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The Generac Guardian™ 11kw standby generator system (200a service disconnect + ac shedding) is available for purchase today.

Read Generac Guardian 6438 reviews before checking out.

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Generac Guardian™ 11kW Standby Generator System (200A Service Disconnect + AC Shedding)

(Based on expert analysis, manufacturer ratings and customer reviews)

4.9 out of 54.9 out of 54.9 out of 54.9 out of 54.9 out of 5
73 Reviews
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  • Features
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Airooled Standby Generators
11 kW
Rated Watts

Product Video Disclaimer: "PED is not responsible for any variances from the product in this video and the item you purchase. Please review all product specs prior to purchase."

Smart Circuit Standby Generator System
Restores power to your entire electrical panel automatically
Digital Power Management (DPM) protects against overload

Generac Smart Switch™ (RTSW200A3 - Included)
DPM technology allows for the smart control of 2 air conditioners
Service Rated ATS: Mounts between meter and main service panel
200-Amp Aluminum indoor/outdoor (NEMA 3R) cabinet

Evolution™ Digital Controller
Provides system status to compatible Generac wireless monitors

True Power® Electrical Technology - Provides less than 5% THD
Won't harm sensitive electronics & micro-chip based appliances

Automatic Voltage Regulator
Regulates output voltage to ±1% which prevents damaging spikes
Safe for sensitive electronics like computers and televisions

Generac OHVI Air-Cooled Engine
Full pressure lubrication system w/ 2 year oil change interval

Steel Enclosure w/ RhinoCoat™ Finish
Superior Weather Protection, Withstands up to 150 mph Winds
Lockable design & reduces sound pressure to a low 63 dB(A)

5-Year Limited Warranty & 24/7/365 Customer Care
  Model Number:6438
 Manufacturer:Generac Guardian
 Made in USA:Yes
 Brand:Generac OHVI
 HP/CC:530 cc
 Consumer Engine Warranty:5 Years
 Commercial Engine Warranty:5 Years
 Engine RPM:3600 RPM
 Low Oil Alert/Shutdown:Yes
Product Specs
 Voltage120/240 Single-Phase
 Frequency:60 Hertz
 Cooling SystemAir Cooled
 Fuel TypeLP/Natural Gas
 NG Power Capacity10,000 Watts
 LP Power Capacity11,000 Watts
 NG Consumption (50% Load)124 ft³/hr (BTU: 124,000 BTU/HR)
 NG Consumption (100% Load)195 ft³/hr (BTU: 195,000 BTU/HR)
 LP Consumption (50% Load)1.18 gallons/hr (BTU: 107,085 BTU/HR)
 LP Consumption (100% Load)1.92 gallons/hr (BTU: 174,240 BTU/HR)
 Rated Amps:46 Amps @ 240 Volts (Single Phase)
 Decibel Rating @ 7m:63 db(A)
 A/C Ton Rating3-Tons
 Transfer Switch:Automatic (Included)
 Transfer Switch Amperage:200-Amps
 Transfer Switch StyleService Disconnect
 ATS Service Disconnect:Yes
 ATS Poles:2 Poles
 ATS Load Shedding:Built-In
 Battery:Not Included (525 CCA)
 UL ListedYes
 Weight:407 Lbs. (184.62 kilograms)
 Dimensions:48"L x 25"W x 29"H
(121.92 x 63.50 x 73.66 cm)
 Consumer Warranty:5 Years
 Commercial Warranty:5 Years

*Ask Mike about the Generac Guardian 6438. Sorry, no repair questions:




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  18 Questions
Q: Can aluminum wire be used to feed the breaker on a Generac generator?
by Glenn from New Jersey on December 11, 2014

A: Thanks for your inquiry.

When wiring the generator it must be in accordance with local jurisdiction and codes. If ALUMINUM conductors are used, apply corrosion inhibitor to conductors.

by Mike, Product Expert
Q: Are there recommended installation distances from other items? I have an AC unit near where I would like to place the generator. Also, would it be okay to be under a porch? There is about 5' from the ground to the bottom of the porch.
by Matt from Pennsylvania on June 18, 2014

A: The minimum distances can be found in the installation guide we have available on the site on the product page under the specs tab in the download document section.....

