit for at least 6 weeks.
Mike, the Generator Expert
Product Expert
Joseph,
Please accept our apologies for the inconvenience. The generator business is still a bit chaotic after Superstorm Sandy; getting on the waiting list sounds like a good idea. Your generator has a 3 year consumer-use Factory Warranty that will cover defects in materials & workmanship.
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Gary J.
The Colony, TX
Purchased from Electric Generators Direct
Purchased 10/27/12
REVIEWED
NOV.
18
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Get Set, Ready, Go!
The simplest plug and play generator on the market. . . I have installed 8 of the same type generators with not one complaint or dislike with the units.

I would recommend them anytime, anywhere. They have 8 to 10 second full-power starts every time, and I recommend changing the battery every two years. Whatever your needs, I would recommend this product.

Thanks to Electric Generators Direct for the prompt service, I would recommend your company.
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Bill
Matamoras, PA
Purchased from Electric Generators Direct
Purchased 10/26/12
REVIEWED
NOV.
16
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Product At A Great Price
My generator was delivered in a very timely fashion and we had it professionally installed last week. The test run was smooth and the generator was quieter than I expected.

I am very pleased with the fine buying experience with Electric Generators Direct. Thanks for the great service.
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Dave R.
Springfield, MA
Purchased from Electric Generators Direct
Purchased 9/12/12
REVIEWED
NOV.
15
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Electrical Division Manager
We had good luck with everything. Installation and startup went well. Only complaint was not getting an Owner's Manual. The manual was not in the unit anywhere.
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Gary
REVIEWED
NOV.
14
2012
1 out of 51 out of 51 out of 51 out of 51 out of 5
Unit Failed After 9 Days
We did all the maintenance and checked the oil every day. It stopped working 9 days after Hurricane Sandy. We bought this for peace of mind and did not get it. Generac has been unresponsive so far. Based on this experience, I do not recommend this product.
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Melissa
REVIEWED
NOV.
12
2012
1 out of 51 out of 51 out of 51 out of 51 out of 5
Disappointed In Generac (sent To Customer Service)
Disappointed in Generac
from LeonardoState:NJ - New JerseyAge:45-54This product will backup:Entire Home
Features
2 / 5
Appearance
3 / 5
Quality
1 / 5
Value for the Price
1 / 5
Installation Process
3 / 5
We purchased the 20 KW Generac after Hurricane Irene last year hoping never to be without power again since we need it for our sump pumps to prevent flooding during a power outage.
The first time we needed the Generac to work (after the Sandy superstorm Oct 2012) it failed... more
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Sheldon L.
Lackawaxen, PA
Purchased from Electric Generators Direct
Purchased 9/2/12
REVIEWED
NOV.
07
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Maintenance Kit
Excellent price and delivery; I did the maintenance myself for the $20 the kit cost plus oil. All of the Dealer Prices around here for maintenance ranged from $200 to $350 to change the oil and filter. It took me 20 minutes total. Thank you Electric Generators Direct.com.
Mike, the Generator Expert
Product Expert
Sheldon,
Please be sure to keep your receipts and log the maintenance to keep your warranty in force.
more
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Willie
Brandwine, MD
Purchased from Electric Generators Direct
Purchased 9/25/12
REVIEWED
NOV.
06
2012
1 out of 51 out of 51 out of 51 out of 51 out of 5
My Generac 20kw
So far my generator has been sitting on it's platform and will not work. I have called Generac and they sent out a technician and he said something was wrong with the plate board inside and now he is ordering this thing to fix it. I've had this generator for about three weeks. I am not angry because no storm has cut our power. Generac's tech. was here today (tues. nov. 6) I just pray that it don't take another three weeks to fix this problem.
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Hans
Northern, NJ
Purchased from Electric Generators Direct
Purchased 12/16/11
REVIEWED
NOV.
05
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Just Ran For 6 Days Straight After Sandy
After Hurricane Irene hit in Aug 2011 and then another storm in October 2011 left us without power for another 2-3 days, we invested in this generator.

The unit has worked flawlessly during a number of power outages ranging from hours to days. Electric Generators Direct was great: best price (cash discount is nice) and great service. We had it professionally installed. I did have to get the display panel replaced after 4 months, but it was covered by warranty and never affected... more
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Greg L.
Bud, WV
Purchased from Electric Generators Direct
Purchased 8/1/12
REVIEWED
NOV.
05
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Generator
After the large windstorm in June that left my parents without power for 8 days, we decided to install a standby generator at their house.

We decided on the Generac 20,000 watt generator with the automatic transfer switch. When Sandy caused the power to go off Monday evening, the generator fired right up. It has ran perfectly for 6 days. It has been one of the best investments we could have made.

It kept their heat pump running, all the lights they needed, the TV, and their... more
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George
Purchased from Electric Generators Direct
Purchased 11/20/11
REVIEWED
NOV.
03
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Irene Suggested & Sandy Confirmed ...
.. that we needed a backup generator living along Sandy Hook Bay in NJ. Once up an running, the unit has been working perfectly for the past 6 days straight.

We are very happy with the result. The unit is NOT quiet but it is very effective and I have no idea what our gas bill will be. Who cares really- our home was spared.

We are also pleased with the competitive price and customer service from Electric Genertors Direct.com. Thank you.
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T. J. D.
Ridgefield, CT
Purchased from Electric Generators Direct
Purchased 8/26/11
REVIEWED
NOV.
02
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Best Investment Ever!!!
In 2011 we had 3 power outages for a total of 18 days. I bought the generator as Irene was approaching. I didn't get in finished until after Snow Storm Alfred. I had to install propane service- that slowed me down.

Fast forward a year to Hurricane / Nor'easter hybrid Sandy. Power flickers on and off for hours, then goes out. 15 seconds later we are back in business. Our town is 100% off the grid. For 4 days now we have been running the house on the 20KW Generac and the town is still 68%... more
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Jerry P.
Sand Springs, OK
Purchased from Electric Generators Direct
Purchased 10/11/12
REVIEWED
NOV.
01
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
My Generac Generator
Once I decided to purchase a generator, I shopped around and bought it from Power Equipment Direct.

I began to have doubts. Could I really do this, or would I have problems? The truck delivered the generator, put it on the pad I had installed, and I was ready to begin installation. It went like clockwork. The propane was installed without a hitch. The electrician came out, gave me an estimate, did his work on installing the unit, and it is now ready for whatever winter may bring.

It... more
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Gerry R.
Williamstown, MA
Purchased from Electric Generators Direct
Purchased 9/18/12
REVIEWED
OCT.
31
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Electrician
I have installed many of these generators, they're a great product. I will install many more. I had trouble with one, but it was an easy fix.

I recommend the Generac brand.
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Pat
Millstone, NJ
REVIEWED
OCT.
31
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Best Bang For The Buck!
Our generator was ordered and installed just after Hurricane Irene hit in Aug 2011. Since it's been installed, it has not let us down yet even with the numerous power outages from 2 to 8 hours at a clip, and now with major power outages expected here in NJ for the next week or so thanks to Sandy!

So far it has met the demand. Just be smart about using only essential electrical items to not strain the generator when anticipating long black-outs.

The only issue that Generac cannot figure... more
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Larry H.
Chehalis, WA
Purchased from Electric Generators Direct
Purchased 9/13/12
REVIEWED
OCT.
31
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Service, Only One Small Problem
The order went through smoothly and the generator was received on time.The trucking company was quite helpful in unloading and putting the crated generator where I needed it. I had one question for Jim (supplier) regarding when to change the oil in the generator, he answered the question quickly and efficiently.

