Generac XG8000E - 8000 Watt Electric Start Portable Generator

Jim Baugher,
Product Expert
Electric Generators Direct

My XG8000E looked a little big when I received it, but that might be due to most of my friends and neighbors having smaller generators then 8000 watts. I get it out of the box very nice, looks well made, no damage. The darn thing wont start. I look it over, everything looks fine. Gas is fresh. I don't want to bring it to repair for it to sit until they get to it. I check fuel line looks good no kinks, check spark plug no fuel smell, gas isn't getting to the plug. Spray some starter fluid in the carburetor started right up and ran fine. Runs quieter then you would think for a generator this size. Haven't had to use it for back up power yet, and now that I have a generator I probably will never lose power ever again.

My XG8000E looked a little big when I received it, but that might be due to most of my friends and neighbors having smaller generators then 8000 watts. I get it out of the box very nice, looks well made, no damage. The darn thing wont start. I look it over, everything looks fine. Gas is fresh. I don't want to bring it to repair for it to sit until they get to it. I check fuel line looks good no kinks, check spark plug no fuel smell, gas isn't getting to the plug. Spray some starter fluid in the carburetor started right up and ran fine. Runs quieter then you would think for a generator this siz... more

Ordering and delivery fine. R&L was very good. Unit fired right up and engine purred away but low voltage on output. Would not run anything other than some light bulbs and probably nearly destroyed a few motorized appliances. If you scroll down you will see this issue is not a new one. Electrician and Generac service dealer both mentioned (without any prodding) they believe production is so swift there is no quality control. So, received this on a Thursday and had the pleasure of taking time out to drive it to a Generac shop on Saturday. Besides low output, had a lacerated wire which was cosmetic and the sticky handle button issue. For the handle, a quick shot of silicone spray fixed it so almost not worth mentioning on my unit anyway.

Fit and finish of this Generac unit is very nice but i believe no way this thing was visually or mechanically tested or QAd before it got to me. It was most certainly new in box and not a return or anything funny. I hope it works out but for now I am not selling my trusty Honda 5500 as not sure I can rely on this thing. Kind of kicking myself I didn't get the Briggs 8000 and save $200. I hung on for heavy duty and made in USA and this is what I got. Very disappointing.

Regardless of brand you are considering, I would say check to confirm there is an adequate service/dealer network close to your home because chances are you may be paying them a visit.

Ordering and delivery fine. R&L was very good. Unit fired right up and engine purred away but low voltage on output. Would not run anything other than some light bulbs and probably nearly destroyed a few motorized appliances. If you scroll down you will see this issue is not a new one. Electrician and Generac service dealer both mentioned (without any prodding) they believe production is so swift there is no quality control. So, received this on a Thursday and had the pleasure of taking time out to drive it to a Generac shop on Saturday. Besides low output, had a lacerated wire ... more

Well here you go.....Gen Direct and R&L shipping were great. 2 stars for them.

The unit arrived in good shape... assembled the handle and the button that holds it in place was stuck in so it would not lock. Call Generac and after waiting for 25 minutes they said they would ship a new handle assembly. It arrived 10 days later after two more calls with people that did not know what they were doing. It sounded like a recurring problem. Tried to start the unit NO SPARK took the side panel off to check the plug. When I reinstalled the plug I noticed the wire did not snap on the plug. I crimped the connector and solved the problem. IT STARTED! After it warmed up I connected a leaf blower to test the load. The blower EXPLODED. I am not sure this was the problem, but at 3700 RPM it was putting out only110 volts. Generac gave me four contacts for service centers in my area. When I called them they said they dropped Generac for service. Now I have to find a service center further away and load the thing up in my car and take it to them.

They are turning these out so fast there is is a quality control problem at the factory. I purchased this model because it was made in the USA I think I would have been better off getting one from China.

Well here you go.....Gen Direct and R&L shipping were great. 2 stars for them.

The unit arrived in good shape... assembled the handle and the button that holds it in place was stuck in so it would not lock. Call Generac and after waiting for 25 minutes they said they would ship a new handle assembly. It arrived 10 days later after two more calls with people that did not know what they were doing. It sounded like a recurring problem. Tried to start the unit NO SPARK took the side panel off to check the plug. When I reinstalled the plug I noticed the wire did not snap on the plug. I ... more

This is, without a doubt, the best generator on the market. I pride myself on buying items made in the U.S.A., and am not disappointed. Once you receive this generator, you will notice the quality and attention to detail.The manufacturer provides everything needed for your first service required for warranty. Unlike some of the negative reviews, my generator was on backorder and the battery was fully charged on arrival. Plan on putting at least two gallons of fuel in the tank for the unit to start immediately.

Electric generators direct was a pleasure to deal with, delivering the generator before the initial backorder date. I will buy from them again.
Note- this generator looks real nice, I find myself walking out into the garage just to look at it :) !

This is, without a doubt, the best generator on the market. I pride myself on buying items made in the U.S.A., and am not disappointed. Once you receive this generator, you will notice the quality and attention to detail.The manufacturer provides everything needed for your first service required for warranty. Unlike some of the negative reviews, my generator was on backorder and the battery was fully charged on arrival. Plan on putting at least two gallons of fuel in the tank for the unit to start immediately.

Electric generators direct was a pleasure to deal with, delivering the genera... more

I have only used my generator for a short test to see how well it would supply power to my home thru the use of a transfer switch. It performed very well and had more than adequate power to carry the load for the 6 circuits it was connected to. It was very easy to start and was relatively quiet for a generator of its size. It is heavy and somewhat hard to move even though it is on wheels but it is worth the trouble when you need reliable emergency power in a power outage.

I would advise others to keep it as close as possible to your connecting source to eliminate this problem, otherwise it seems to be an outstanding generator. I also think the cost is a very good value considering that smaller, less efficient generators cost almost as much as my 8000 watt model. I would recommend this unit to anyone looking for an emergency generator for power outages. If you use stabilizer in your fuel you should be able to keep it ready for long periods of time without excessive maintenance. Also, the delivery and assistance of electric generators direct was very good. It was an enjoyable purchasing experience and the customer service dept. is very helpful in answering any questions you may have.

I have only used my generator for a short test to see how well it would supply power to my home thru the use of a transfer switch. It performed very well and had more than adequate power to carry the load for the 6 circuits it was connected to. It was very easy to start and was relatively quiet for a generator of its size. It is heavy and somewhat hard to move even though it is on wheels but it is worth the trouble when you need reliable emergency power in a power outage.

I would advise others to keep it as close as possible to your connecting source to eliminate this problem, otherwise it ... more

Assembly was as simple as it gets. 5-minutes. Filled Oil & gas. 3 minutes. ( Go slow on Oil fill because it's hard to tell w/o stopping and looking to see the level) Connected battery cable 1 minute. Followed instructions on starting and it was purring like a kitten in less than 10 minutes total.

Once the choke was in, the unit was actually quieter than I expected which is always nice. It looks & feels like a really nice heavy duty generator for a homeowner & part time DIYer. The front rubber feet will absorb lots of the vibration and the locking handle looks to be very sturdy for transport. It is a heavy unit which is great, AFTER you have it in place but the transport arm offer great leverage for rolling it around.

I ordered the unit a couple of weeks ago with a Backorder date of Feb 20. I got a call from the shipping company on the 18th that it would be at their distribution center on the 20th. The unit was in my driveway on Feb 21st at 10am. So, absolutely no complaints there. The driver from the shipping company was excellent as well.

Nothing to complain about with this order....... The electrician comes out Monday to install the manual transfer switch and power plug for it. The hope now is that I NEVER have to use it due to a power outage. :) If you're considering the unit and whether to buy from EGD..... don't waste anymore time, just buy it. Price, quality and speed is great.

Assembly was as simple as it gets. 5-minutes. Filled Oil & gas. 3 minutes. ( Go slow on Oil fill because it's hard to tell w/o stopping and looking to see the level) Connected battery cable 1 minute. Followed instructions on starting and it was purring like a kitten in less than 10 minutes total.

Once the choke was in, the unit was actually quieter than I expected which is always nice. It looks & feels like a really nice heavy duty generator for a homeowner & part time DIYer. The front rubber feet will absorb lots of the vibration and the locking handle looks to be very sturdy f... more

I decided to purchase this generator to replace my old 7KW Coleman Powermate generator after we lost power for 8 days due to super storm Sandy. I did a lot of research online and the big box stores and decided this was the generator I wanted. EGD customer service was very professional, answered my questions and helped me decide which generator would meet our needs.

The XG8000E was on backorder and I was a bit worried when the estimated delivery date was pushed back a week. Well, to my surprise the generator shipped and was delivered 5 days sooner than promised. My only complaint about the delivery was that the trucking company delivered it a day before the date we discussed without advance notice. Otherwise no problems.

Like others have said the generator was easy to set up within 30 mins. The first time we ran it, it did pulsate for about 2mins, then the idling evened out. I was surpised that this generator is significantly quieter than the old coleman. It is easy to move with the wheels and handles and seems very sturdy. I know we bought the right generator when my neighbor who is a skilled craftsman (and very particualr) told us we bought a very good generator.

Excellent generator and excellent buying experience! I highly recommend this generator and EGD!

I decided to purchase this generator to replace my old 7KW Coleman Powermate generator after we lost power for 8 days due to super storm Sandy. I did a lot of research online and the big box stores and decided this was the generator I wanted. EGD customer service was very professional, answered my questions and helped me decide which generator would meet our needs.