Installation Guide

The unit needs at least 3 feet clearance on the sides of the unit for proper air flow and 3 feet from the front for proper maintenance. Also, the unit requires a minimum of 5 feet clearance from the top of the unit. These units cannot be installed under a porch. These units also require a minimum of 5 feet from any window, door or ventilation opening.

We recommend you consult with your local inspector or AHJ (Authority Having Jurisdiction) for your local code requirements as they can sometimes supersede the manufacturers recommendations.

by Mike, Product Expert
Q: hi jim my 10kw is leaking oil and i am not seeing any oil leakagees

by Mark Singh from New York on May 14, 2014

A: If you cannot locate the source of the oil leak your best bet is to contact your local servicing dealer.

Generac Service Center Locator
by Mike, Product Expert
Q: I'm interested in the Generac 14 kw standby generator and I want to power it with natural gas. All your other Generac standby generators show a wattage loss of about 2kW when powered with natural gas, but this one does not show a loss in the specs I have reviewed. Is this a misprint in the specs or is this a true output? If I power it with natural gas will it deliver 12 kW or 14 kW?
by Albert Leblanc from Michigan on May 06, 2014

A: This is not a misprint in the specification. The unit will produce 14kW when operating on Natural Gas and LP as tested at the factory.

Also noted on the manufacturers specification sheets is the following....

"Maximum wattage and current are subject to and limited by such factors as fuel BTU/megajoule content, ambient temperature, altitude, engine power and condition, etc. Maximum power decreases about 3.5 percent for each 1,000 feet (304.8 meters) above sea level; and also will decrease about 1 percent for each 6° C (10° F) above 16° C (60°F)."

Specification sheets can be found on the individual product pages under the Specs tab and within the download document section.

by Mike, Product Expert
Q: Is the housing for Generac Home Standby Generators (Model 6437) fireproof?

by Robert C. Vose III from Massachusetts on April 26, 2014

A: The following information can be found in the installation manual and the installation guide we have available on the product page under the specs tab in the download document section.....


The National Fire Protection Association has a standard for the installation and use of stationary combustion engines. That standard is NFPA 37, its requirements limit the spacing of an enclosed generator set from a structure or wall (Figure 1.10).

NFPA 37, Section 4.1.4, Engines Located Outdoors: Engines, and their weatherproof housings if provided, that are installed outdoors shall be located at least 5ft. (1.52m) from openings in walls and at least 5ft. (1.52m) from structures having combustible walls. A minimum separation shall not be required where either of the following conditions exist:

1. The adjacent wall of the structure has a fire resistance rating of at least 1 hour.
2. The weatherproof enclosure is constructed of noncombustible materials and it has been demonstrated that a fire within the enclosure will not ignite combustible materials outside the enclosure.
Annex A — Explanatory Material
A4.1.4 (2) Means of demonstrating compliance are by means of full scale fire test or by calculation procedures.

Because of the limited spaces that are frequently available for installation, it has become apparent that exception (2) would be beneficial for many residential and commercial installations. With that in mind, the manufacturer (Generac) contracted with an independent testing laboratory to run full scale fi retests to assure that the enclosure will not ignite combustible materials outside the enclosure.


The criteria was to determine the worst case fire scenario within the generator and to determine the ignitability of items outside the engine enclosure at various distances. The enclosure is constructed of NON-COMBUSTIBLE materials, and the results and conclusions from the independent testing lab indicated that any fire within the generator enclosure would not pose any ignition risk to nearby combustibles or structures, with or without fire service personnel response.


SwRI Website Link

BASED ON THIS TESTING AND THE REQUIREMENTS OF NFPA 37, SEC 4.1.4., THE GUIDELINES FOR INSTALLATION OF THE GENERATORS LISTED ARE CHANGED TO 18IN. (457mm) FROM THE BACK SIDE OF THE GENERATOR TO A STATIONALY WALL OR BUILDING. For adequate maintenance and airflow clearance, the area above the generator should be at least 5FT (1.52m) with a minimum of 3ft. (.91m) at the front and ends of the enclosure. This would include trees, shrubs and vegetation shorter than 12in. (305mm) in height. Vegetation taller than 12in. (305mm) in height must have a clearance of 60in. (1524mm). Vegetation not in compliance with these clearance parameters could obstruct air flow. In addition, exhaust fumes from the generator could inhibit plant growth. See Figure 3.1 and the installation drawing within the owner’s manual for details.