After leveling the area where I planned on placing the generator, my son-in-law and I lifted and moved it into place with the aid of a backhoe as the generator weighs 500 pounds. more
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David M.
Quakertown, PA
REVIEWED
OCT.
30
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
One Of The Best Decisions
After losing power in each of the last three major weather events in the NE, we purchased a 20kw Generac this spring.

Hurricane Sandy was the first time we lost power since having it installed and it's working perfectly. A few seconds after losing power the generator started automatically, the lights came back on, and perhaps most importantly- our sump pump didn't miss a cycle.

We are still without power but not without heat, hot water or frozen food in the freezer. You won't regret... more
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Rick
Plaquemine, LA
Purchased from Electric Generators Direct
Purchased 9/9/12
REVIEWED
OCT.
26
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Generac Backup Power
Living in rural South Louisiana, 60 miles from the Gulf of Mexico as the crow flies, hurricanes and thunderstorms are just a way of life. I purchased the Generac Guardian for a whole-house backup power supply.

EGD charged a fair price and shipped on time, and follow up communication from Electric Generator’s Direct insured complete satisfaction.

Now for the one NEGATIVE point: bad design for ease of connecting electrical leads to generator main breakers. It's a small area that’s... more
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Mike
Purchased from Electric Generators Direct
Purchased 8/28/12
REVIEWED
OCT.
09
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Homeowner/business Owner
I received my generator on time as promised (which was a pleasant surprise these days). The unit was packaged well for shipping and was in good condition.

The installation process was fairly straightforward and without any problems. My generator does everything it was designed to do.

Probably the best way to describe my experience is to say that if I had it to do all over again, I would order my generator from Electric Generators Direct and would recommend them to anyone without... more
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Tom F.
Medford, NJ
REVIEWED
SEP.
24
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Pleased
I purchased a generator from Electric Generators Direct. I am very pleased with the generator and the installation of it by POPS electric.

I have recommended both the generator and the installer to my friends and neighbors
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Gary
Purchased from Electric Generators Direct
Purchased 8/8/12
REVIEWED
SEP.
21
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
My Choice: Generac
This is my second gen set and it is a great deal quieter than the old one, and supplies enough power to run my whole house and you never hear the machine load up.

The whole house switch is much better than the 10 or 15 circuit one. The do-it-yourself guy can make all the connections with some general electrical knowledge and the manuals.

Everyone that I talked to was very helpful and courteous, so all-in-all it was a pleasant experience.
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Dan
Bowie, MD
Purchased from Electric Generators Direct
Purchased 8/28/12
Total Reviews
5 Reviews
Total Helpful Votes
14 Helpful Votes
REVIEWED
SEP.
21
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Best Wireless Ever
To top off my purchase and installation, I ordered the Advanced Wireless Monitor with the money I saved on taxes and shipping.

I can start, stop, monitor, program, transfer load, and everything I want to do with my generator from inside the comfort of my home. Not that I need to - since the system is fully automatic with the Nexus switch, but it's as cool as having remote start on your car.

I can review test and run history on the remote too. Its really nice. Easy to install if you... more
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Tim P.
Vero Beach, FL
Purchased from Electric Generators Direct
Purchased 8/30/12
REVIEWED
SEP.
19
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Wow What A Machine
Everything about this unit is top notch.....except....it is tight in certain places to wire in but it is do-able.

As for the unit itself, man-o-man this thing is nice. I live in Florida and we ALL know what that means. This unit is all aluminum and has a great seal on the top door to keep out blowing rain water. The side door for the receptacle also has a lockable door so the wind can't blow it open, and it keeps unwanted visitors out. If you need a receptacle outside for some reason it has... more
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Walt H.
Purchased from Electric Generators Direct
Purchased 8/6/12
REVIEWED
SEP.
18
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Terrific Upgrade
I purchased this to upgrade my old system (12KW) to a more powerful one (20KW) in order to power my whole house. I have a well and two AC systems.

With more power and the Smart Switch, my system does a great job without a sweat. Electric Generators Direct did a fine job and did everything they said they would, including on-time delivery. The lift gate service was a nice feature as well.

It cost me an additional $750.00 to have the electrician un-wire the old unit and wire in the new... more
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David
Grapeland, TX
Purchased from Electric Generators Direct
Purchased 7/15/12
REVIEWED
SEP.
17
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
David- Grapeland,texas
What can you say, with the ease of online purchase (the discount for paying cash was great) to the delivery of the unit, to the installation by a professional; everything has gone great.

We live in a remote area of East Texas (piney woods) which means we have a lot of outages due to fallen trees, especially since the drought last year.

The unit was installed two weeks ago and it has provided power three times- twice today. At first my wife wasn't too agreeable with the purchase, but... more
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Stephanie
Purchased from Electric Generators Direct
Purchased 7/31/12
REVIEWED
SEP.
16
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Best Investment
When I ordered my whole house stand-by generator, I had no idea that I would need it so soon. A big risk comes with living in the New Orleans area.

Just two weeks after it was delivered, and only one day after it was installed, Hurricane Isaac crept across lower Louisiana. It poured rain on our area for days. The power in our area went out on Tuesday night at about 11:30. Within one minute, the generator started up. My husband did not even have to get out of the bed!

Our power... more
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Ken
Louisville, KY
Purchased from Electric Generators Direct
Purchased 8/4/12
REVIEWED
SEP.
15
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Arrived In Very Good Condition
Even though I received the unit several weeks ago I still have not gotten it installed yet. I have plumbed the Natural Gas Supply and will have electrical work done sometime near the end of this month.

I mounted the unit on a patio of concrete with a 3/4 rubber pad to dampen an vibration. I used the shipping tie downs as the tie down straps to secure the unit to the concrete. It is very stable. I'm sure at the time of start up I will call and request help in the final installation. I... more
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Charlotte M.
Bethany, WV
Purchased from Electric Generators Direct
Purchased 7/2/12
REVIEWED
SEP.
13
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
So Happy
I Am So Happy With Our Purchase of This Generac Product. I Watch My Grandson and One Evening the Power Went Out. He Was So Afraid, But All At Once the Power Was On, Just So Fast, He Was Happy and So Was I.

I Didn'T Even Have to Hunt the Candles or Oil Lamps. I Recently Got Me Some Led Lamps, But I Was Thinking Ahead When I Thought of the Poster of the Generac Guardian. We Are So Happy With the Generac.

I Also Thought of the Winter Ahead- No More Doing Without the Power. Thank God For... more
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R. M.
Davidsonville, MD
Purchased from Electric Generators Direct
Purchased 7/5/12
REVIEWED
SEP.
13
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Pleased!
Well, we finally got to try our Generac out, for real this time. The power went out for a hour or so. The generator came on just seconds after. Nothing skipped a beat.

We were doing laundry, running the computer, vacuuming, etc. It was as though there was no power outage at all. This is exactly what we were hoping for.

This purchase will surely make life easier, and will be a big perk, come the day we sell our home.
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Charlie
Purchased from Electric Generators Direct
Purchased 12/26/11
REVIEWED
SEP.
10
2012
3 out of 53 out of 53 out of 53 out of 53 out of 5
Issues With Starting
I have purchased 11 of these units and have already had 3 warranty issues- all of which have been starting issues.

