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The Generac mobile link™ cellular remote monitoring system is available for purchase today.

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Generac Mobile Link™ Cellular Remote Monitoring System

(Based on expert analysis, manufacturer ratings and customer reviews)
3.6 out of 53.6 out of 53.6 out of 53.6 out of 53.6 out of 5
21 Reviews
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  • Features
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  • 3
    Q&A 
  • 21
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  • Articles
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*** New App For Smartphones & Tablets (Apple iOS® & Android™) ***
A Handheld Web Portal + Push Notifications For Status Changes

Generac Mobile Link™ Remote Monitoring System
Cellular remote monitoring system for standby generators
Allows you to check generator's status, even when you're away

Personalized Web Portal w/ Dealer locator & Local Weather Updates
Generator status/history, battery voltage & Hz during operation
Adjustable maintenance schedule/log & remotely set exercise time

Email & Text Notifications Plus Maintenance Reminders
Be alerted of a successful exercise, change in status & faults
Allows up to 4 different accounts to receive emails & texts

Added Features
Installs in less than 15 minutes & is extremely user friendly
With or without power, you'll always know what's going on

1st Year Of Monitoring Is Included With Purchase
Annual & monthly plans from as little as $8/month

Compatibility: (*Not For Use With The Adv Wireless Monitor, 5951)
2008+ Air-Cooled & 2010+ Liquid Cooled Standby Generators
Not Compatible w/ EcoGen or CorePower Systems

*Note Liquid Cooled Models Require Harness (6478) Not Included


Model
  Model Number:6463
 UPC:696471064636
 Manufacturer Name:Generac
 Frequency:60 Hertz
Overview
 Weight:1 Lbs. (0.45 kilograms)
 Warranty:1 Year


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  3 Questions
Q: Can mobile link work thru my PC?
by Sam Frangipane from Connecticut on October 05, 2013

A: Thank you for your interest in Electric Generators Direct!

The Generac 6463, mobile link monitoring system is designed to provide some peace of mind while you are away from home. Using your computer, tablet or smart phone, Mobile Link provides a personalized web portal where you can view your generator’s status, maintenance schedule, event history and much more. Get emails or text notifications the moment there is any change in your generator’s status.
by Mike, Product Expert
Q: Last question of the day, can this be used with the 5951 advanced wireless monitor installed and if so do I still need another 6478 cable?
by Joe Russo from New York on September 07, 2013

A: Unfortunately with these items you can only use one at a time. So, if you already have model 5951 you cannot use model 6463 Mobile Link.

by Mike, Product Expert
Q: Does mobile link allow you to start a generator remotely?
by Nicholas from Michigan on July 22, 2013

A: Mobile link is a monitoring system only. The only remote options is to run a 12 min maintenance cycle to test the system.

by Mike, Product Expert
Generac 6463 Reviews & Ratings
Write Review
Overall Rating
Features
4/5
Quality
4/5
Performance
4/5
Value
3/5
Overall
3.6 out of 53.6 out of 53.6 out of 53.6 out of 53.6 out of 5
Pros
Unfortunately Up To This... (1)
Doesn't Connect With Wir... (1)
I'd Buy It Again (9)
Easy To Use (8)
Features (5)
Cons
Can't Get It To Hook Up ... (1)
Worthless (1)
Unreliable (5)
Bad Instructions (4)
Durability (1)
70% of respondents would recommend this product to a friend
21 Reviews  Sort by 
 