Generator exhaust contains DEADLY carbon monoxide gas. This dangerous gas can cause unconsciousness or death. Do not place the unit near windows, doors, fresh air intakes (furnaces, etc.) or any openings in the building or structure, including windows and doors of an attached garage.

by Mike, Product Expert
Q: Can the Generac model 6438, with 200 amp transfer switch, be used in a home that has 100 amp service?
by Nicky from Maine on April 22, 2014

A: Per code it is ok to have a larger transfer switch installed in a whole house application because the switch is a pass through device only while on utility power because you are still protected by your main breaker.

However, some inspectors do not allow this and require the exact amperage size in a whole house installation.

This type of switch is installed immediately after the electric meter before your main panel allowing the generator to power your main panel just like your utility service would. As long as the generator is large enough to handle the entire electrical load at start-up.

by Mike, Product Expert
Q: Regarding the Generac 7kW fueled by Nat Gas . Spec states fuel consumption is 85 ft3/hr for 1/2 load. My question is what is this equivalent to in CCF?

by Ed from Pennsylvania on February 06, 2014

A: Natural Gas is usually measured by volume in the United States and is stated in cubic feet. A cubic foot of gas is the amount of gas needed to fill a volume of one cubic foot under set conditions of pressure and temperature.

To measure larger amounts of natural gas, "CCF" (centum cubic-feet) is used to denote 100 cubic feet, and "MCF" (mil cubic-feet) is used to denote 1,000 cubic feet.

With that said, due to the small amount of consumption you wouldn't convert the current ft3/hr to CCF.

However, if you are trying to calculate the cost in relation to therms listed by your natural gas company the conversion is 1000 ft3/hr equals 10 therms.

by Mike, Product Expert
Q: Would winter time installations of automatic generators be good or bad?

by Ron Mills from Michigan on December 30, 2013

A: You can install a generator at any time. However, it would be based on if you are putting down a concrete base as it will not set in cold temperatures. If you are putting down crushed stone or pea gravel it should be no problem.

You can also go with a GenPad (Gen Manufacturer Specific) which is a preform concrete base, so no concrete curing time. These can be installed in any temperature.

Generac GenPads

by Mike, Product Expert
Q: What does AC shedding mean?

by Dan Unkefer from Michigan on December 29, 2013

A: The following How-To-Library article will help explain AC Shedding.....

by Mike, Product Expert
Q: I have a low pressure nat. gas line in my residence, what is the largest generator I will be able to run without doing major updates ?

by Chuck from Ohio on December 10, 2013

A: The Generac line of home standby systems can now operate on low pressure natural gas. Their low fuel pressure requirement is 3.5" to 5" of water column (1" of water column = 0.036 PSI).....0.123 PSI to 0.18 PSI. This would be for all sizes from 8kW up to 20kW.

Proper sizing of the generator is crucial to the success of any generator installation and requires a good working knowledge of electricity and its characteristics, as well as the varying requirements of the electrical equipment comprising the load.

A certified electrician needs to be consulted for proper sizing and installation of any generator.

When analyzing the electrical load, consult the manufacturer’s nameplate on each major appliance or piece of equipment to determine its starting requirements in terms of amps and voltage which can be calculated to watts using Ohms Law (Amps x Volts = Watts).

When choosing the generator output select a rating that is approximately 20 to 25% higher than the peak load (for example, if the load is about 8 kilowatts, select a 10 kW generator).

A higher rated generator will operate comfortably at approximately 80% of its full capacity and will provide a margin of flexibility if the load increases in the future.