The XG8000E was on backorder and I was a bit worried when the estimated delivery date was pushed back a week. Well, to my surprise the generator shipped and was delivered 5 days sooner than promised. My only complaint about th... more

I was in the market for a generator but like most Americans I didn't buy one. Then hurricane sandy came and was without power for four days...that's four days to long with two little kids.

I began to shop around then came across generators direct and looked no further. Every step from my purchase to delivery was nothing but a pleasure. The salesman was professional and gave me honest advice, which is lost in today's world.

I highly recommend them. The generator I purchased is a Generac xg-8000E along with a 10 circuit reliance transfer switch. Now my kids want to have a blackout. Shop around and you will see its not only the money you will save. But you will have a piece of mind knowing you have made a sound investment.

I was in the market for a generator but like most Americans I didn't buy one. Then hurricane sandy came and was without power for four days...that's four days to long with two little kids.

I began to shop around then came across generators direct and looked no further. Every step from my purchase to delivery was nothing but a pleasure. The salesman was professional and gave me honest advice, which is lost in today's world.

I highly recommend them. The generator I purchased is a Generac xg-8000E along with a 10 circuit reliance transfer switch. Now my kids want to have a blackout. Shop ... more

Fortunately I purchased this well before Sandy hit us here in NJ. I bought it as a backup to my Coleman 7KW generator, which I ended up lending out to my neighbors and friends.

The machine ran for 32 hours before we regained power.

I ran this generator non stop in 8 to 12 hour shifts during the day for the first two days to break it in and see what the fuel consumption was. The rest of the hours are intermittent as I only ran this unit when we wanted to shower, we have well water, or run things in multiple rooms. We also used our electric dryer, but that locks it up good and it guzzles gas under this kind of load. Just did this to put it through its paces. The rest of the time we hung the laundry out.
There is nothing that requires this kind of power during the night so I turn it off and run my Honda 2KW to keep the fridge and freezer cold. More specifically, we run the living room 55" LCD TV and some lights and the fridge on the 2KW machine and only run the 8KW when running the well pump for showers, the washing machine, coffee pot, hot water boiler for domestic hot water. You can not run the whole house and use the well water with this generator. IE: Microwave, fridge and well pump = NO. TV's, a bunch of lights, coffee pot, washer and well pump = NO. Washer, well pump, some lights and a tv = Yes. The well pump, coffee pot, micro are very high demand appliances.

PRO'S = Electric start, hour meter, pull start backup, easy oil change, easy to move with the fold down handles, lighted panel, power usage bar, plenty of power.

Cons = A bit loud but its not horrible, the supplied charger for the battery sucks as you can't leave it attached, plus it would not keep the battery charged, (I made up one using a motorcycle trickle charger), battery removal is difficult (this is why i rated this a 4, based on this aspect I should give it a "0" but the rest of the machine is good.)

Overall a good machine

Fortunately I purchased this well before Sandy hit us here in NJ. I bought it as a backup to my Coleman 7KW generator, which I ended up lending out to my neighbors and friends.

The machine ran for 32 hours before we regained power.

I ran this generator non stop in 8 to 12 hour shifts during the day for the first two days to break it in and see what the fuel consumption was. The rest of the hours are intermittent as I only ran this unit when we wanted to shower, we have well water, or run things in multiple rooms. We also used our electric dryer, but that locks it up good and it guzzles ... more

The generator arrived one day after Hurricane Sandy. Luckily, I had not sold my old smaller generator as it was operating. The delivery guy brought the generator right into garage on plate jack. After assembly, the generator ran great, but had no 110 electricity and 220 was 65 volts on one leg and 160 on other.

After discussing this with EGD and Generac it was off to an authorized repair center. A week or so later the generator was fixed. They stated it was a generator RPM problem. Generator is great now. No voltage changes like with my older smaller generator when well turns on.

Take home messages:

Generac should develop a system to test the generator so that this does not happen (I have seen others with same problem on line). This models wheels are really wimpy. Plastic hubs are junk. Mine are broken already just from loading unloading for service. Generator does not charge battery when running. You must charge monthly for a few hours with enclosed charger. Would not take much to have small alternator. Order early and plan ahead to avoid disappointment!

The generator arrived one day after Hurricane Sandy. Luckily, I had not sold my old smaller generator as it was operating. The delivery guy brought the generator right into garage on plate jack. After assembly, the generator ran great, but had no 110 electricity and 220 was 65 volts on one leg and 160 on other.

After discussing this with EGD and Generac it was off to an authorized repair center. A week or so later the generator was fixed. They stated it was a generator RPM problem. Generator is great now. No voltage changes like with my older smaller generator when well turns on. ... more

I have had five of these 5747 portable generators. They all have worked fine. I just out this one together yesterday and ran it.
The unit pulsated for about two minutes. I plugged in an electric heater to make the governor kick in and it leveled off and ran smooth.

I started it again today and it did the same thing. I plugged in the electric heater to make the governor kick in and it leveled off.
When idling it still has a small pulsating to it. These are good units. I might have to make a call.

EGD RESPONDS: Please contact the folks at Generac Tech Support, toll free, at (888) 436-3722 x5381. If they can't help they will be able to direct you to their closest Warranty Service facility.

I have had five of these 5747 portable generators. They all have worked fine. I just out this one together yesterday and ran it.
The unit pulsated for about two minutes. I plugged in an electric heater to make the governor kick in and it leveled off and ran smooth.

I started it again today and it did the same thing. I plugged in the electric heater to make the governor kick in and it leveled off.
When idling it still has a small pulsating to it. These are good units. I might have to make a call.

EGD RESPONDS: Please contact the folks at Generac Tech Support, toll free, at (888) 436-372... more

Here in Newtown, Connecticut we've lost power for more than 20 days over the last year. After Hurricane Sandy hit and left us without power for a week we decided to finally buy a generator!

Once it was delivered it took me about 15 minutes to add the oil, put the wheels and stand on, and the other miscellaneous assembly requirements. It's all assembled now we are ready for action!

I've started it a couple of times and it starts right up. I wouldn't care if we never used it because that means we haven't experienced a bad storm, but we certainly feel very prepared going into the winter months.

Thanks, Electric Generators Direct!

Here in Newtown, Connecticut we've lost power for more than 20 days over the last year. After Hurricane Sandy hit and left us without power for a week we decided to finally buy a generator!

Once it was delivered it took me about 15 minutes to add the oil, put the wheels and stand on, and the other miscellaneous assembly requirements. It's all assembled now we are ready for action!

I've started it a couple of times and it starts right up. I wouldn't care if we never used it because that means we haven't experienced a bad storm, but we certainly feel very prepared going into the wint... more

The generator just arrived last week and set-up was pretty easy. One thing the set-up instructions cheat sheet didn't call out was the fact that the battery for the electric start might need to be charged. I followed the instructions and the generator didn't start.

I spent an hour messing with it before I read this in the detailed manual. Once I charged the battery, the generator started right up. I let it run for about 30 minutes with no issues. I have not had a power outage yet, so the generator has not been used in its official capacity.

So far, so good and I will keep my fingers crossed.

The generator just arrived last week and set-up was pretty easy. One thing the set-up instructions cheat sheet didn't call out was the fact that the battery for the electric start might need to be charged. I followed the instructions and the generator didn't start.

I spent an hour messing with it before I read this in the detailed manual. Once I charged the battery, the generator started right up. I let it run for about 30 minutes with no issues. I have not had a power outage yet, so the generator has not been used in its official capacity.

So far, so good and I will keep my fing... more

I thought about buying a generator for a while but put if off. I finally ordered the Generac XG8000E on Oct 25 after researching models to meet my needs. My order was placed and shipped the same day, on Thursday before Sandy hit the East Coast.

The shipper called and was ready to deliver on Monday but could not due to high wind restrictions on large trucks that day. I drove to the shipper and picked up the unit since my power went out Monday.

Getting the generator ready to use was simple. It came with everything I needed except gas. All I had to do was slip on the two wheels, pour the oil provided in the engine, connect the red starter wire, put gas in the tank and press the start switch. The generator started with the first push of the switch and I was able to run extension cords to power critical items like the fridge, freezer, sump pump and a few lights. My next step is to install a transfer switch to get away from using extension cords and to get more circuits to the generator.

I'm glad I finally made the purchase and am very pleased with the Generac XG8000E and Electric Generators Direct. Features I like on this model include the pressure-lubed engine and brushless generator. Electric start is nice and the pull start is easy.

The only improvement I can think of would be a battery tender charger that can left plugged in. The supplied charger should not be left on continuosly; you need to set up a schedule to keep the battery charged, but not over-charged.

I'm very happy with the quick service from Electric Generators Direct and the time spent with me on the phone to answer my questions and help make my decision before the purchase.

I recommend Electric Generators Direct and the Generac XG8000E.

I thought about buying a generator for a while but put if off. I finally ordered the Generac XG8000E on Oct 25 after researching models to meet my needs. My order was placed and shipped the same day, on Thursday before Sandy hit the East Coast.

The shipper called and was ready to deliver on Monday but could not due to high wind restrictions on large trucks that day. I drove to the shipper and picked up the unit since my power went out Monday.

Getting the generator ready to use was simple. It came with everything I needed except gas. All I had to do was slip on the two wheels, pour ... more

The generator arrived earlier than anticipated...great!! No damage. Easy to assemble.