One service company said they had to reprogram the unit, so when test running it would use both cylinders instead of one. I'm not sure if this was true, but that is what they said. They all have been in service less than a year.
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Robert L.
Hessmer, LA
REVIEWED
SEP.
01
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Feeling
I had my generator installed July 1, 2009 and have had only one problem that the service rep. took care of right away.

It is a great feeling coming home when the whole neighborhood is dark and your house has electricity. It comes on a few minutes after the loss of commercial power, and you won't even know when commercial power is restored- it does everything by itself.

Thank you, Generac and Electric Generators Direct.
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Lin
New Ulm, TX
Purchased from Electric Generators Direct
Purchased 7/18/12
REVIEWED
AUG.
31
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Texas Ranch
I've had my original 17kw unit in use for the last 4 years. I live in a rural area w/ lots of trees and 10 or more outages a year, some for hours. We were covered automatically every time, w/o problems of any kind.

In July 2012 I purchased a 20kw unit to convert to whole house supply. The unit was ordered Thursday and arrived the following Tuesday. My electrician embarrassingly crossed the control wires at the unit, blowing fuses. His correction solved the problem.

The unit now runs... more
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Don
Harrison Twp, Mi., MI
Purchased from Electric Generators Direct
Purchased 7/19/12
REVIEWED
AUG.
31
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
The Installation
The generator, once installed is working great. I was a little disappointed at the technical assistance from Generac. Their manual is marginal at best, and I don't buy the answer I got once from them that "We normally don't bother with that because we have professional installers do our installation" This may come as a shock to Generac but there are people that do this on their own. I am an electrical engineer and was able to cope with the majority of the problems. Since I am very... more
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Linda S.
Geneva, AL
Purchased from Electric Generators Direct
Purchased 7/18/12
REVIEWED
AUG.
30
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Secure Feeling
Thankfully I have just gotten the generator installed and it really is a secure feeling knowing everything in my house will operate when the electricity goes off.

I have mine connected to natural gas. Also, I would recommend this generator to everyone.
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Ray
Beaufort, NC
Purchased from Electric Generators Direct
Purchased 8/7/12
REVIEWED
AUG.
29
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Quiet
Just installed...quiet and automatic!
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Tom
REVIEWED
AUG.
26
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Everything As Expected
I like it when I get exactly what I expected, the first time. The unit shipped when promised, delivery was set up easily, and the generator performs exactly as advertised.
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Chris
REVIEWED
AUG.
14
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
First Test
I bought this generator after experiencing a dozen no-power events including a 7 day run and a 10 day run.

We lost power due to a strong storm and the generator did the job powering the whole house including the a/c.

I could not be happier.
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Jack
Wadsworth, OH
Purchased from Electric Generators Direct
Purchased 7/11/12
REVIEWED
AUG.
14
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Installed, Tested And Ready To Go
I selected the Generac Guardian Model #5875 and the installation was done by a Rudd Furnace Dealer and technician. We followed the instructions which are pretty straight forward, without much head scratching or difficult.

When we finished we manually started it the first time and it fired right up no problems at all. I made my purchase by check and saved enough to buy the battery, if you don't mined waiting a few more days for delivery.

Now I am waiting around for the power to go out,... more
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Bill
Tierra Verde, FL
Purchased from Electric Generators Direct
Purchased 6/11/12
REVIEWED
AUG.
14
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Better Than I Hoped!
With added modules the unit powers everything I have! There's a 3,300 sq. ft. home, two central heat/cooling units, range, water heater, lighting, pool- EVERYTHING.

The noise level is about the same as a lawn mower. With the doors and windows closed I don't hear a thing.

It's even better than I had hoped!
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Bob W.
Somers Point, NJ
Purchased from Electric Generators Direct
Purchased 7/11/12
REVIEWED
AUG.
08
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Everything Made Right
My Generac 5875 20 KW generator looks great and is installed. I am very happy I discovered Electric Generators Direct online. Your site gave me a wealth of information so I could make an informed/intelligent decision as to what I should purchase among several brands. Our power has not been lost since the installation, but I am confident this unit is going to perform automatically as intended.

This is very important and I would like to share the following: Once I purchased my generator... more
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John B.
Holland, MI
Purchased from Electric Generators Direct
Purchased 7/17/12
REVIEWED
AUG.
08
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Won't Be Without Power Ever Again!
Peace of mind knowing if I'm out of town I won't have to worry about freezers, etc.
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Steven
Shelton, CT
Purchased from Electric Generators Direct
Purchased 11/9/11
REVIEWED
JUL.
24
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
President Adler Electric
I have now purchased around 10 generators from you over the last 12 months. I am looking at 2 to 3 more jobs right now. All have been 14kw to 20kw with ATS Nexus switch. All have been great and the one time I was missing a gas hose you took care of it right away. The delivery people that you use have also been great and worked very well with me in delivering them to my office. I will continue to use you for all my generator needs. If more companies ran like you & me business would be... more
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Joe
Purchased from Electric Generators Direct
Purchased 5/20/12
REVIEWED
JUL.
24
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Recent Generator Installation
I installed the generator about 3 weeks ago and everything has functioned well so far. It sucessfully auto starts and self tests every Saturday at 10:00 AM. I haven't actually tested it under load yet and I probably should do it during the hot weater with the A/C units running. This would present the maximum load the generator will ever have to handle.
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Marty
Joppa, MD
Purchased from Electric Generators Direct
Purchased 7/2/12
REVIEWED
JUL.
23
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Just Three Days After Installation!
We had our brand new Generac installed by Ambassador Services in Baltimore. At first we were reluctant because of the expense but after the last power outage we knew we just couldn't sit through another one. We also considered another factor. Two years ago after a huge snow storm we finally bought an expenisve snow blower. It hasn't snowed since...so we wondered how long it would be before we felt that since of gratification that comes from making that right decision about a home generator.
more
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Pete
Purchased from Electric Generators Direct
Purchased 5/18/12
REVIEWED
JUL.
22
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Power Outage
In our rural area we suffer through alot of power outages, ranging anywhere fron fifteen minutes to six hours and more.

Three days after installing generator and smart switch, on a bright, clear, sunny and hot! morning,power was lost from the utility company. The smart switch sensed the loss, fired up the generator and after a short warm up period we were powered up, no more worrying about when the utility company would have the problem resolved. This time it was for about a half hour.