Note: Applications such as commercial, all-electric homes, heat pump systems or geothermal systems require special installation procedures and a certified electrician must be contacted to evaluate and install these types of systems.

by Mike, Product Expert
Q: If I'm not around when my home standby generator is running, what type of protections systems do the Generac units have?
by Josh from New Jersey on November 13, 2013

A: The generator may have to run for long periods of time with no operator present to
monitor the engine/generator conditions. Therefore, the generator is equipped with a number of systems to automatically shut down the unit to protect it against potentially damaging conditions. Some of these systems are as follows:

• Low Oil Pressure Sensor
• High Temperature Sensor
• Overcrank Sensor
• Overspeed Sensor
• RPM Sensor
• Under-frequency Sensor
• Undervoltage Sensor
• Overvoltage Sensor
• Internal Failure Sensor
• Low Battery Voltage Alarm

The control panel contains a display which alerts the operator when a fault condition occurs. The above list is not all inclusive. For more information about alarms and control panel operation, see Section 3 (Operation) in the owner's manual.

by Mike, Product Expert
Q: What type of oil should I use in my Generac home standby generator?
by Jim from Illinois on November 11, 2013

A: The maintenance section in the Generac's home standby owner's manual lists that the oil type is based on temperature ranges specific in your area.....

SAE-30 above 32º F (0º C)
10W-30 between 40º and -10º F (4º and -23º C)
Synthetic 5W-30 for all temperature ranges

All new models come with SAE-30 oil in them and have been test run at the factory for 25 hours and no break-in is required. The first oil change would be at 2 years or 200 hours, whichever comes first.

by Mike, Product Expert
Q: I'm not sure if this falls into the repair area but, I'm concerned about the sound this generator produces. Is there a way to lower that? Is there sound proofing approved for use for the interior walls of this type of home standby? My neighbors bedroom window will be 20ft from where I plan to install the generator. I would prefer doing something inside the generator as apposed to some type of fencing or other exsternal methods.

by Mark Hernandez from New Jersey on October 23, 2013

A: The manufacturers make every effort to reduce the sound of their generators as best they can keeping within NFPA and UL requirements. There are currently no options or parts available to install inside home standby systems to reduce their db(A) levels.

Your only option is location or sound barriers installed around the unit while keeping within NFPA and manufacturers distance requirements for proper fire protection, air intake and exhaust output.

We recommend consulting with your local inspector or AHJ (Authority Having Jurisdiction) as to the specific local code requirements.

by Mike, Product Expert
Q: Is the smart Switch the actual Automatic Transfer Switch? Or are they different? The specs says that there is an automatic transfer switch included. Also, I would like to know if a bottom pad for the generator included?

by Joseph Pylilo from New York on October 21, 2013

A: The "smart switch" is the automatic transfer switch. The ATS has an internal load manager that will load shed up to 2 AC units preventing the overload of the generator at start-up.

The generator does come with a composite pad already attached to the bottom of the unit (generator base) but a permanent base is required and can be either concrete, crushed stone or pea gravel with a minimum thickness of 3 - 4 inches.

We do offer the GenPad which comes in both 3 inch and 4 inch is the link to review their info and pricing....

Generator Pads

by Mike, Product Expert
Q: I have a new 2013 Generac generator and I'm wondering what oil it came with? I would like to top it off properly after the installation.

by John from New Jersey on October 18, 2013

A: The Generac 2013 automatic standby generators are shipped with a SAE 30 non-synthetic oil. If you are located in an area that receives snow, it is recommended to perform an oil and filter change to switch to a synthetic 5W-30 oil to promote proper generator operation. The cold weather kit is also recommended.

The appropriate intervals for oil changes and other maintenance items will be located in the owner’s manual in the Maintenance Schedule.