I was apprehensive about starting it, as I had read several reviews that stated difficulty or even that generator would not start after assembly. So with shaking hand I filled it with oil and gas. I had to crank maybe a little more than I thought I should, however I may have been on the verge of flooding it.

I pushed the choke button in and it started right up. The next day I tried to restart it, and it started immediately. If it continues to perform in this manner I am a very satisfied customer.

The generator arrived earlier than anticipated...great!! No damage. Easy to assemble.

I was apprehensive about starting it, as I had read several reviews that stated difficulty or even that generator would not start after assembly. So with shaking hand I filled it with oil and gas. I had to crank maybe a little more than I thought I should, however I may have been on the verge of flooding it.

I pushed the choke button in and it started right up. The next day I tried to restart it, and it started immediately. If it continues to perform in this manner I am a very satisfied custom... more

My generator arrived on time as promised. I put the wheels on, connected the starter cable and added the motor oil. I then pressed the starter button 2 times to cycle the motor. I figured this would help lubricate the motor without having to start it up.

I then added 1 quart of gas and let the generator sit for about 15 minutes because I have read reviews where the generator needs a lot of gas or starting fluid for its initial start. As soon as I hit the start button the generator started right up.

I let the generator warm up for a couple of minutes then plugged in my leaf blower and the refrigerator located in my garage. The generator ran for 4 tenths of an hour on the quart of gas. I made sure that I unplugged the two items before the generator ran out of gas.

I have no complaints.

My generator arrived on time as promised. I put the wheels on, connected the starter cable and added the motor oil. I then pressed the starter button 2 times to cycle the motor. I figured this would help lubricate the motor without having to start it up.

I then added 1 quart of gas and let the generator sit for about 15 minutes because I have read reviews where the generator needs a lot of gas or starting fluid for its initial start. As soon as I hit the start button the generator started right up.

I let the generator warm up for a couple of minutes then plugged in my leaf blower and ... more

My XG8000E was delivered a week early and by a professional and courteous driver. I didn't like having to pay for the lift gate service, but I had invested good money for the generator, so I decided it was worth it.

It was easy to put together. Good manual. Fired up immediately on the first try. My sons and I had fun testing to see how the generators' power meter worked as we went through the various breakers in my service panel. I installed an Interlock Kit on my 200A service panel. Everything worked sweet!

The 75 foot GENTRAN cord was the perfect length for where I needed to put the generator. The XL size generator cover was also a good buy and the perfect size. Everything was well priced.

The website has a number of informative videos that were helpful. Thank you Electric Generators Direct.

My XG8000E was delivered a week early and by a professional and courteous driver. I didn't like having to pay for the lift gate service, but I had invested good money for the generator, so I decided it was worth it.

It was easy to put together. Good manual. Fired up immediately on the first try. My sons and I had fun testing to see how the generators' power meter worked as we went through the various breakers in my service panel. I installed an Interlock Kit on my 200A service panel. Everything worked sweet!

The 75 foot GENTRAN cord was the perfect length for where I needed to ... more

I ordered this generator from Electric Generator Direct shortly after Sandy. This unit is to replace a smaller generator we have used for 21 years. The generator was delivered by R&L on time, on 11/21/12 and in perfect condition. There was no damage visible in the box. The following afternoon, I proceeded to unpack the generator, and do the necessary preparation work, wheels, front bracket, added the engine oil, starter wire connected, and put gas in the tank. When I tried to start the unit, nothing happened when I pressed the "Start" switch. After checking the starter wire again, I noticed that there were 3 small gauge wires in the area of the starter that had been cut. Checking with the wiring schematic on the Generac website, these wires, a black and two whites, in a black sleeve, connected between the starter switch and the starter and the ignition and low oil pressure modules. I then spliced these three wires using insulated connectors, and then tried to start the generator. The starter engaged, and after a few seconds, the engine fired and ran. After a few seconds, the engine went to what appears to be idle speed, although this generator model is not supposed to have an idle speed. I noticed that the LEDs on the panel were not lit. I plugged in a small load in the 120 volt outlets, and no power. I tried connecting a load in the 240 volt outlet, again no power. All circuit breakers were checked, but no power anywhere.

While the overall appearance of the product is very good, Generac has some serious quality control issues. I have read of similar issues in other reviews. They are either not testing all the units before shipping, or they have a problem with sabotage by their employees.

Since it is Thanksgiving holiday, I will have to wait until next week to haul my generator off to a warranty facility and hope they can provide a quick turn around in fixing the problem.

EGD provided very good service on this order, it is Generac who has failed in providing a usable product.

I ordered this generator from Electric Generator Direct shortly after Sandy. This unit is to replace a smaller generator we have used for 21 years. The generator was delivered by R&L on time, on 11/21/12 and in perfect condition. There was no damage visible in the box. The following afternoon, I proceeded to unpack the generator, and do the necessary preparation work, wheels, front bracket, added the engine oil, starter wire connected, and put gas in the tank. When I tried to start the unit, nothing happened when I pressed the "Start" switch. After checking the starter wire... more

During Hurricane Sandy we found ourselves not prepared for the prolonged loss of power that hit our region. I had researched and thought about purchasing a generator for many months, but never actually made the move to buy one.

I joined hundreds of others waiting in lines at the big box stores as well as other smaller retailers, but always came up short. Deciding to place my order with Electric Generators Direct was absolutely the best decision I made, and I should have done it much earlier.

The ordering process was efficient, fast, and to my complete satisfaction. I received tracking information all along the way which was very important to me for an expense such as this. The trucking company (R&L) called to make the delivery and four days later I had my generator while most others still drove store to store waiting in lines to no avail.

Setup took all of 15 minutes: bolted on the wheels, added oil and gas, and the generator started up on the first try. Now I'm prepared for the next storm which gives me and my family complete peace of mind.

If you're reading this review and have any hesitancy whatsoever about buying a generator or who to buy it from I can honestly say GET ONE, and more importantly GET ONE FROM ELECTRIC GENERATORS DIRECT. Their prices are hundreds of $$ below what you'll pay locally (my brother purchased the exact same model locally and paid $400 more than I did), and their delivery process cannot be beat, and delivery is totally FREE.

THANK YOU FOR BEING AN HONEST, EFFICIENT SOURCE FOR ANYONE INTERESTED IN PURCHASING A GENERATOR - I RECOMMEND YOU WITHOUT HESITATION !!!!!!!!!!!!!!!!!!!!!!!!

During Hurricane Sandy we found ourselves not prepared for the prolonged loss of power that hit our region. I had researched and thought about purchasing a generator for many months, but never actually made the move to buy one.

I joined hundreds of others waiting in lines at the big box stores as well as other smaller retailers, but always came up short. Deciding to place my order with Electric Generators Direct was absolutely the best decision I made, and I should have done it much earlier.

The ordering process was efficient, fast, and to my complete satisfaction. I received tracking ... more

Went to Scranton PA. to pick up my generator at the shipping facility after Hurricane Sandy, because they couldn't get here in northern NJ with all the roads closed from fallen trees. I can't blame them. They made it real easy to pick it up.

All I had to do was get there, so the Stihl chainsaw and I took a ride. I got the generator, gassed it up out there, came back, put the tires on, hooked up the battery, filled the oil, hit the start button, and if it made a half of a revolution it was a lot when it fired up and purred like the AMERICAN MADE piece of equipment it is.

DON'T BUY made in China,you'll be sorry!

Went to Scranton PA. to pick up my generator at the shipping facility after Hurricane Sandy, because they couldn't get here in northern NJ with all the roads closed from fallen trees. I can't blame them. They made it real easy to pick it up.

All I had to do was get there, so the Stihl chainsaw and I took a ride. I got the generator, gassed it up out there, came back, put the tires on, hooked up the battery, filled the oil, hit the start button, and if it made a half of a revolution it was a lot when it fired up and purred like the AMERICAN MADE piece of equipment it is.

DON'T BUY made in... more

I received my generator midway through the power outage due to Hurricane Sandy. (I had kept putting off the purchase from previous storms.)

It arrived on time and in good condition. It was easy to assemble right out of the box, and it fired up the first time and ran for three days until power came back.

It definitely runs better when connected to the main panel in the house vs extension cords. There were no power spikes and it powered up the chosen circuits very well. A little noisy but most portable generators generally are.

Overall, it's a good value- time will tell if it continues to be a good purchase. I have exercised it regularly since the storm to keep it in in working order, it started easily and ran with no problems. (Shame on the battery for the electric start; it's not charged by the running of the generator. I have to charge separately.)

EGD RESPONDS: If the battery was only charged by the generator, there's a good chance the battery could sit for long enough to be dead or frozen just when it was needed. By using a trickle charger you make sure the battery is ready to go when it's needed.

I received my generator midway through the power outage due to Hurricane Sandy. (I had kept putting off the purchase from previous storms.)

It arrived on time and in good condition. It was easy to assemble right out of the box, and it fired up the first time and ran for three days until power came back.

It definitely runs better when connected to the main panel in the house vs extension cords. There were no power spikes and it powered up the chosen circuits very well. A little noisy but most portable generators generally are.

Overall, it's a good value- time will tell if it continu... more

The shipping company was pretty easy to deal with, although my appointment for drop off was not ideal; but they were as accommodating as possible. The delivery driver was a great guy- after he unloaded the generator he moved it across my lawn right over to my back door.