It... more
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Rick
Grosse Ile, MI
Purchased from Electric Generators Direct
Purchased 2/1/11
Total Reviews
2 Reviews
REVIEWED
JUL.
10
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Generac Guardian Series™ 5875 - 20kw Smart Circuit
Hello, I'm disabled and needed a generator for my medical troubles. I have had it for 1 year now and it has the Smart Circuit transfer switch and the DLM. The digital load management is great. I have a 2700sq ft. home. With 2 full Kitchens , 5 ton AC plus elevator. This will run my whole house with no sweat. There are 3 power beds 6 tvs 4 refrigerators and I'm amazed. It will turn off what it needs to, so it can run what is most important. It ran last week when it was 110 Degrees out 9 hours... more
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William
Hanover, MD
Purchased from Electric Generators Direct
Purchased 2/6/12
REVIEWED
JUL.
03
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Eastern Seaboard Outages - 3 Million People
I bought the Generac Guardian Series™ 5875 - 20kW Smart Circuit Standby Generator System back in February. I was one of the unfortunate where the storm just took out over 3,000,000 customers on the East Coast. Thanks to my generator, it operated "flawlessly"!! Came on by itself, ran our house for over 2 days, then power was just restored and it has a great switch over and stopped. Having A/C in 100 degree weather and not losing any food, was a real blessing! If anyone is... more
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Marilyn&charles
Purchased from Electric Generators Direct
Purchased 3/25/11
REVIEWED
JUN.
23
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Ready For Any Weather
We purchased our generator and then had the frustration of being without electricity after a winter storm while waiting for installation. We were ready when the next winter storm hit. Our neighbors on our road were without electricity for a week! Now that is is summer we are happy to hear the quiet hum each time the generator does a weekly check. We are even planning a three week vacation with confidence that the food in our big chest freezer will be safe while we are gone. We are happy... more
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Bill
Atlantic, NC
Purchased from Electric Generators Direct
Purchased 3/16/12
REVIEWED
MAY.
30
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Good Experience
I recently purchased two model 5875 generators from Electric Generators Direct. The process was painless. Very good service and the generators were shipped the next day. A good company to do business with.
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Charles
Newport, WA
Purchased from Electric Generators Direct
Purchased 3/13/12
REVIEWED
MAY.
21
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
We're Happy
We are very satisfied with these products. We recently had a power outage at 7:39 am and the generator started up on it's own. No effort required on my part. No more worry on my part either. The utility power returned 30 minutes later and the generator shut itself off automatically. I could not ask for more.
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Larry
Bellevue, NE
Purchased from Electric Generators Direct
Purchased 2/10/12
REVIEWED
APR.
27
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
My Piece Of Mind! Love That Generator
We recently purchase the 5875 after researching for sometime for the perfect unit and price. Well, we found it at Electric Generator Direct. Ordering was simple, shipping was simple, I had an authorized service dealer install it, price was good, I did have a couple questions regarding the unit, the reps I talked with were simple awesome and honest.

That is not the best part though, 2 weeks after the install, a nasty storm rolled through, power was out for just over 3 hours in our area, our... more
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Harold
Middletown, DE
Purchased from Electric Generators Direct
Purchased 11/9/10
REVIEWED
APR.
16
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Electric Generator Review
It was easy to install and it works great. The only concern is that the door locks are hard to work.
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Tom
Bowling Green, KY
Purchased from Electric Generators Direct
Purchased 3/12/12
REVIEWED
APR.
02
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Up And Running !!!!
Thanks for your quick service---received my generator on the fourth day from order. Frankly, it took longer and more work than I expected---but it is worth it. It works like a charm.

My wife and I are very pleased to have a "whole house" back-up power supply. We have two portable generators (5kw and 7kw) that we have used often, but it's a "pain" to drag out all the cables and mini panels---then roll out the 2 fridges and the freezer and lamps, etc. NO MORE !!!
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Eric
Short Hills, NJ
Purchased from Electric Generators Direct
Purchased 5/11/11
REVIEWED
MAR.
17
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Cold Weather Kit Complete Waste Of Money
I love my Generac. But the cold weather kit has everything to be desired. I installed it, following Generac's instructions with sanding and alcohol, at the beginning of a most mild winter 09/2011. I checked my unit a few days ago and neither electrode was where they were placed. The adhesive is defective. The engine-block warmer fell off, and the battery warmer also was no longer stuck to the battery. The cold start kit was purchased with my generator purchase, and Generac informed me that the... more
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Eric
Short Hills, NJ
Purchased from Electric Generators Direct
Purchased 5/11/11
REVIEWED
MAR.
17
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Wireless Monitor Is Awesome
This accessory is well worth purchasing. This enables you to monitor and control all functions of your generator from the comfort of your home. It's the first thing I look at when I walk to the kitchen and pour my morning cup of Joe. Easy to install. Exceeded my expectations and well worth the investment.
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Paul
Purchased from Electric Generators Direct
Purchased 2/21/12
REVIEWED
MAR.
16
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
New Generator
Needed a whole house generator rated for 20kW. Very happy with the service from Direct and will purchase from them in the future.
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Bill
Hutchinson, KS
Purchased from Electric Generators Direct
Purchased 12/21/11
REVIEWED
FEB.
29
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Owner-barnhart Electric
I have just recently had our crew install a 20kw genset with the 200amp transfer switch for our business. After installing several units for customers we decided we needed to have the standby protection to be able to respond from our shop in time of storms. After taking several pictures of our installations our customers are pleased to find that the units appear to be not much larger that a central air unit. The weekly test has also eased customers questions regarding the noise level during... more
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Bill
Purchased from Electric Generators Direct
Purchased 2/6/12
REVIEWED
FEB.
29
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Ordering, Shipping, Installation-all Great!
Since my new 5875 has been installed, we've had no power outages yet. But knowing it's there and ready to go is the peace of mind my family now enjoys!

Ordering was easy, over the phone and with a REAL PERSON!! And she even took the time to answer a couple questions and talk to me like a real person... not another number. :)

Shipping by truck arrived early, but I was ready for it! They unloaded it to the approximate place I needed it, we inspected for damage and off they went. No... more
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Mark
Villas, NJ
Purchased from Electric Generators Direct
Purchased 1/27/12
REVIEWED
FEB.
18
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
20 Kw
I Have Been Installing These Units For About 2 Years And Finally Bought One For Myself. Installation Is Easy, But Could Use More Room For Breaker Connections. Cutting Extra Holes For Control Wiring Is No Problem. Battery Compartment Could Be A Littie Bigger Too. Overall A Great Unit. Don't Waste Your Money On The Units Without Smart Switch, More Of A Pain To Re-Wire Panel Than To Re-Wire Service.
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Joe
Middletown. Ct., CT
Purchased from Electric Generators Direct
Purchased 11/17/11
REVIEWED
FEB.
01
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Electrical Contractor
The generator was easy to install. All though the case of the 20 kW could be 2" longer, it was tight getting the conductors to the breaker. Should provide 2 knock outs, one for the feeders and one for the control conductors. Other than that, it was a piece of cake to install. The generator tests itself once a week. Did fine operating under load. Seems we are ready for the next power outage.
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Arthur
North Providence, RI
Purchased from Electric Generators Direct
Purchased 11/17/11
REVIEWED
JAN.
24
2012
2 out of 52 out of 52 out of 52 out of 52 out of 5
Model #5875
The cold weather kit assists with keeping the oil warm for ease of starting and keeps the battery warm for the frigid temperatures. The cost is reflective of the technology for automatic temperature sensing in the material where a mechanical/digital activation thermostat is not required.

The generator top does not lock properly. When you use the key to lock the top, it does not catch. Secondly the cold weather kit does not appear to provide the essentials for the cost. If you have a strong... more
Mike, the Generator Expert
Product Expert
Arthur,
"Since the seals are new on the roof, the generator top can be sometimes difficult to latch but with pressure applied to the roof top the latch should be able to be locked. The locked can also be adjusted by loosening the locknut inside the unit.
more
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Tom
Purchased from Electric Generators Direct
Purchased 10/19/11
REVIEWED
JAN.
17
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Over My Sump Pump Worries
Purchasing was easy with a timely delivery via lift gate off the back of a semi. Good communications all the way along. Driver was unable to come down the 1/4 mi. drive so he placed the unit on his pallet jack and I towed it behind my lawn tractor to the house. Getting it off the pallet and un-crated was not as easy. Moving it into a position behind a 3' wall and over several shrubs was even more of a problem since I didn't have access to a fat tired tractor with extremely long lifting... more
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George
Westerly, RI
Purchased from Electric Generators Direct
Purchased 9/8/11
REVIEWED
JAN.
08
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
20kw Generator
The unit has been online for two weeks now and is gas powered by my 500 gallon tank. The transfer switch has worked fine.
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Alan
Islamorada, FL
Purchased from Electric Generators Direct
Purchased 9/14/10
REVIEWED
DEC.
31
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Product & Dealer-- My Story May Save You Some Grief
Works beautifully now, but my experience might be helpful to you.