Current production models do not require any break in, so if the Maintenance Schedule in the owner's manual indicates that oil changes only need to be done every 2 years or 200 hours, you could drain the existing oil and switch to synthetic 5W-30 right away.

by Mike, Product Expert
Q: What is the recommended time frame to change the break-in oil on my Generac 20kW generator?

by Karin Green from New Jersey on August 10, 2013

A: All of the new 2013 Generac Home Standby generators have been pre-run at the factory for 25 hours. So, no break-in period is required.

by Mike, Product Expert
Q: I just purchased a 11kW generator and would like to know the max distance that I can run 1/2 inch steel pipe to my generator?

by Spencer Aucoin from Louisiana on June 27, 2013

A: The fuel pipe requirements are:

Natural Gas:

1/2" - Cannot Use
3/4" - Max 20 Feet
1" - Max 85 Feet
1-1/4" - Max 370 Feet

Liquid Propane Vapor: (Note: Pipe sizes are using a second stage regulator)

1/2" - Cannot Use
3/4" - Max 70 Feet
1" - Max 255 Feet
1-1/4" - Max 1000 Feet

Natural Gas Pressure: 3.5 - 7 Inches Of Water Column
Liquid Propane Vapor: 10 - 12 Inches Of Water Column

***A properly sized gas pipe is critical to the proper operation of the generator. The generator inlet size has no bearing on the proper gas pipe size.***
by Mike, Product Expert
Q: What is the difference between the Generac model 6051 and their new model 6438 since they are about the same size?
by Jose from Illinois on May 28, 2013

A: Generac went ahead and improved on the design, warranty and ease of installation after listening to consumer reviews and technicians.

They bumped up the warranty an additional 2 years to give it a solid 5 year overall which is one of the highest rated on the market.

They improved on the generator controller by upgrading to a new technology and moved from their very good Nexus design to the new and improved Evolution controller. This new controller has a back-lit interface with LED's that shows the generator status at a glance.

The new Evolution controller includes maintenance reminders and logs, battery condition (no guessing) and over a half-dozen additional alarms the Nexus controller did not have. This thing rocks!

They upgraded the engine to include a no choke carburetor which helps with all weather starting. They changed the fuel selector for natural gas and LP to an easy knob that is easy to access and change fuel type with ease (No tools required).

For the installers they made several changes to help with installation costs and time, minimize errors and accommodate current and future electric code interpretations by re-engineered some of the wiring connections.

With the changes to the carb and engine they were able to change the low fuel pressure rating for Natural Gas down from 5" of Water Column to 3.5" of Water Column. This will help tremendously with low fuel pressure areas in the country so the meters do not need to be changed as often.

With all of these upgrades they have performed I believe Generac's newest model is one of the best out there and comes highly recommended.

by Mike, Product Expert
Generac Guardian 6438 Reviews & Ratings
Overall Rating
4.9 out of 54.9 out of 54.9 out of 54.9 out of 54.9 out of 5
Price (22)
Easy To Use (15)
Reliable (14)
Quiet (14)
I'd Buy It Again (12)
No Cons Whatsoever (8)
Bad Instructions (2)
Wrong Instructions (1)
Wiring Diagrams Could Be... (1)
Wiring Diagrams Could Be... (1)
96% of respondents would recommend this product to a friend
73 Reviews  Sort by 
Mike, the Generator Expert
Electric Generator Expert

Product Expert
Total Reviews
103 Reviews
Total Helpful Votes
8063 Helpful Votes
Electric Generators Direct Recommended

This new Generac 11kw new and improved, replacing the older 10kw model. This new model, 6438, comes with a 5 year warranty, which is a step up from the 3 year warranty on the previous model. Generac is so confident in the quality of their product they are stepping up their game.