The generator as packaged OK; the extra air filter was crushed but the generator was in perfect shape. It took less than an hour to unpack, connect the battery, put the wheels on, add oil and gas it up. It started instantly.

The lights on the control panel that indicate how much power/watts you're drawing are a great feature. It gives you the ability to add circuits and see just what effect it had on power output.

In the event of a power outage you want to be able to have back-up power but you don't want to overload your generator or run it so close to it's max that your filling the tank up every 3 hours.

I'm very happy. Great price!!!

The shipping company was pretty easy to deal with, although my appointment for drop off was not ideal; but they were as accommodating as possible. The delivery driver was a great guy- after he unloaded the generator he moved it across my lawn right over to my back door.

The generator as packaged OK; the extra air filter was crushed but the generator was in perfect shape. It took less than an hour to unpack, connect the battery, put the wheels on, add oil and gas it up. It started instantly.

The lights on the control panel that indicate how much power/watts you're drawing are a great fe... more

I recently bought the Generac 8000 when Hurricane Sandy slammed into the East Coast. We were lucky that we didn't lose power, but the next time I do lose power I'm ready.

The 8000 is a heavy-duty generator that should power up my whole house in an emergency. It was delivered a day earlier than promised, with minimal assembly required.

It's a heavy machine but the handles and balance points of the wheels make it easy to move around. It has LED lights on the front panel that's enough light to see what you're doing.

This is one tool I hope I won't have to use, but when the time comes, I'll be ready.

I recently bought the Generac 8000 when Hurricane Sandy slammed into the East Coast. We were lucky that we didn't lose power, but the next time I do lose power I'm ready.

The 8000 is a heavy-duty generator that should power up my whole house in an emergency. It was delivered a day earlier than promised, with minimal assembly required.

It's a heavy machine but the handles and balance points of the wheels make it easy to move around. It has LED lights on the front panel that's enough light to see what you're doing.

This is one tool I hope I won't have to use, but when the time comes, ... more

My Experience:

I ordered the Generac XG8000E on Saturday, 2 days before Sandy hit. It was shown as "in stock" and I paid the $50 to guarantee shipping the next business day. It shipped on Monday from Bolingbrook, IL. I tracked it all the way thru Buffalo to Massachusetts via the carrier's website. It arrived at the carrier depot on Thursday.

I made an appointment for Wednesday and picked it up at loading dock of carrier to save an additional 2-3 days. They used a fork lift and 2 guys lifted it into my SUV (the generator weighs 250lbs).

I brought it home and charged the battery that night, but it already had a charge on it. The next day it took me 20 minutes to read the instructions: connect the positive battery terminal (it comes disconnected for safety), add oil, add gas, turn on the gas line, pull out the choke, and hit Start. It fired right up on the first try.

I never lost power from Sandy but I did a test run. I connected to my house via the 30A/240V receptacle. I ran my furnace, lights, microwave, & fridge. The power bar worked as advertised, consuming what I thought it should consume (25%). I ran a short term full load test by turning on all 4 burners of my electric stove (2 x 1.5KW + 2 x 2.2KW = 7KW) and nothing else. All burners worked and the power bar showed full load. The Generac hummed along with no issues.

From the reviews I was expecting it to be really loud, but it's not bad. It was in my driveway; after I closed the doors to the house it was definitely acceptable.

I bought a Suncast GS2500 plastic horizontal storage shed from a big box store on sale for $200 to store the generator in my garage. It's a clean solution, and can store cables, gas cans, & accessories all in one. I plan on using the shed as a shelter (I will slide the shed out into driveway) if it's raining when I need to use the generator. I will have to open the lid and the front doors, and maybe use a tarp when the generator is running.

The only issue I had when I opened the box was the second oil filter was missing and the air filter was crushed by the weight of the contents.

Overall, I am VERY PLEASED with the experience.

EGD RESPONDS: You may want to give the folks at Generac a call, toll free, at (888) 436-3722 x5381 & ask for replacements. They may ask for the serial number of your unit, so you will want to have that handy when you call them.

My Experience:

I ordered the Generac XG8000E on Saturday, 2 days before Sandy hit. It was shown as "in stock" and I paid the $50 to guarantee shipping the next business day. It shipped on Monday from Bolingbrook, IL. I tracked it all the way thru Buffalo to Massachusetts via the carrier's website. It arrived at the carrier depot on Thursday.

I made an appointment for Wednesday and picked it up at loading dock of carrier to save an additional 2-3 days. They used a fork lift and 2 guys lifted it into my SUV (the generator weighs 250lbs).

I brought it home and charged t... more

I ordered this for delivery to CT the Friday before Tropical Storm Sandy. Even with the storm, the generator made it to CT by Tuesday night.

I couldn't be happier with the service. To have a generator with electric start- well worth the extra cost. It powered the furnace, hot water heater, well pump, two refrigerators, multiple lights, and was drawing the smallest power bar's worth of electricity from the generator. Keeping all these items on for 8 hours only used about 4.5 gallons of gas.

The noise level is bearable, quieter than the neighbor's generator- I just think they are all loud.

I would definitely recommend this unit.

I ordered this for delivery to CT the Friday before Tropical Storm Sandy. Even with the storm, the generator made it to CT by Tuesday night.

I couldn't be happier with the service. To have a generator with electric start- well worth the extra cost. It powered the furnace, hot water heater, well pump, two refrigerators, multiple lights, and was drawing the smallest power bar's worth of electricity from the generator. Keeping all these items on for 8 hours only used about 4.5 gallons of gas.

The noise level is bearable, quieter than the neighbor's generator- I just think they are al... more

I waited until after my power came on to write this.

My power went off 10/29 as Hurricane Sandy moved into New Jersey around 5:00. The next day I started my new generator and ran it for eight days to power my whole house, turning it off at night around 10:00 pm, and back on around 6:00 am. I also turned it off to fill it with gas and change the oil and filter.

I want to thank you for a real quality product that made my life much easier. I recommended people to your very informative web site that helped me choose the unit I have.

Great price, great generator- it is good to know that there are some things still out there that are built with this type of quality.

I waited until after my power came on to write this.

My power went off 10/29 as Hurricane Sandy moved into New Jersey around 5:00. The next day I started my new generator and ran it for eight days to power my whole house, turning it off at night around 10:00 pm, and back on around 6:00 am. I also turned it off to fill it with gas and change the oil and filter.

I want to thank you for a real quality product that made my life much easier. I recommended people to your very informative web site that helped me choose the unit I have.

Great price, great generator- it is good to know that... more

My Second review!!!

So far I would say it's still a EXCELLENT CHOICE; we ran the generator for 35 hours with no problem. It ran the whole house after the Sandy Storm and also helped a neighbor.


*****Most Important- 5 gallon of gas got me 13 hours on a half load.*******

First Review!!!!!

I recently picked up a Generac XG8000E, a 30 amp CableMaster (4 prong), and a Reliance Controls 30-Amp (4-Prong) Power Inlet Box and had my home set up by an electrician. He used an interlock plate on the main panel. The interlock plate allows you to choose what to run on your main panel- it's a very nice setup.

The Generac XG8000E generator ran for 30 minutes: 1 compressor, 2 air handlers, 1 fridge, 1 freezer, 3 TVs, 3 cable boxes, 1 router, 1 modem, 1 laser printer, & 5 lights. The generator was running 3/4 power on the LED display. The Cablemaster cable worked well with all the equipment.

I WOULD SAY EXCELLENT CHOICE OF ALL PRODUCTS.

I used a Deltran Motorcycle Battery Tender for the generator battery, since the charger that comes with the Generac is a once-a-month charger and not convincing to me.

My Second review!!!

So far I would say it's still a EXCELLENT CHOICE; we ran the generator for 35 hours with no problem. It ran the whole house after the Sandy Storm and also helped a neighbor.


*****Most Important- 5 gallon of gas got me 13 hours on a half load.*******

First Review!!!!!

I recently picked up a Generac XG8000E, a 30 amp CableMaster (4 prong), and a Reliance Controls 30-Amp (4-Prong) Power Inlet Box and had my home set up by an electrician. He used an interlock plate on the main panel. The interlock plate allows you to choose what to run on your main panel- it's... more

I ordered this generator on Monday October 15th, two weeks before Hurricane Sandy hit the east coast. It arrived by truck on Thursday and I installed the wheels, added the supplied oil, gassed it up and hit the Start switch. It fired up after several attempts (the fuel had to get the carb). I ran it for 30 min. and hooked an oil filled space heater up to one of the 120v outlets for a test- no problems.

The generator sat in my shed until the 29th when an electrican arrived at noon to install the connection to my main circuit panel (we have a total electric house). The set-up consists of an inlet box, panel interlock switch, generator circuit breakers and two watt meters to help balance the load. The electrician left our house around 2:30pm as Hurricane Sandy hit PA . We lost power at 8pm.

I hooked up the generator Tuesday morning at 8 a.m. and turned on all the 120v circuits in my panel. The generator ran without a hitch until 7:45 pm that evening when the power came back on. Except for not having any of the 240v circuits (Heat pump, stove, hot water heater) we ran the whole house (fridge, freezer, microwave, TV, lights, computer, satellite dish, etc.) from this generator. It ran flawlessly for almost 12 hrs. The watt meters hardly moved from their null position until I plugged in a space heater. Even then, the load was only moderate.