My 20kw Generac arrived in perfect condition a few days after ordering ("curbside delivery"), but the driver (18 wheeler) graciously hand pushed it along a 150 ft gravel driveway on a handtruck, yet refused a large tip. I had it professionally installed and working perfectly. This is a vacation home and we have a 550g salt water reef tank that requires constant pump circulation. After about nine months, my wife... more
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Bill
Emmaus, PA
Purchased from Electric Generators Direct
Purchased 9/7/11
REVIEWED
DEC.
29
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Just In Time
I Had two power outages for more than 24 hours in 6 months and had the Generac 20 k installed on Friday finished at 4 pm the next day Sat at 11 am the Oct snow storm took out the electric for 5 Days . The unit powered the entire house ( and two people in the development ran extension cords from the house to power their refrigerators and some lights, they are now ordering Generac generators) The unit did such a great job at one point I thought the power had come back on!!!! I thought it might... more
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John
East Lyme, CT
Purchased from Electric Generators Direct
Purchased 12/6/11
REVIEWED
DEC.
29
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Nexus Wireless Monitor
Ordered the Nexus wireless monitor from Electric Generators Direct,very pleased with the product and the service. This pretty little box really does ever thing that we hoped for, will start the generator (removes street power thru the transfer switch) or run at normal speed without affecting street power also can shut down the generator . Will check battery voltage, rpm's,log run time, plus a lot more . This is all done by wireless control from inside the house. Thank you again for offering... more
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James
Fredericksburg, VA
Purchased from Electric Generators Direct
Purchased 11/6/11
REVIEWED
DEC.
21
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Complicated Install Due To Home Design
My installation was quiet complicated. Electrician asked that I order a second Nexus Panel since my house had 2- 200 amp panels. He explained this would make for a cleaner installation. The Nexus panels had to be located on the exterior of the house requiring drilling several huge holes through brick. Because of my electrical room being located in the garage on a concrete slab the wiring from the generator was run through the basement up into my electrical room. Gas hook up was less... more
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Darryl
Maryville, TN
Purchased from Electric Generators Direct
Purchased 10/31/11
REVIEWED
DEC.
08
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
We Are Ready
Got my generator up and running Dec 5th. So far I am very happy with delivery, installation, and how it preformed under a load. My electrician said the directions could be a little more reader friendly but no big deal for installation went well. Just waiting on our first power failure, not that we want one but we are ready. I'm really happy I made the investment.
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Tara
Chester, VA
Purchased from Electric Generators Direct
Purchased 10/3/11
REVIEWED
DEC.
07
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Finally Go To Use Our New 20k! (orig. Post 11/16/11)
Our 20Kw installation was completed 10/14/11 and, other than the weekly self-test, I was beginning to think we'd never get to use it.

A storm moved in early this evening. At 7 pm we found ourselves suddenly without power....for less than 10 seconds.

We're now heading into the Hour 3 and remain the only house on the street with lights. I was amused to learn that when the generator kicks on and restores power, it also rings the doorbell. Westminster chimes now mean either someone's at... more
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Arthur
Bear Creek Twp, PA
Purchased from Electric Generators Direct
Purchased 10/30/11
REVIEWED
DEC.
04
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Best On The Market
Finished all my research on Generators,and found out the Generac build's the best.We have installed the Generac 5875,and although we haven't have any power outages yet, the Generac, goes on every week for it's test period and work's fine. Very quite,very satisfied.
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George
Holmes, NY
REVIEWED
NOV.
30
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
I Am Now Powered
Fast shipping. Small problem with trucking company, but I was able to work around. Install was a bit more than I expected, but I had an electrician ( recommended approach) doing the bulk of the work. Other than that, no issues. A lot quieter than my old portable generator. Actually looking forward to the next power failure (not really, but I am now prepared).
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Richard
Schaumburg, IL
REVIEWED
NOV.
17
2011
3 out of 53 out of 53 out of 53 out of 53 out of 5
Expected Better
This is about the 10th generator I have installed. Primarily Kohler and Generac. They each have advantages and disadvantages. For this model they still do not give you the proper room to wire the 100A breaker. Kohler has the breaker already wired so all you have to do is wire to a terminal block which is readily accessible.

Generac needs to change this. The other small issue I had is there is no way to reach the bottom of the generator if one drops a screw, which I did. Taking the back... more
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Bill
Waverly Hall, GA
REVIEWED
NOV.
04
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Have A Certified Electrician Install This...
The smart switch is not for light bulb electricians! I had a local electrician, recommend, install my 5875 20Kw. He ran 440 volts threw my house. The electric blanket exploded, with my wife under it!!! Freezer died,l two computers hit the dust as well as a number of surge protectors. I had a $19.95 plus a $79.00 protector in series and they both blew up, but my 42" TV was okay.

I live on a farm 22 miles from Columbus, Ga. and 100 miles from Atlanta. I talked to Lisa from Generac, she... more
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Jeff
Goffstown, NH
REVIEWED
NOV.
02
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
What Power Outage?
We had purchased the 5875 last year after 3 consecutive outages that lasted a total of 10 days. Before this October storm the unit has only run for it's weekly check. Saturday night at 11:30 the power went out and has been out since. This generator kicked in within 15 minutes and, aside from the recommended oil change has been running constantly since! We can run anything in the house and don't have to worry about power at all. I went and turned on as many lights as I could and it was no... more
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Kerry
Sturgeon Bay, WI
REVIEWED
OCT.
27
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Generator Purchase
I have had a portable gas generator for years since our vacation home is in a rural area. After a 4 day outage this summer and dealing with all the hassles and limitations of the portable, I decided it was time to install a permanent propane, smart-switch unit.

The Generators Direct site is easy to use and VERY informative to efficiently help determine type and size desired. The ordering process was hassle-free and subsequent 2 day delivery went without a hitch. The unit was installed... more
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Joe
Westminster, MD
Purchased from Electric Generators Direct
Purchased 9/12/11
REVIEWED
OCT.
26
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
20kw
After loosing power for the seventh time since we moved into this new home in 2009. I started looking for and reading up on Generators. We made the normal trip to the home show and asked Five Generator suppliers installers to come out and give us a price. All gave us a time and only three showed up. I told them all the same needs we had and that permits needed to be pulled. Each one had a different way to hook up there product and one told me that NO permit was needed. This man lost the... more
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Bill
Emmaus, PA
REVIEWED
OCT.
26
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Generac 20kw
Tired of going without electric and finally the basement was destroyed by flooding ( no electric for sump pumps). Very expensive repairs, so I ordered Generac 20 Kw. I did a lot of research, it was the best value. Installation was expensive, $2100 for the electricians and $350 to the gas company. Delivery was smooth and so far so good. I can't wait for the next outage. I am going to turn on every light in the house and let the neighbors eat there hearts out. I would recommend this unit, Very... more
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Terry
Fairfax, VA
Purchased from Electric Generators Direct
Purchased 9/30/11
REVIEWED
OCT.
23
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
The Surest Way To Prevent A Power Outage
After experiencing a 24 hour power outage last winter, my wife finally agreed to the purchase and installation of a whole house emergency generator system. I had been advocating for years, and had a portable 7000w standby generator that never worked when we needed it. The tipping point came with a large snowstorm that prevented travel to her office and loss of power at the same time. She had no computer access!