The Evolution series digital controller allows for some really neat accessories. Wireless monitors are offered in 3 styles, basic status alerts, advanced wireless monitor or the mobile link system which allows you... more
Mike Recommends This Model
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Ricky P.
Flora, MS
Purchased from Electric Generators Direct
Purchased 8/21/15
Most Helpful Positive Review
5 out of 55 out of 55 out of 55 out of 55 out of 5
Generac 11 Kw
Purchased 11 kW Generac, hook up was a breeze for electrical. Really liked gas hookup, no extra regulator for LPG. It went through one exercise mode all okay. One week later, we lost power for 14 hours. The unit run perfect I was impressed
Pros: Price, Easy To Use, I'd Buy It Again, Features
Ricky Recommends This Generac Guardian Product
Manufacturer Response
Brand Rep
14 hours is a long time to go without power! We are glad that our product could be there for you when you needed it most. If you haven't done so already, please be sure to register your unit with Generac Nation to initiate your product's warranty. This process can be completed online via the following link: . Thank you for your positive review!
Was this review helpful?
Muriel G.
Hackettstown, NJ
Purchased from Electric Generators Direct
Purchased 7/17/15
Total Helpful Votes
28 Helpful Votes
Most Helpful Critical Review
2 out of 52 out of 52 out of 52 out of 52 out of 5
Generator Does Not Run
Register generator 3 weeks ago the generator ramp in 3 minutes started making a banging noise shut it down try to restore it it will not start call Generac headquarters numerous times no help at all not happy they gave me telephone numbers to a Generac dealers in my area two of them don't even service Generac I need this fixed or replaced
Manufacturer Response
Brand Rep
We are sorry to learn of the issues that you are currently experiencing with your automatic standby generator. Please know that we are unable to diagnose your unit's issues or provide warranty coverage over the phone. Considering this, we do recommend contacting an independent authorized service provider in your local area for any diagnostic or servicing work that may be required. Moreover, these trained professionals are able to provide any warranty coverage that may apply in accordance with the product's warranty policy. If the options that we have provided to you over the phone are unable to provide the services that you currently require, please know that additional servicing options can be located online via the following link: . If you have any additional comments, questions, or concerns, or if we can help you in any other way, please feel free to contact us directly at 888-GENERAC (436-3722). We do apologize for any frustration that may have stemmed from this unfortunate experience.
Was this review helpful?
Gilbert B.
Byron, NY
Purchased from Electric Generators Direct
Purchased 8/1/15
Total Helpful Votes
11 Helpful Votes
4 out of 54 out of 54 out of 54 out of 54 out of 5
Dead Out Of The Box
Purchased this unit on August 1st of 2015, completed installation this past weekend, followed instructions carefully, charged and connected battery, installed fuse, all indicator lamps are lit Auto/Manual/Off, external indicator lamps are all lit, the green, red and yellow are all lit indicating a fault.

No LCD shows up on the panel, appears the control panel on the generator is dead. Customer service says to call a certified Generac repair shop. Not a good start. I'm a trained... more
Pros: Price
Cons: Dead, Dead Control Panel
Mike, the Generator Expert
Product Expert
We're sorry to hear you've had a negative experience. Chances are, the customer service representatives there aren't authorized to give repair advice due to liability reasons. They prefer you take it in to their certified/authorized repair shop so they can have someone who's worked with these units take a look at it and determine if it can be repaired.

By bringing it to an authorized repair location, they will more than likely cover it under warranty. Try taking it there, and feel free to contact us should you need further assistance with this process.
Manufacturer Response
Brand Rep
We are sorry to learn of your experienced issues. Please know that our customer service representatives are not professionally trained to diagnose your unit's issues over the phone. Moreover, while we manufacture these products, we do not provide diagnostic or servicing work, as these tasks would need to be performed by an independent authorized service provider in your local area. These professionals have gone through in-depth training to not only determine the cause of a unit's issues, but to provide any warranty coverage that may apply as well. Considering this, we do recommend contacting the independent authorized service provider closest to you to ensure that your unit is serviced appropriately. To locate an independent authorized service provider locally, please use your postal code for searching purposes via the following link: . If you would like to learn more about the servicing process, please do not hesitate to contact us directly at 888-GENERAC (436-3722).
Was this review helpful?
Clark H.
Medical Lake, WA
Purchased from Electric Generators Direct
Purchased 11/29/15
5 out of 55 out of 55 out of 55 out of 55 out of 5
Generac Standby Generator
I needed standby power to operate my well pump, water heaters and furnace plus a few lights and plug ins. The 1100kw Generac is perfect for my needs and then some!
Clark Recommends This Generac Guardian Product
Manufacturer Response
Brand Rep
We are thrilled to learn of your positive experience with our product! Thank you for providing us with your review. If you haven't done so already, be sure to properly register your unit with Generac Nation. For your convenience, the registration process can be completed online via the following link: . If you have any questions about your product or the registration process, please do not hesitate to contact us directly at 888-GENERAC (436-3722). Again, we thank you for your thoughtful feedback!
Clark's Experience With Electric Generators Direct
Web Site