Robert S.
Hinkley, OH
Purchased from Electric Generators Direct
Purchased 8/28/13
Total Reviews
2 Reviews
Total Helpful Votes
21 Helpful Votes
Most Helpful Positive Review
REVIEWED
SEP.
19
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Haven't Installed It
Even though the first year is free, subsequent years will cost too much for the feature. Not sure, I will install it. Decide for yourself.
Pros: Features, High Quality
Robert Recommends This Generac Product
Mike, the Generator Expert
Product Expert
Robert,
Each new device comes with a one year cellular subscription. After that, subscription options vary from $12.50/month to $99/year annual plans. Plans automatically renew using the same payment method and plan selection for your convenience. Additional subscription time can be added at any time without penalty, though cancellation of prepaid plans may carry an early termination fee. Keep in mind that standard messaging/data rates from your mobile phone provider would apply if you opt to receive text/email notifications on your mobile phone.
more
Was this review helpful?
100
Tom K.
Randolph, NJ
Purchased from Electric Generators Direct
Purchased 10/21/13
Total Reviews
2 Reviews
Most Helpful Critical Review
REVIEWED
JAN.
15
2014
1 out of 51 out of 51 out of 51 out of 51 out of 5
Save Your $$ Or Opt For The Battery As A Bonus
You can't register the Mobile Link w/o a credit card for the second year. There is no point in buying something or giving out your Credit Card Number for a system and product that is dysfunctional.
Pros: Price
Cons: Unreliable, Bad Instructions, Difficult To Use, Worthless
Tom Does Not Recommend This Product
Tom Would Recommend Electric Generators Direct To A Friend
Web Site
5/5

Service
5/5

Shipping
5/5
"The transaction went smoothly and the generator works like a Swiss watch."
 more
Was this review helpful?
40
Loren Heimbach
Bradford, PA
Purchased from Electric Generators Direct
Purchased 7/21/14
Total Reviews
2 Reviews
REVIEWED
SEP.
03
2014
4 out of 54 out of 54 out of 54 out of 54 out of 5
Mobile Link Remote Monitor
I could not use the remote monitor that was shipped with the Generac Generator because my phone is not capable--- I would be glad to trade the remote monitor for a cold weather kit-- any takers??
Loren Recommends This Generac Product
Was this review helpful?
00
Randy
Iron River, MI
Purchased from Electric Generators Direct
Purchased 4/25/13
Total Reviews
8 Reviews
Total Helpful Votes
69 Helpful Votes
REVIEWED
JAN.
20
2014
2 out of 52 out of 52 out of 52 out of 52 out of 5
Update To Nov 2013 Post
Purchased in May of '13, unit was hit and miss for 6 months and finally quit altogether in Nov. Generac replace the unit and this one seems to be functioning as advertised. But, it's only been 2 months of trouble free and reliable reporting. So we'll see how it goes.

Update - 11/14/2013
Got the new unit to replace the one the failed completely. Installed and did the activation. No top light on the unit which indicates enrollment, bottom and middle light are lit. Generac says,... more
Pros: Easy To Use, Features
Cons: Unreliable
Randy Does Not Recommend This Product
Was this review helpful?
30
Bryan J.
Tomball, TX
Purchased from Electric Generators Direct
Purchased 8/7/13
Total Reviews
2 Reviews
REVIEWED
SEP.
24
2013
4 out of 54 out of 54 out of 54 out of 54 out of 5
Nice Gadget
Came with the generator. Handy information. Let's you know when the unit runs and could be helpful troubleshooting down the road if problems occur. Should be very helpful for maintenance reminders.

Instructions had photos of older generator control panel. Had to call Generac to find out where to plug the connector from the remote into the generator control panel was located. Turns out they put a sticker over the port. Peeled off the sticker and plugged it in. Works great and easy to... more
Pros: I'd Buy It Again, Easy To Use, Price
Cons: Bad Instructions
Bryan Recommends This Generac Product
Was this review helpful?
30
Edward S.
Schwenksville, PA
Purchased from Electric Generators Direct
Purchased 12/14/13
Total Reviews
2 Reviews
REVIEWED
JAN.
11
2014
1 out of 51 out of 51 out of 51 out of 51 out of 5
Hot Happy
Hooked up to unit easy, but web site does not work, so it is no good to me!
Cons: Can't Get It To Hook Up O
Edward Does Not Recommend This Product
Mike, the Generator Expert
Product Expert
Edward,
Sorry to hear that you're having issues with their website. We're not aware of any issues regarding problems with the website. Here's is the link StandbyStatus.com

If the website is still not working for you here is their contact information.