We have natural gas for all utilities but most(other than range) won't work... more
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Terry
Cyril, OK
Purchased from Electric Generators Direct
Purchased 9/25/11
REVIEWED
OCT.
17
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Up And Operational!!
I ordered my 20Kw Generac online and got the battery too. Saved enough to pay for the battery by sending a check and waiting an extra few days.

My son in law (an electrician, Lucky me!) and I installed the generator in approximately 5 hours. Please note I poured a concrete pad a few days earlier about 65 feet from the transfer box. I wanted the generator nearer my LP tank. All went great, got the password to start the unit via the website and all checked out fine.

Just waiting for... more
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David
Hughes Springs, TX
Purchased from Electric Generators Direct
Purchased 1/3/11
REVIEWED
OCT.
14
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
No Disappointments!
I bought my Generac on line nine months ago. No problems with the order or the shipping. Everything was in the box, and everything was in good shape and on time.

A licensed electrician installed the generator. I consider myself a knowledgeable and capable DIY'er and I quickly realized that this has too many ways to go wrong. Hire somebody reputable and licensed so you can blame them if it blows up.
Everything works exactly as advertised and claimed. My LP contractor initially installed... more
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Carl
Merrill, WI
Purchased from Electric Generators Direct
Purchased 1/31/11
REVIEWED
OCT.
03
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
5875 To The Rescue
We are enjoying the 5875 this summer as we have had several short outages that did not allow the 5875 to start but it is a very good feeling to have it at the ready. We did have one occasion in which the 5875 did start when it was raining very hard and fast. We have two sump pumps that MUST run when we get large amounts of rain in a short time. We heard it start up and all lights came back on and the sump pumps came back to life. That's a good feeling!
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Jason
Gretna, LA
REVIEWED
SEP.
28
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Tropical Storm Lee
I ordered my generator online from ElectricGeneratorsDirect, and was very happy with the speed at which it was shipped. I was even happier when I decided in midstream to pick my generator up from the local warehouse instead of waiting for delivery. One call to customer service and the generator was released to me and off I went waiting for my electrician to begin his install.

I poured my slab, and purchased the appropriate wire ahead of time, and only had to pay my electrician for permits... more
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Ellis
Ethelsville, AL
Purchased from Electric Generators Direct
Purchased 8/31/11
REVIEWED
SEP.
23
2011
4 out of 54 out of 54 out of 54 out of 54 out of 5
Workmanship And Installation
I was pleased with the generator overall, but there was a couple of things that could have been better. When we
first tested the operation the 240 side was only putting out 120. The manufacturer had poorly installed the wiring from the generator to the Main circuit panel. Also not enough information on the LP installation(Pipe size and regulators)
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Robert
Tyler, TX
REVIEWED
SEP.
20
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
A Fine Piece Of Machinery
Ordered the 5875 Gen. on a Friday night, it was delivered on the following Wednesday. Truck driver was very nice about placing the gen in my shop. He and I both looked for any damage we could see to the box, however it was placed up against the wall, and I was unable to see a hole that was clearly made by a fork lift. It was several days before I was able to pour the pad, and move the gen. I had a friend that has a fork lift come by, and we pulled the box off of the gen.

It was then that I... more
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Gary
Cullman, AL
Purchased from Electric Generators Direct
Purchased 7/26/10
REVIEWED
SEP.
03
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Best Insurance Policy Money Can Buy
Purchased generator in July 2010 but did not get it installed until December 2010, with the purchase, shipment and delivery being seamless. Had local professional contractor do the Natural Gas and electrical hookups and waited for first power outage, little did we know that April 27, 2011 would turn out to be a historic day of tornado out breaks in the state of Alabama.

Cullman was the first major city hit that day and lost all power at 3:00 pm. with the generator starting up as... more
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John
Newport, NC
Purchased from Electric Generators Direct
Purchased 8/2/11
REVIEWED
AUG.
23
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Hurricanes
I live on the coast of NC. Subject to the occasional hurricane(Irene on the way). Power is frequently out. I've been contemplating a standby generator for years and finally did it. Ordering from EGD was simple with good help. Delivery was smooth with the help of my neighbor and his fork lift.

My electrical contractor co. was well versed in the generator and had been to "Generac School". they set it up and wired in the smart switch and did a test run after the gas man connected the... more
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Jim
Rough and Ready, CA
Purchased from Electric Generators Direct
Purchased 3/16/11
REVIEWED
AUG.
14
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
The Good Life Uninterrupted
We live in the Sierra Nevada foothills in Northern California in the old mining community of Rough and Ready. During the winter the power situation can be rough.......we experienced seven power outages last winter. The longest was three days. We have had outages lasting as long as seven days. This is usually weather related with trees falling on power lines, wild fires or errant drivers saying hello to power poles.

I anticipated these conditions almost twenty years ago when we moved... more
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John
Valparaiso, FL
Purchased from Electric Generators Direct
Purchased 6/21/11
REVIEWED
AUG.
08
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Tryin To Reason With Hurricane Season
I ordered the Generac 20KW primarily because of Generacs reputation. I needed a whole house generator because my Mother-In-Law lives with my wife and I and needs an oxygen generator 24/7. I also wanted to make sure we had air conditioning for her in the event of a long term power loss.

The semi driver was as good as you get. I have to wear a neck brace and cannot lift anything over 20 pounds.(yeah we're all falling apart around here)!He took the generator within 3 feet of the slab it sits... more
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Eric
Short Hills, NJ
REVIEWED
JUL.
21
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Expectations Exceeded With My 20kw Generac Unit.
The unit arrived on-time, and the shipping experience was excellent. I had my new-born daughter in my hands, and the shipper placed the unit conveniently in my driveway. Since my hands were full, he removed the box and helped inspect the unit. It was delivered in perfect condition.

I pulled all of the permits myself from my town (electrical, plumbing, and construction), and hired my outstanding plumber and electrician to do the job. I opted to have the 500 lbs. unit installed on a... more
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Tom
Norman, OK
REVIEWED
JUN.
21
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Wished We Had Years Ago!
6 years ago we built our custom home on the outskirts of Norman, OK, a town with a population of +100k. Little did we realize that our neighborhood would be the last to get power when things went down. Since living there we have been without power 4 times not including the occasional 10 minute outages, the longest being 8 days in 2009 during a blizzard. After the 8 day outage we decided to get the Generac 5875 system. It just happened that I ordered it online the same week that another... more
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John
Bham, AL
Purchased from Electric Generators Direct
Purchased 5/18/11
REVIEWED
JUN.
14
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
My Purchase From Generators Direct
For approx. 1 year I have been researching the possibility of purchasing a generator. During this time a friend of mine, who was an electrician, advised that a 5875 with the smart Circuit would power my residence. He then directed me to this site. The price was the best, and I made the call. The person I spoke with was helpful and answered all my questions. He further advised that the shipping company would contact me 24hrs prior to delivery.I also got an E-mail verifying the purchase and the... more
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Bob
Seabrook, TX
REVIEWED
JUN.
08
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Ready For The Next Hurricane!
Hurricane Ike came right over us and knocked out the power for over a week. After cleaning out 3 refrigerators full of spoiled food, I decided that we were getting a whole house generator.