"Everything was superb!"
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Jeffery R.
Grayling, MI
Purchased from Electric Generators Direct
Purchased 11/10/15
5 out of 55 out of 55 out of 55 out of 55 out of 5
Electric Generators Direct Delivers
I am very happy with my purchase from Electric Generators Direct. They followed thru and kept me informed about ship date and delivery. Also took advantage of the pay by check option. Even thou it looked like the generator I bought was back ordered after I payed for it. They still shipped mine on time.
Jeffery Recommends This Generac Guardian Product
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Craig S.
Frederic, MI
Purchased from Electric Generators Direct
Purchased 11/2/15
5 out of 55 out of 55 out of 55 out of 55 out of 5
Generac 11kw
I'm very happy with this 11kw Generac Guardian. I could not pass up on this the price was right it runs everything that i need, and the free shipping right to my house was great. Plus no taxes.

Great deal, plus the electrician that you recommended, Steve Balyo Electric, did a great job and was very knowledgeable on how to wire up this generator. Yes i would recommend him to anyone.
Craig Recommends This Generac Guardian Product
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Kevin S.
Lenore, ID
Purchased from Electric Generators Direct
Purchased 1/31/14
Total Reviews
2 Reviews
5 out of 55 out of 55 out of 55 out of 55 out of 5
Still Running Great.
I am writing this review as a follow up to my review dated 1/3/15 because what you really need to know is how does it continue to perform?

After two years our 11kw propane fired generator continues to perform with no problems. About 6 months ago after the weekly startup and test run I noticed a green/yellow light. I checked the panel and found battery needed charging. I completed the charge the warning light has not appeared again.

We have outages several times each year due to high... more
Kevin Recommends This Generac Guardian Product
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Budd M.
Millersburg, OH
Purchased from Electric Generators Direct
Purchased 2/22/16
5 out of 55 out of 55 out of 55 out of 55 out of 5
i was happy with every thing shipping handling would do it again.
Budd Recommends This Generac Guardian Product
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Odell K.
Harrogate, TN
Purchased from Electric Generators Direct
Purchased 9/11/15
5 out of 55 out of 55 out of 55 out of 55 out of 5
Surprise Use
Local power company programmed 1 hour outage at 2:00 AM Sunday morning, (2) days after we had unit installed. Unit started up and run perfectly (wife had to wake me up to hear it) I turned on all the appliances we had planned to use the generator for and everything worked just fine. Unit is well made. It definitely will not disturb our nearest neighbor who is 150 away.
Odell Recommends This Generac Guardian Product
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Purchased from Electric Generators Direct
Purchased 10/17/15
5 out of 55 out of 55 out of 55 out of 55 out of 5
Expectations Met
Recieved the shippment quickly and efficiently - everything was there and box was not damaged.
Great trucking company -driver went out of his way to drop the shipment close to the house.

No visible damage on carton but unit appears to have twisted since the front pannel does not sit straight - every thing is level but can see where pannel rides higher in one corner. Not enough to impact product integrity - just as long as my wife does not see the lines do not matcg up - I am okay.
Rate... more
Robert Recommends This Generac Guardian Product
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Lee F.
China, ME
Purchased from Electric Generators Direct
Purchased 9/16/15
5 out of 55 out of 55 out of 55 out of 55 out of 5
Standby Generac 11k
Unit has been installed for 3 weeks - Running weekly as programmed - Waiting for next power outage to test - Unit arrived in good shape.
Lee Recommends This Generac Guardian Product
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Free Freight
  • Ships via Semi-Truck
  • Requires a loading dock or forklift
  • Free to Lower 48 States
We currently CANNOT ship this product to Alaska, Hawaii or any destination outside of the United States
Priority Shipment
  • Faster Delivery Times
  • Ships Same Business Day
  • Guaranteed In-Stock
  • $50 Service Charge
Lift Gate Services
  • Safely Lowers Products Off the Truck
  • Requires Special Hydraulic Lift
  • Free Lift Gate
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