Thursday, the power went off again for 4-5 hrs. and the generator was once again put into service. As before it did its job. I'm one happy camper. This appears to be a very well made quality piece of equipment.

I bought it hoping to never have to use it. It's amazing to think I'd be relying on it only hours after it was installed, but we were..... and it didn't let us down.

EGD RESPONDS: Please remember to do the oil changes as described in your Owner's Manual to keep your warranty in effect.

I ordered this generator on Monday October 15th, two weeks before Hurricane Sandy hit the east coast. It arrived by truck on Thursday and I installed the wheels, added the supplied oil, gassed it up and hit the Start switch. It fired up after several attempts (the fuel had to get the carb). I ran it for 30 min. and hooked an oil filled space heater up to one of the 120v outlets for a test- no problems.

The generator sat in my shed until the 29th when an electrican arrived at noon to install the connection to my main circuit panel (we have a total electric house). The set-up consists of an i... more

I received a call from the freight company; they said my generator would be delivered the next day. I asked what time; they said they could not tell me, I would have to call in the morning to find out what "window" I could expect delivery.

I called in the morning and was told that delivery would be between 11AM and 3PM. At 2:55 PM I received a call from the freight company saying they did not have my generator and delivery would not be happening today. They said delivery would be the next day, but once again could not tell me what time.

I called in the morning to receive my "window" when delivery would be. It came on time, the driver was very cordial and helped me get it to my garage using my hand truck.

Setup was straightforward. I started the generator and decided to let it run for a while. After 20 minutes or so oil started to spew out from the area between the motor and the generator itself. I shut it off and called Electric Generators Direct. They were very friendly stating I would have to take it to a local Generac dealer to have it looked at. I have done that and await its return.

EGD RESPONDS: We apologize for the inconvenience. Sometimes with a semi-truck full of freight, the deliveries don't always go as planned. We will work with the freight company to improve service in your area.

It is against Federal Law to ship an engine that has had gasoline in it- it poses a hazard to the shipping company's truck & driver. That's why we only carry brands with national repair networks.

I received a call from the freight company; they said my generator would be delivered the next day. I asked what time; they said they could not tell me, I would have to call in the morning to find out what "window" I could expect delivery.

I called in the morning and was told that delivery would be between 11AM and 3PM. At 2:55 PM I received a call from the freight company saying they did not have my generator and delivery would not be happening today. They said delivery would be the next day, but once again could not tell me what time.

I called in the morning to receive my &q... more

Local power outages lately seem to coming more often, and of longer duration. In July 2012 west suburban Chicago had a huge storm, and we were out for 5 days.

I wanted / needed a transfer switch for safety, and ease of hook up (the wife might need to hook up sometime).

Jim helped me select a Reliance Q310C, and I’m very satisfied with the choice. It covers all my essentials, and delivers power to hard-wired items like the furnace, well, bathroom and kitchen lights. No more extension cords for the fridge, microwave, laptop and phone charger. The switch is prewired, so it was only a couple hours for an electrician to hook up.

An email to Reliance went unanswered, but luckily Jim at Electric Generators Direct was very helpful and reachable. I recommend these folks.

Local power outages lately seem to coming more often, and of longer duration. In July 2012 west suburban Chicago had a huge storm, and we were out for 5 days.

I wanted / needed a transfer switch for safety, and ease of hook up (the wife might need to hook up sometime).

Jim helped me select a Reliance Q310C, and I’m very satisfied with the choice. It covers all my essentials, and delivers power to hard-wired items like the furnace, well, bathroom and kitchen lights. No more extension cords for the fridge, microwave, laptop and phone charger. The switch is prewired, so it was only a co... more

I recently picked up a Generac XG8000E, a 30 amp CableMaster (4 prong), and a Reliance Controls 30-Amp (4-Prong) Power Inlet Box and had my home set up by an electrician. He used an interlock plate on the main panel. The interlock plate allows you to choose what to run on your main panel- it's a very nice setup.

The Generac XG8000E generator ran for 30 minutes: 1 compressor, 2 air handlers, 1 fridge, 1 freezer, 3 TVs, 3 cable boxes, 1 router, 1 modem, 1 laser printer, & 5 lights. The generator was running 3/4 power on the LED display. The Cablemaster cable worked well with all the equipment.

I WOULD SAY EXCELLENT CHOICE OF ALL PRODUCTS.

I used a Deltran Motorcycle Battery Tender for the generator battery, since the charger that comes with the Generac is a once-a-month charger and not convincing to me.

I recently picked up a Generac XG8000E, a 30 amp CableMaster (4 prong), and a Reliance Controls 30-Amp (4-Prong) Power Inlet Box and had my home set up by an electrician. He used an interlock plate on the main panel. The interlock plate allows you to choose what to run on your main panel- it's a very nice setup.

The Generac XG8000E generator ran for 30 minutes: 1 compressor, 2 air handlers, 1 fridge, 1 freezer, 3 TVs, 3 cable boxes, 1 router, 1 modem, 1 laser printer, & 5 lights. The generator was running 3/4 power on the LED display. The Cablemaster cable worked well with all the equ... more

Electric Generators Direct were extremely quick from the time the generator was ordered to the time it showed up on my driveway. The unit shipped the same day it was ordered and was delivered about 3 business days later. One of the edges of the box had some damage, but the shipper was very helpful and allowed me to open the box and check for damage. Luckily there was none that I could see.

After putting on the wheels, connecting the battery cable, adding oil and about 2 gallons of gas, I tried starting the unit. I could hear the starter moving but the engine didn't catch. I tried a second time and the same thing happened. I was thinking I had one of the DOA units I had read about in other reviews but I decided to prime the carb first. After doing that, the engine started right up and ran fine for the 15 minutes I had it going. During that time I connected it to my transfer switch and turned on one of the light circuits just to see if the unit was putting out power (and to test out my cable and transfer switch). Everything seemed fine but I have not actually measured the output. I'll do that when I test again in a month.

A nice bonus is the fact that Generac provided everything needed for the first oil change and tune-up (oil, filter, air filter, spark plug, and spark plug wrench). Those and the location of the oil drain plug should make the first change a breeze.

It ran a little noisier than I expected it to based on other reviews but it still doesn't seem any louder than a lawn mower.

I know that it'll be years now before we lose power again but at least we're prepared when we do.

Electric Generators Direct were extremely quick from the time the generator was ordered to the time it showed up on my driveway. The unit shipped the same day it was ordered and was delivered about 3 business days later. One of the edges of the box had some damage, but the shipper was very helpful and allowed me to open the box and check for damage. Luckily there was none that I could see.

After putting on the wheels, connecting the battery cable, adding oil and about 2 gallons of gas, I tried starting the unit. I could hear the starter moving but the engine didn't catch. I tried a sec... more

I received the cover in an amazingly short time. I was using a very large garbage bag to cover the generator until now. I got to thinking...boy that's pretty tacky after what I've spent on the generator, so I checked EGD and bought the size cover that was recommended and I'm glad I did.

The cover fits perfectly and the holes for the handles with the velcro make it very easy to take off and put on. I don't store the generator in a dirty place, as a matter of fact, I keep it inside a heated garage. With the cover, I'm assured the unit will remain like new for as long as I have it.

I'm glad that EGD had the cover listed under accessories for my unit, so at least I knew what was available and was able to take advantage of it.

I received the cover in an amazingly short time. I was using a very large garbage bag to cover the generator until now. I got to thinking...boy that's pretty tacky after what I've spent on the generator, so I checked EGD and bought the size cover that was recommended and I'm glad I did.

The cover fits perfectly and the holes for the handles with the velcro make it very easy to take off and put on. I don't store the generator in a dirty place, as a matter of fact, I keep it inside a heated garage. With the cover, I'm assured the unit will remain like new for as long as I have it.

... more

I posted a long review about a week ago. I had a storm related power failure this week and the generator started easily and ran flawlessly for 8 hours.

I had trouble dealing with the button on the handle that doesn't pop out as others have reported. I sprayed it with a liberal amount of WD-40 and it is still a bit stiff, but I got it to lock into place so I could move the generator.

I too had a problem starting the unit the first time, until I realized that one or two gallons of gas isn't enough. I added about 5 gallons total and then it started up immediately.

It's a nice generator and I would order again from EGD again!

I posted a long review about a week ago. I had a storm related power failure this week and the generator started easily and ran flawlessly for 8 hours.

I had trouble dealing with the button on the handle that doesn't pop out as others have reported. I sprayed it with a liberal amount of WD-40 and it is still a bit stiff, but I got it to lock into place so I could move the generator.

I too had a problem starting the unit the first time, until I realized that one or two gallons of gas isn't enough. I added about 5 gallons total and then it started up immediately.

It's a nice generato... more

The first time I started the generator, it started fine. When I checked the output voltage I found it to be 111.9 vac.. Everything I had read said the output would be 120/240 vac. The folks at Electric Generators Direct gave me the telephone number with extension to Gererac and suggested I call them.

When I got ahold of a very helpful person at Generac I told him about the output voltage and he asked me if I had checked the unit under load and I admitted that I had not; and he said before I do anything I should check it under load. He also gave me a list of Generac authorized repair shops in my area if I thought something might be wrong with the unit.

When I started it for its monthly run time, the no-load output was 112 vac. When I plugged the wiring, from my house breaker panel, into the unit via the twist-lock plug, the voltage went up to just over 120 vac. and then settled in right at 120 vac., give or take 1/2 volt, and remained there for the entire 45 minutes of run time.