EGD had a great price with free delivery and no tax ( what a deal! ). My generator arrived exactly when they scheduled it and the driver put it in the garage for me.

I had previously poured an 8" concrete slab and ran the gas and upgraded the meter when I put in my pool heater. The electric... more
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Donna
Bloomington, IN
Purchased from Electric Generators Direct
Purchased 5/12/11
REVIEWED
JUN.
02
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
We Love It
I will write a review for my hubby. I 'fought' him for years about getting a generator. Now I wish we had done it sooner. We have had the power go out three times in the first two weeks we had it.

No lost food. Life went on. We could do laundry. We could use the computer. We could watch TV. Oh, and yes, we had AC!! First time the power was out five hours - squirrel + transformer. Second and third times were from the storms - once for 29 hours and the other for 12 hrs.

So, I... more
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Jim
Mariposa, CA
Purchased from Electric Generators Direct
Purchased 4/19/11
REVIEWED
MAY.
15
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Fire Chief
We use this generator at our Ponderosa Basin Fire Station and I was so impressed with it I bought one for my home. Our best friends bought one at the same time and since then we sold our Fire Station Captain one as well.

We were without power for 6 days and then another 4 days this year alone. This Generator is AMAZING!!! So much so, that we are going to buy our daughter one for her horse farm in the state of Washington this fall, She is already getting ready for it.

Love this... more
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Roger
Bloomington, IN
Purchased from Electric Generators Direct
Purchased 3/17/11
REVIEWED
MAY.
07
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
A Squirrel Gave His Life Today
A squirrel gave his life today and we were able to really test our new generator! It was wonderful - we were able to continue what we were doing without interruption. We had a TV, a computer and a washing machine going plus overhead fans (didn't need the AC, but am confidant it would have come on).

It works great, BUT our electrician says it should have a back panel for easier access. (He dropped a screw that took 'forever' to retrieve!).

It is a little loud - Everyone nearby now knows... more
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Kirby
Chicago, IL
REVIEWED
APR.
27
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Proven Time & Time Again
My Generac 20kw guardian has proven itself over and over. Have had it for 4 years. Had tornado knock out power one week after installation. Started automatically in seconds and ran for three days straight during august. Ac worked and neighbors plugged in from either side of me.Sump pumps are critical in my neighborhood. Other power outages go virtually unnoticed because system is so seamless. No brainer. Worth every dollar.

Highly recommend this unit. I may upgrade to nexus switch.

It is... more
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Billy
Houston, TX
Purchased from Electric Generators Direct
Purchased 3/19/11
REVIEWED
APR.
15
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Don't Leave Home Without It!!
Decided this to be my spring project. We live in Houston and are subject to large hurricanes.
Ordered the 20KW 5875 with the Nexus Smart Switch. Wanted something to carry two AC units and the whole house in addition to the 20KW having an all aluminum enclosure, so no rust!!.

Did a lot of the install myself, i.e, digging of trench and slab work, scheduling gas meter upgrade, etc.

I love it's looks, all of the added features, noise level is low and the Smart Switch controls everything... more
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Robert
Vicksburg, MI
REVIEWED
APR.
11
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Waiting For My 1st Power Outage.
Ordered generator on a Monday and received it in 3 days.
Generator placed on concrete pad within 15 feet of LP line and electrical meter.

Electrical hook-up.....$898
Plumbing hook-up....... 50
Lp hook-up................150
Generac Start-up.......225

Generator ready! Bring on that power outage.
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Scott
Hilton, NY
Purchased from Electric Generators Direct
Purchased 3/7/11
REVIEWED
MAR.
28
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Good Company
I was looking for a new generator I have worked with Generac in the past where I work. So I went online found electric generators Direct after looking around found them to be at lest $1000 less than anybody near me. And let me tell you I looked around.

First I could find the generator but switch was am add on same price for generator but switch was $900. more. Well I can tell you you will be very happy with them. Delivery was fast and on time and no tax was great.

Thank You Generators... more
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Jeff Miller
Goffstown, NH
REVIEWED
FEB.
04
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Value...
I finally installed my generator earlier this week and I couldn't be happier. Delivery from EGD was great.

I was very happy with the build quality of this generator. We have not had an outage yet but when we do it is so reassuring knowing I won't have to do anything but sit in the dark for 20 seconds until the generator kicks in! It's great! I did a simulated outage and it literally is about 15 seconds from the time the utility power ceases and the generator starts. The generator runs for... more
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Dave
Camano Island, WA
REVIEWED
JAN.
27
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Generac 5875, Rtsd200a3 & Dlm Modules
Before you order up your transfer switch and generator, I would suggest doing load calculations before hand.

I am running all electric heat (3 dbl pole breakers), Well, Hot Water Tank, Range and Dryer for 240V loads. I got the transfer switch RTSD200A3 with my 20KW 5875.

It comes with (2) built in load sheds but they were designed for small load. It ended up I had to purchase (4) DLM modules to shed enough load to pass state electrical inspection.

It is a nice set up and seems to... more
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Eric
Washington, PA
REVIEWED
JAN.
24
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Service!
Electric generators direct made it very easy to buy this product. Very easy to install, but the control panel wasn't working.

After contacting and receiving a phone number from Generac, the repair was made quickly and its good to go!

So far I am very happy with the unit.
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Mountain Electrician
Ellijay, GA
REVIEWED
DEC.
13
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
River Home In The Mountains
As an electrical contractor, I was very impressed with information I received when I called about various models offered by your company and certain technical questions involved with installation.

The generator arrived as promised on the appropriate date by R&L Carriers who were very courteous and helpful. The generator itself was well packaged and without a scratch on it.

Hopefully, all will function well when it is installed. Also, the price was much better than from my previous more
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Mike
Elkins, WV
REVIEWED
NOV.
13
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
Easy Install For An Electrician
This generator was very easy to install, and it works great. I look forward to installing more.
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Eugene Spychalski
Ottawa Lake, MI
Purchased from Electric Generators Direct
Purchased 10/12/10
REVIEWED
NOV.
04
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
Happy Ending
The story is everything went as well as expected thanks for your great service . I could not be happier.
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Derek
Cave Springs, AR
REVIEWED
OCT.
31
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Service, Price, And Fast Delivery
We couldn't be happier with our purchase. It runs everything in our house that we would want to run.

The price and service and support from electric generators direct was excellent.
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Steve
Georgetown, IN
REVIEWED
OCT.
18
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
Ready For Whatever Mother Nature Throws At Us
Generator was shipped quickly and arrived quickly without any problems (no visible or non-visible damages).

Truck driver was very helpful getting it off the truck. To date, LP has been hooked up and electrician will be here next week.

Soon I will be ready for whatever mother nature throws at us
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David
Potomac, MD
REVIEWED
SEP.
27
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
Follow Up On Last Review
We lost power today at 7:30am. Seconds later my Generac went on perfectly.

So cool to have instant power. Power went back on 4 hours later and the generator shut off automatically.
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David
Potomac, MD
REVIEWED
SEP.
26
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
So Far So Good
Delivery was great. The delivery guy really tried to put it close to where it was going. I fired it up yesterday and it worked.

I have set it up to self-test once a week, during the week, in the late morning.