855-GEN-VIEW (855-436-8439)
Hours: 7:00 am - 7:00 pm Mon-Fri (CST) and 8:00 am - 12:00 noon Saturday (CST)
more
Edward Would Recommend Electric Generators Direct To A Friend
Web Site
5/5

Service
5/5

Shipping
5/5
"I would recommend electric generators direct, but not the generac mobile link."
 more
Was this review helpful?
20
Gerald H.
Hamburg, NY
Purchased from Electric Generators Direct
Purchased 10/22/13
Total Reviews
2 Reviews
REVIEWED
NOV.
16
2013
2 out of 52 out of 52 out of 52 out of 52 out of 5
Low Value
The unit was installed on my Gemerac generator. When I went to register it on the web site I found that the first year is free after that a fee is charged. I do not think that knowing the status would be worth a yearly fee. I will not subscribe for monitoring once the free year has expired.
Gerald Does Not Recommend This Product
Mike, the Generator Expert
Product Expert
Gerald,
We clearly state on the product's page that their is a monthly fee after the first year.

1st Year Of Monitoring Is Included With Purchase
•Annual & monthly plans from as little as $8/month
more
Was this review helpful?
20
Robert B.
Constantine, MI
Purchased from Electric Generators Direct
Purchased 9/4/13
REVIEWED
NOV.
06
2013
2 out of 52 out of 52 out of 52 out of 52 out of 5
Not As Advertised
After spending the extra money to add this to my home generator system I was disappointed to find that the unit failed to connect to the web for communication with my computer. As expensive as this unit was, I expected it to connect with the web and communicate with my comuter seemlessly. This did not happen. Shortly after connecting it, I received a notice that the connection was disabled. I am not satisfied with the performance of this expensive add on.
Pros: Doesn't Connect With Wireless Network
Cons: Unreliable
Robert Does Not Recommend This Product
Mike, the Generator Expert
Product Expert
Robert,
If you think it may be defective, I would suggest contacting Generac directly for warranty service. They can be reached directly @ (888) 436-3722 x5381
more
Was this review helpful?
20
Michael M.
Oakdale, NY
Purchased from Electric Generators Direct
Purchased 8/20/13
REVIEWED
OCT.
01
2013
2 out of 52 out of 52 out of 52 out of 52 out of 5
Not Working
Installed and could not receive a signal.had power and double checked the Install.when I called they said sometimed they just don't work and that they would be sending another unit to swap out.It has been almost two weeks and still waiting.glad I did not pay the 279.00 for it.or whatever it cost.The geny is great and all hooked up, but not too impressed with this mobile link unit.
Cons: Unreliable
Michael Recommends This Generac Product
Was this review helpful?
42
Joe M.
Shreveport, LA
Purchased from Electric Generators Direct
Purchased 2/24/14
Total Reviews
2 Reviews
REVIEWED
APR.
08
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Contractor
I liked how easy it was to install and connect.
Pros: I'd Buy It Again, Easy To Use, Fast, Reliable
Joe Recommends This Generac Product
Was this review helpful?
10
Sharon S.
Imperial, PA
Purchased from Electric Generators Direct
Purchased 3/10/14
Total Reviews
2 Reviews
REVIEWED
APR.
22
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Convenient
I really didn't think this item was necessary or that I would use it much but have changed my mind. It is great that a message is sent to my computer/phone that it tests ok weekly and if there is a problem it will let me know. It also will remind me when necessary maintenance is required. Definitely it brings convenience into the picture.
Pros: Easy To Use, Features, High Quality, Exceeded Expectations
Sharon Recommends This Generac Product
Was this review helpful?
00
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