I guess the reason I wrote this second review is to educate everyone to the facts I've just explained and hopefully make the first time a good one. Again I have to say how pleased I am with my purchase, and am still looking forward to that next outage to prove to myself and especially my doubting wife what a good idea this was.

The first time I started the generator, it started fine. When I checked the output voltage I found it to be 111.9 vac.. Everything I had read said the output would be 120/240 vac. The folks at Electric Generators Direct gave me the telephone number with extension to Gererac and suggested I call them.

When I got ahold of a very helpful person at Generac I told him about the output voltage and he asked me if I had checked the unit under load and I admitted that I had not; and he said before I do anything I should check it under load. He also gave me a list of Generac authorized repair s... more

I have another Generac that has been a true workhorse for me. So when it came time to upgrade to a bigger unit, this was definitely one of the brands I was going to consider. After looking at the various generators in my price range, I decided to take the plunge and stick with Generac. I read a number of people who had some pretty bad experience with some of their current generators, so I crossed my fingers.

The generator arrived in great shape, I unpacked it, connected everything up, filled the oil and put in some gas... nothing. The electric start just cranked and the generator didn't even think about starting. I had read warnings about other people receiving DOA units and feared the same fate had fallen upon me. Others had complained about the fuel line being twisted, but my unit looked just fine.

I ultimately ended up calling Electric Generators Direct and talking to one of their techs. I can't recall whom I spoke with, but his first question was "how much gas did you put into it"? I had not put much, just enough to cover the fuel line and but enough that I could see fuel in the filter. He suggested I put a gallon or more into the tank, they had found these particular units liked having a decent amount of gas the first time they run. I followed his advice and it fired right up.

Since then it's run just fine with a small amount of gas in it. I've never seen a motor behave this way, but the EGD tech was spot on.

Other comments had mentioned low voltage AC issues with the unit. So I carefully checked each feed. Mine checked out just fine, nice clean AC signal of the proper voltage. I've since put some decent load on the generator and it seems to chug along just fine.

I have another Generac that has been a true workhorse for me. So when it came time to upgrade to a bigger unit, this was definitely one of the brands I was going to consider. After looking at the various generators in my price range, I decided to take the plunge and stick with Generac. I read a number of people who had some pretty bad experience with some of their current generators, so I crossed my fingers.

The generator arrived in great shape, I unpacked it, connected everything up, filled the oil and put in some gas... nothing. The electric start just cranked and the generator didn't... more

I am a contractor (25+ years) and own several generators. I purchased this generator for a client. This generator has a number of nice features that weren't outlined on the website.

For instance, this is the first small engine I have seen with an oil filter. It also includes an oil drain extension -- a nice feature as most generators have the oil drain plug on the engine casing in a difficult to reach spot (which guarantees a mess). Another surprise was the inclusion of extra oil and air filters as well as a spark plug and wrench.

Out of the box it was easy to assemble the wheel kit, fill the engine with oil (included) and gas it up. The electric starter works very well and the engine fires right up. I found the manual choke to be a bit sensitive (until you find the sweet spot.)

The only problem encountered was with the handle. It has a recessed button that doesn't always pop into position -- the generator can still be moved if the handles aren't locked but it is easier to move around if they are.

I put some meters on the electrical output and everything is balanced and where it should be.

One design feature I am unhappy with is the battery charger. The instructions state that you must not keep the charger attached to the battery for more than 48 hours. Let's be honest folks. If it isn't left plugged in, how many of us are going to remember to plug it in occasionally? This means more than likely the battery will be dead when you really need it. The 12V wall-wart was a poor choice by Generac -- a floating charger would have been a much better choice -- even if it cost a few more dollars.

Shipping. I wasn't too happy with R&L Freight. My delivery date came and went and I never heard from them. (I tried to call but no one answered.) I finally contacted them and they setup a date two days later. The delivery window was between 11AM and 3PM. The truck got there at 7PM on a Friday night. I called at 5 PM and the dispatcher told me the truck was in the next town (a 5 minute drive) and there was one delivery before me. Two hours later the truck showed up empty except for my generator. When I asked the driver why he didn't call (and he was lucky that I had waited at the job site to accept the delivery) he told me he was only 8 minutes away at the previous stop so he didn't bother. VERY POOR CUSTOMER SERVICE R&L.

Overall I am very happy with the unit and would happily recommend Electric Generators Direct.

EGD RESPONDS: We are so sorry that R&L didn't communicate with you better- we will work with them to improve their service in your area!

I am a contractor (25+ years) and own several generators. I purchased this generator for a client. This generator has a number of nice features that weren't outlined on the website.

For instance, this is the first small engine I have seen with an oil filter. It also includes an oil drain extension -- a nice feature as most generators have the oil drain plug on the engine casing in a difficult to reach spot (which guarantees a mess). Another surprise was the inclusion of extra oil and air filters as well as a spark plug and wrench.

Out of the box it was easy to assemble the wheel kit, fi... more

EGD Reply: Per Generac policy, they do not cover the transportation costs for warranty service/repairs on Portable generators.

I received the generator as planned with no problems. I had the electricians un-crate and set up the generator. One was a Generac certified electrician. The generator would not start. Generac customer service told me to take it to a local repair shop and insisted that all generators are test-run before leaving the factory. I had to pay the company to pick it up and return it after repair. The repair company told me the oil low pressure shut off sensor/device was not functional. What irks me is having to pay a fee to have this 250 pound device hauled off for a repair on what was clearly a manufacturing defect from the get go.

EGD Reply: Per Generac policy, they do not cover the transportation costs for warranty service/repairs on Portable generators.

I received the generator as planned with no problems. I had the electricians un-crate and set up the generator. One was a Generac certified electrician. The generator would not start. Generac customer service told me to take it to a local repair shop and insisted that all generators are test-run before leaving the factory. I had to pay the company to pick it up and return it after repair. The repair company told me the oil low pressure shut off sensor/device w... more

The person I spoke with, when I bought the generator, was nice and very helpful. The generator arrived exactly when it was supposed to. When I took it out of the box, everything that was supposed to be there, was there.

I had a problem with the button on the handle, not wanting to come out and lock the handle in place. I finally took the handle off, and after some grinding and filing I got it to work the way it was supposed to. It's a good system, the button just hangs up until it's freed up.

It's also quite easy to move around, with the wheels and a little anti-seize grease on the axles and the handle locked in place. The unit started right up as soon as I filled the crankcase and the gas tank and ran fine. I got my digital voltmeter and checked the output and found the receptacles had 111.9 vac. and the round twist-lock plug had right at 224 vac.. Question.....Are these voltages acceptable or do I have to up the engine speed to raise the voltage?? All of the ads and spec. sheets list the output at 120/240 vac.

When operational, the unit is located approx. 30ft. from the house under a covered carport that has two sides, this keeps it pretty well protected from the weather while being outside. I have a cord ( #8-3awg. w gnd.) that runs from the twist-lock plug at the generator to a plug that, when plugged in, will feed my breaker panel after I've disconnected from the utility co. via the main breaker.

I've had this hookup operational and it seems to run everything I would need in the event of an emergency, including furnaces, refrigerators, lights, garage door openers, computers and TV. I don't plan to even try to operate the central AC plus everything else together while on generator power.

Overall I am very well satisfied with my purchase and have recommended it to anyone who was interested enough to listen. I also like the followup and little tidbits of info I've received in e-mails since my purchase. I wish I had photos to show my setup but unfortunately I don't.

I'm almost looking forward to a power outage just to see how everything works!

EGD RESPONDS: Please give the folks at Generac a call directly, toll free at (888) 436-3722 x5381 for advice about getting the best performance from your specific set up.

Be sure to have the serial number of your generator handy when you call in case they ask for it.

The person I spoke with, when I bought the generator, was nice and very helpful. The generator arrived exactly when it was supposed to. When I took it out of the box, everything that was supposed to be there, was there.

I had a problem with the button on the handle, not wanting to come out and lock the handle in place. I finally took the handle off, and after some grinding and filing I got it to work the way it was supposed to. It's a good system, the button just hangs up until it's freed up.

It's also quite easy to move around, with the wheels and a little anti-seize grease on t... more

EGD experience was excellent. Jim answered about four emails from me until I figured out what worked best for my situation. Placed the order and it was shipped after my check cleared.

UPS freight told us they would send a 30ft truck after we explained our location. Instead, a 48ft truck arrived. We put the generator in my truck directly from the freight truck. No real issue, just a miscommunication at UPS since we talked to them about the location. The poor driver had to back down a rural road a mile or so before he could turn the big rig around.

The XG8000E appears to be well made overall but I encountered a number of quality control issues.
First, the spare air filter was smashed and ruined because it was placed in the wrong location under the generator (Generac is sending a replacement - minor problem).

Next, I could not install one of the wheel axles because the weld in the tubing prevented installation. I used a Dremel to file off the intruding part of the weld so I could install the axle.

Finally, I could not get it started after many tries. Upon inspection I found that the fuel line was looped upward and kinked rather than looped down preventing fuel from flowing freely. It finally started after I corrected the fuel line routing. Although all of these were minor annoyances they are indicative of quality control issues. Since I just received the generator, I do not know if it will perform as anticipated.

My guess is that all will be fine going forward but I am a bit disappointed that I had these problems and will now be a bit apprehensive until the generator proves itself. I did a lot of research and was going to spend the extra $$ for a Honda but liked the idea of US made and other reviews swayed me to give Generac a try.