Bring on the power outages, I am ready! I'll let you know how it performs.
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Mike E
Bloomington, IN
REVIEWED
SEP.
20
2010
4 out of 54 out of 54 out of 54 out of 54 out of 5
Manual For 5937 Dlm Module
If you are looking for the manual for the 5937 DLM go to http:www.generac.com/Service/ManualSearch and search on 0059370.

(The Generac web interface seems to make it as difficult as possible to get their manuals.)
Mike, the Generator Expert
Product Expert
Mike,
Electric Generators Direct makes it as easy as possible! Just go to our web page for the DLM Module, click on the Specs tab, and look on the right hand side. The Owner's Manual is right there as a PDF file, in the Download Documents box.
more
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David
Alpine, CA
REVIEWED
SEP.
13
2010
4 out of 54 out of 54 out of 54 out of 54 out of 5
Should Last A Long Time
I am the installer. For the most part everything went well.

The space to wire into the generator is extremely tight.. For the 100 amp max of the generator, #2 wire is the minimum. I used a finer strand of wire than standard, and even it was a bit-h to get into place. Also the neutral lug on the generator was only large enough for at most a #6 wire, not the #2 required, and there was no room to install a larger lug.

The wiring diagram on the generator did not match the manual for... more
Mike, the Generator Expert
Product Expert
David,
Should you need technical support from Generac, their toll free number is (888) 436-3722.
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Mike
Kents Store, VA
REVIEWED
SEP.
10
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
Winter Peace Of Mind
Our new whole-house generator makes going into another winter much less stressful. We know if, that is, when the power fails, we will be covered.

We are on a farm with four horses and other animals that depend on us for basics, such as water and shelter. We know with our new Generac 20kw whole house (and barn) generator, we can now sleep better when we know an ice storm is imminent.

Electric Generators Direct had our new Generac delivered right to our front door just a few days... more
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Mike
Brooksville, FL
REVIEWED
AUG.
28
2010
3 out of 53 out of 53 out of 53 out of 53 out of 5
Won't Shut Off
I had my generator professionally installed this week. It runs well, however it will not shut down when the outside power source is turned back on.

The problem was diagnosed by the tech dept as being a bad main board in the generator. I find this a little unusual as I would have assumed that this unit would have been run/checked at the factory.
Mike, the Generator Expert
Product Expert
Mike,
The units are checked before they are packaged for shipping, however during shipping or warehousing sometimes delicate components can be affected. This unit has a generous 3 year Factory Warranty, so you shouldn't have any problems getting a replacement board at no cost to you.

If you have any questions for the folks at Generac, please contact them directly at (888) 436-3722; they'll be happy to help out.
more
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C. Leroy Herren
Porter, Tx, TX
Purchased from Electric Generators Direct
Purchased 7/17/10
REVIEWED
AUG.
07
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
Saved Money, Fast Delivery
Ordered generator and saved almost two thousand dollars off local bids I received.

Local Houston contractor (Upton Electric) advised me as to size and directed me to EGD for purchase.

The delivery was fast and the carrier unloaded the generator and placed it in my garage- everything was fine.

Upton supplied the pad and installed all equipment. They will come back for the start up when my new gas meter is installed. Unfortunately the local gas company is not as fast as we would like,... more
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James Neilsen
Columbia, SC
Purchased from Electric Generators Direct
Purchased 7/15/10
REVIEWED
AUG.
05
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Service
The customer service for the local utility (South Carolina Electric & Gas) has degraded yearly for the last 17 years.

When I first moved into my retirement home, they would respond in less than 30 minutes to remove downed trees from the power lines. 17 years later they now take days to respond.

Last year I lost power on an average of once a month. I lost everything in my freezer (all my garden vegetables, all my venison, all the beef I had packaged ---a very large freezer and... more
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Travel Alot
Southern, TX
REVIEWED
JUL.
29
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
Good So Far
I researched a lot of generators and decided to purchase the 5875 20KW air-cooled model with the Nexus smart controller/switch. The reason I settled on this decision was based on very competitive price, plus the smart switch allows this generator to handle the power needs of an entire large house.

You need to purchase a transfer switch for a standby generators, and for many generators this is a separate additional cost for this generator the switch is included.

Basically this... more
Mike, the Generator Expert
Product Expert
Travel,
Please check your local ordinance and building codes; some areas require that installation be done by licensed electricians & plumbers.
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Lewis Ramsey
Houston, TX
Purchased from Electric Generators Direct
Purchased 5/31/10
REVIEWED
JUL.
25
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
Another Houston Story
The last hurricane that hit Houston left us without power for almost two weeks. I did not think I could mentally or physically survive without power that long again.

My research quickly identified the 5875 as being the best value with the latest technology. I paid by check and had my generator shipped to the installer. That solved my liftgate problem and saved me cash. Thanks Electric Generator Direct.

My installation is incomplete at this time. I am waiting on the new wireless... more
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Glenn Phillips
Salvisa, KY
Purchased from Electric Generators Direct
Purchased 6/26/10
REVIEWED
JUL.
17
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
Seems Like A Really Great Investment...
I'm not much into writing reviews, but I'm very happy that I have this unit installed now and everything seems good to go. Here's my story... In 2003 and 2009 we had a couple of pretty devastating ice storms (by our definition anyway) and, of course, we went many days without power, save for our little portable DeWalt generator. (I've got to hand it to DeWalt - that little 5000 watt workhouse ran 24 hours a day for 7 days straight during the '03 storm, except for a brief rest while I changed... more
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Mike Yoakum
Houston, TX
Purchased from Electric Generators Direct
Purchased 6/6/10
REVIEWED
JUN.
29
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
Everything Comes Back On
We live in Houston Texas. My wife's an invalid, and we decided we are not leaving for hurricanes.

I bought this on a Sunday online, and it arrived on the next Friday. The guy who delivered was really nice. I had a furniture dolly and he helped me put it under the box and push it up the driveway. He also told me to place it around back get a couple of sheets of 1/2 inch plywood to roll it on. That worked really well.

I mixed Sackrete and poured a 4 inch deep slab (it was easy) and now it... more
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Steve Heide
Huntsville, TX
Purchased from Electric Generators Direct
Purchased 5/28/10
REVIEWED
JUN.
18
2010
3 out of 53 out of 53 out of 53 out of 53 out of 5
Delivery Planning
The generator arrived Thursday, my wife was home alone. The driver said he couldn't come up the driveway because of the size of his truck and he didn't have a dolly with him that worked very well so he couldn't dolly the generator up the drive either.

So basically the driver dropped the generator off at the end of the driveway next to the street where it still sits until my wife can have it moved unless it is stolen first.

I work in the offshore oil and gas industry so I will not be... more
Mike, the Generator Expert
Product Expert
Steve,
We understand your concerns, however, we plainly state on our web site "Free Freight- Ships via Semi-Truck; Arrives in 2-5 Business Days".

Other customers have either timed their order so the unit arrived when they would be available to deal with it, or contacted a moving company or U-Haul to have day laborers dolly the unit where they needed it.

There are 3 U-Haul locations in Huntsville: 936-291-0728, 936-730-1439, 936-291-8512. Other similar companies (Ryder, Penske) are available in your area as well.
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Michael Yoakum
Houston, TX
Purchased from Electric Generators Direct
Purchased 6/6/10
REVIEWED
JUN.
11
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
Arrived On Time
I ordered on Sunday and received in Houston Texas on Friday, 5 days later.

Arrived on time, no damage; and I will follow up as soon as it is wired in.
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