EGD experience was excellent. Jim answered about four emails from me until I figured out what worked best for my situation. Placed the order and it was shipped after my check cleared.

UPS freight told us they would send a 30ft truck after we explained our location. Instead, a 48ft truck arrived. We put the generator in my truck directly from the freight truck. No real issue, just a miscommunication at UPS since we talked to them about the location. The poor driver had to back down a rural road a mile or so before he could turn the big rig around.

The XG8000E appears to be well made ove... more

I researched EGD's site and Their generators. The Generac XG 8000E was the perfect for my needs. Delivery by R&L carriers was just great. They called and confirmed the delivery to be between 8:00 and 10:00 AM, sure enough the truck appeared at 8:00am .

I assembled it myself. With a little ingenuity putting the wheels and the floor bracket on was a cinch.
The only tool required was a 13mm wrench to hook-up the battery cable. After adding oil and gas to the unit, I hit the starter and it started with no hesitation. I ran an operational check and it performed excellent. I believe this unit will run whatever appliance(s) I'll need in the event of a power loss (except my Central A/C) Too sum it up, I am one very satisfied customer.

I researched EGD's site and Their generators. The Generac XG 8000E was the perfect for my needs. Delivery by R&L carriers was just great. They called and confirmed the delivery to be between 8:00 and 10:00 AM, sure enough the truck appeared at 8:00am .

I assembled it myself. With a little ingenuity putting the wheels and the floor bracket on was a cinch.
The only tool required was a 13mm wrench to hook-up the battery cable. After adding oil and gas to the unit, I hit the starter and it started with no hesitation. I ran an operational check and it performed excellent. I believe this un... more

The storm of 2012 hit the East Coast and knocked out power to millions of residents. Some people were without power for over a week. I lost power for 3 days. Unfortunately I did not have a generator, so I lost hundreds of dollars worth of food in the fridge and freezer. Power was restored, and 3 days later I received my generator that I ordered from Electric Generators Direct. I added fuel and oil, charged the battery for a few hours, and pushed the electric start button. It took a few seconds to start (to get the fuel flowing), but then it ran like a champ. The next week when I did my generator check, it fired up immediately. I'm ready now for the next storm. Peace of mind? Definitely. Now when my 3-year old sees the lightning flash in the sky and wonders if the power will go out, I just remind her of the generator and tell her not to worry.

The storm of 2012 hit the East Coast and knocked out power to millions of residents. Some people were without power for over a week. I lost power for 3 days. Unfortunately I did not have a generator, so I lost hundreds of dollars worth of food in the fridge and freezer. Power was restored, and 3 days later I received my generator that I ordered from Electric Generators Direct. I added fuel and oil, charged the battery for a few hours, and pushed the electric start button. It took a few seconds to start (to get the fuel flowing), but then it ran like a champ. The next week when I did my generat... more

This is an Update to my original review

The storm system that rolled through from the mid-west to Virginia left a path of destruction in our neighborhood with damage I've not seen in a long time. As the lights began flickering I immediately got the generator ready to go. No sooner was it in place the power went out. Trees brought down power lines in multiple places resulting in a 92+ hour loss of power.

Aside from the requisite oil change at the 30 hour mark and the twice-a-day refueling & checking the oil level, the generator ran without any issue. The design of this generator is great. An oil change took less than 10 minutes! Easiest oil change I've ever done. And, the generator ships with 1st change kit (oil, oil filter, air filter, & spark plug).

I maintained a constant load of three refrigerators and a window air conditioning unit. Additionally, using load-sharing, we cooked all our meals, watched television, accessed wireless web, did laundry, ran a hair-dryer...you get the point. The power indicator never went above the first segment with the constant load and never exceeded the 1/2 way point with the other items running.

Excellent purchase - one extremely happy customer, one very happy wife, and many envious neighbors who I suspect will be shopping this web site soon!

This is an Update to my original review

The storm system that rolled through from the mid-west to Virginia left a path of destruction in our neighborhood with damage I've not seen in a long time. As the lights began flickering I immediately got the generator ready to go. No sooner was it in place the power went out. Trees brought down power lines in multiple places resulting in a 92+ hour loss of power.

Aside from the requisite oil change at the 30 hour mark and the twice-a-day refueling & checking the oil level, the generator ran without any issue. The design of this generator is ... more

Assembled & filled oil and gas. Started generator, plugged in a trouble light to test and used a multi-meter to check voltage and hertz. Motor ran smooth, But had 84VAC and 54Hertz. Started to smell that tell tale odor when electrical insulation is heating up. Could increase speed engine a little and achieved 60HZ and 110VAC. Plugged into house transfer setup and unit bogged down with just a few lights and refrigerator. Transferred back to utility power before generator damaged anything. Something is seriously wrong with generator. Will have to bring to GENERAC dealer for repair. After all the research I still ended up with a bad situation. From other reviews I have read repair times on these units take months. I would buy another brand if I had the money. Bad product and still no peace of mind waiting for the next storm.

Assembled & filled oil and gas. Started generator, plugged in a trouble light to test and used a multi-meter to check voltage and hertz. Motor ran smooth, But had 84VAC and 54Hertz. Started to smell that tell tale odor when electrical insulation is heating up. Could increase speed engine a little and achieved 60HZ and 110VAC. Plugged into house transfer setup and unit bogged down with just a few lights and refrigerator. Transferred back to utility power before generator damaged anything. Something is seriously wrong with generator. Will have to bring to GENERAC dealer for repair. After a... more

My low rating has nothing to do with GeneratorsDirect.com, is based on Generac quality control and misleading performance (i.e. power output) numbers associated with this portable generator.

I purchased and installed the Generac XG8000E during the Nor’easter that hit the East coast in October of 2011. To make a long story short the engine RPM were not set correctly at the factory which resulted in a line voltage below 120 volts and line frequency 60 Hz. Luckily this only destroyed one appliance which is not covered by Generac’s very, very limited warranty. Another grip I have was the time needed to repair the generator it was in an authorized repair facility for almost three months. The repair was covered under the warranty.

I would recommend purchasing a decent multi-meter and check the output voltage and line frequency of the generator before you rely on any Generac product.

My low rating has nothing to do with GeneratorsDirect.com, is based on Generac quality control and misleading performance (i.e. power output) numbers associated with this portable generator.

I purchased and installed the Generac XG8000E during the Nor’easter that hit the East coast in October of 2011. To make a long story short the engine RPM were not set correctly at the factory which resulted in a line voltage below 120 volts and line frequency 60 Hz. Luckily this only destroyed one appliance which is not covered by Generac’s very, very limited warranty. Another grip I have was the ti... more

In this day and age of unkept promises and poor service, it was a please to do business with Electric Generators Direct (EGD). I ordered the XG 8000E generator from EGD on Sunday and received it three days later, just as promised. Within that time, They sent several e-mails adivising me of the order's status. The delivery company also called the day before to sent up delivery and again just before they got here. As promised the truck had a lift gate. I also got, through Fed-X, a cable which was received within the same 3 days after ordering. No waiting. Just prior to the order, I had sent EGD a couple of e-mails with questions. They responded in a timely and knowledgeable manner. All in all the whole process went incredible smooth without a single issue.

I was also extremely pleased with the Generac XG 8000E that I order. It has a whole bunch of features that make this a very impressive unit. I had no problem with assembling the unit and getting it started. I ran it for about 4 hours supplying my house's critical circuits. It ran flawlessly. The one improvement that I would have liked to see is a trickle charger in place of the supply charger which can't be left on the battery for more than 2 days.

For what it is worth, I was one click away from ordering the equivalent Briggs & Stratton unit. However, I notice it was made in China. So I opted to spend an extra $160 and buy the American made Generac unit.

In this day and age of unkept promises and poor service, it was a please to do business with Electric Generators Direct (EGD). I ordered the XG 8000E generator from EGD on Sunday and received it three days later, just as promised. Within that time, They sent several e-mails adivising me of the order's status. The delivery company also called the day before to sent up delivery and again just before they got here. As promised the truck had a lift gate. I also got, through Fed-X, a cable which was received within the same 3 days after ordering. No waiting. Just prior to the order, I had sen... more

My Generac XG8000E must have been built on a Friday afternoon! I ordered it over the phone from EGD on Oct 10, 2011. It arrived as promised. After assembling and topping off the oil, I tried to start the generator but it would not crank. Looking behind the panel I saw there was a severed wire from the starter switch. I did a quick repair with one of those crimp-on splicer things, and then the starter would crank. The engine was a bit balky at first but got it going after a lot of cranking. Ever since that first time the engine has always started very easily.

However, there was a big problem with this generator. I hooked it up to my manual transfer switch and tried to power a few things. Clearly something was wrong because anything I tried to run off the generator would not work, lights were very dim, etc. I checked the output with a voltmeter and every circuit was putting out around 60 volts! I called EGD customer service and they said I would have to bring it to a Generac authorized service place for warranty work. I found one about 20 miles from my house and brought it in for repairs.

It took almost two months to get it back, which included a couple of weeks that it took for the service shop to get the warranty claim paid by Generac, but now the generator seems to work normally. They replaced the bad starter wire and also fixed the button that holds the handle in place, which had been jammed. I'm going to test this generator every month or so to make sure it will work when I need it, and hopefully I will not have any more problems.

My Generac XG8000E must have been built on a Friday afternoon! I ordered it over the phone from EGD on Oct 10, 2011. It arrived as promised. After assembling and topping off the oil, I tried to start the generator but it would not crank. Looking behind the panel I saw there was a severed wire from the starter switch. I did a quick repair with one of those crimp-on splicer things, and then the starter would crank. The engine was a bit balky at first but got it going after a lot of cranking. Ever since that first time the engine has always started very easily.

However, there was a bi... more

Ater a few days of research I decided on the XG Generac 8000E. I ordered in Nov. and came early Dec. as they said. No problems with delivery. It took about 20 minutes to put together. I tried to start without the electric start to find out how hard it would be and it started on the second pull, amazing!! Since then, I have started it with the electric start every few weeks and it is smooth as silk.

My electrican came today after all the parts that were back ordered came.
Took him about 1 1/2 hours to install 30amp inlet box, double 30amp breaker and interlock kit. It was now time for a test run.. After research this is why I bought this generator.

After shutting everything down and powering up the generator I turned on just about everything. Well pump, furnace, coffee maker, 2 refrigerators, all the lights in the house (yes all lights plus a few computers and TVs on 2 floors. I went out to check the genrator and it was running smoothly at slightly over 1/2 load.

After losing power for 5 days twice this year I am ready. A few of my friends that still haven't bought generators I told them I don't charge much for room and board. LOL!!! BRING ON THE STORMS!!!!!!

Ater a few days of research I decided on the XG Generac 8000E. I ordered in Nov. and came early Dec. as they said. No problems with delivery. It took about 20 minutes to put together. I tried to start without the electric start to find out how hard it would be and it started on the second pull, amazing!! Since then, I have started it with the electric start every few weeks and it is smooth as silk.

My electrican came today after all the parts that were back ordered came.
Took him about 1 1/2 hours to install 30amp inlet box, double 30amp breaker and interlock kit. It was now time for ... more

We did a lot of research before deciding on the Generac 5747. We liked the OHVI technology, electric start, manual if needed, and the ability to see the lights at night like most customers stated. We had to wait some time and searched other websites to see if we could get sooner but due to the recent floods, ice storms in the midwest, hurricanes on the east coast and freak snow storm in Oct, some are on backorder until March (this was in Dec).

We were pleasantly pleased when we found this in stock with in a few days-we kept checking every couple of days!!! We canceled our order from the other company and this was delivered just as they stated. This is our new go to place and referred our neighbors. Delivery was great, we met the truck at the end of our street because there is no turn around-he was thankful and helped us in anyway he could. We had the same issue locating the transfer switches. We were very lucky to get them in early December (8 outlet) due to a return. We now have the house wired and ready to go in case the power goes! The last storm left us without power for 6 days and we will NEVER go through that again.

But we have used it for our outdoor pond. It is larger than a skating rink and we are the neighborhood go to place for skating. We have 8 large flood lights running from this (same size as those found in parking lots) along with power to the skate shack (lights and 2 electrical boxes for crock pots and such). It is great that we do not have to use our power from the house (over $100/month to keep lit).

The kids bring thier own gas when they come (in their 20's) for thier pick up hockey games. It is not even using half the power. We were told we can power our well, furnace, fridge and lights for the first floor of our house. This gives us TV, lights, hot water/cold water, and necessities when the power goes out. I am so happy we purchased this generator.
It was easy to assemble, added oil and gas and with in 20 minutes we were ready to go! We have used it for over a week at the pond each night and no issues. My daughter and her friends can easily power it up when their friends come to skate. Very nice for us :-)

We did a lot of research before deciding on the Generac 5747. We liked the OHVI technology, electric start, manual if needed, and the ability to see the lights at night like most customers stated. We had to wait some time and searched other websites to see if we could get sooner but due to the recent floods, ice storms in the midwest, hurricanes on the east coast and freak snow storm in Oct, some are on backorder until March (this was in Dec).

We were pleasantly pleased when we found this in stock with in a few days-we kept checking every couple of days!!! We canceled our order from the... more

Just received my back ordered PC3040 30 AMP Releliance controls 40 foot power cord. However, the cord I received was not the one pictured or specified on EGD sight. Reliance has substituted a made in China power cord with the same specifications. The cord I received is 50 foot in length, is yellow and has a heavier outside jacket. It probably weighs more than the USA model. I called Reliance, and they said it carries the same warranty as the USA model. I haven't used it yet because I am still waiting for my Reliance Controls 30-Amp (4-Prong) Power Inlet Box - PB30 and Reliance Controls 60-Amp Utility/30-Amp (GFI) Gen Indoor Transfer - XRC 0603C. Electric Generator Direct should have indicated that they would substitute the Chinese power cord for the USA model before it was shipped.

Just received my back ordered PC3040 30 AMP Releliance controls 40 foot power cord. However, the cord I received was not the one pictured or specified on EGD sight. Reliance has substituted a made in China power cord with the same specifications. The cord I received is 50 foot in length, is yellow and has a heavier outside jacket. It probably weighs more than the USA model. I called Reliance, and they said it carries the same warranty as the USA model. I haven't used it yet because I am still waiting for my Reliance Controls 30-Amp (4-Prong) Power Inlet Box - PB30 and Reliance Controls 6... more

I received my Generac Generator from Electric Generators Direct promptly and it was very well packaged and undamaged. The directions for installation were concise and easy to follow. There was however, a difficulty in starting it for the first time, even carefully following the directions. It seems there was an air lock but when I tried a day later, it started up perfectly, allowing the gas to filter thru on it's own. I have tested it on several occasions since that initial time and the generator runs beautifully. It is so reassuring to have it available should we need it, as here in New England there are frequent storms when we can potentially loose power for indefinite lengths of time.

I received my Generac Generator from Electric Generators Direct promptly and it was very well packaged and undamaged. The directions for installation were concise and easy to follow. There was however, a difficulty in starting it for the first time, even carefully following the directions. It seems there was an air lock but when I tried a day later, it started up perfectly, allowing the gas to filter thru on it's own. I have tested it on several occasions since that initial time and the generator runs beautifully. It is so reassuring to have it available should we need it, as here in New Engla... more

When I ordered this unit it was backordered until the 5th. It arrived here on the 5th with prefect timing. A freak wind blew through early on the 8th (my birthday) along with a 30 degree temperature drop. Trees went down and took our electricity with them. We woke to a dark freezing house, with our new generator still in the box.

While my husband was groping in the dark cellar for his tools, the electricians arrived and assembled the generator and fired it up, then tweaked the zones they had wired to the gen-trans switch last month. We had heat and hot water, 2 refrigerators, my elevator, hot coffee and hot toast, lights and outlets to charge our phones! The microwave, however, rotated but didn't really heat. Next time I'll shut off the refrigerators while I try the microwave again. I'm in a wheelchair, so the heat and elevator are very essential.

If the power outages continue, I'll be back for a standby generator and move this unit to my studio. I'm very impressed with this company and this generator. Thanks for the best birthday!

When I ordered this unit it was backordered until the 5th. It arrived here on the 5th with prefect timing. A freak wind blew through early on the 8th (my birthday) along with a 30 degree temperature drop. Trees went down and took our electricity with them. We woke to a dark freezing house, with our new generator still in the box.

While my husband was groping in the dark cellar for his tools, the electricians arrived and assembled the generator and fired it up, then tweaked the zones they had wired to the gen-trans switch last month. We had heat and hot water, 2 refrigerators, my elevat... more

The 10 circuits are perfect for the 8000 Watt Generac Generator that I'll be using.

Reliance Controls, 31410CRK, is a very good transfer switch.

I particularly liked the wattage meter that shows you the load on each side of the switch.

You can and should load balance the watts and the meter shows you the load as your generator is running and as you continue to turn on different appliances.

I was amazed that I could run my furnace, sump pump, Fridge, 2 home offices with 2 computers each, and a plasma TV and several lights. I noticed that the microwave and toaster oven consume a big amount and it would be smart to run these one at a time so you don't overload one side of the switch.

I'm going to give the Generac 8000 watt 4 stars and not 5 stars for one reason only. They should have provided a trickle charger so you don't have to remember to charge the battery once a month. The batter does not charge when it runs...FYI..

The Generac is a good generator and does a nice job. I didn't see any issues as I worked on my computers.

Thanks for a smooth order process and quick shipping EGD! I would recommend to a friend.

The 10 circuits are perfect for the 8000 Watt Generac Generator that I'll be using.

Reliance Controls, 31410CRK, is a very good transfer switch.

I particularly liked the wattage meter that shows you the load on each side of the switch.

You can and should load balance the watts and the meter shows you the load as your generator is running and as you continue to turn on different appliances.

I was amazed that I could run my furnace, sump pump, Fridge, 2 home offices with 2 computers each, and a plasma TV and several lights. I noticed that the microwave and toaster oven consume a big ... more

The generator came in yesterday. Shipper 4 hours late but no big deal. They called and told me. When unpacking I noticed the extra air filter was smashed. No big deal. Put the wheel kit on, added oil and filled with fuel. About 20 min. max time. I had read where some had issues starting so I figured it would take some time. Nope. As soon and I hit the switch it fired right off. I let it run a while then shut if off only to start it right back. No issues at all. The trickle charge built in is a very nice feature.

Today I plugged in heaters, fans and about anything I could find in the shop which was not enough to bring the power bar off of one dot.The real test will be when the electrician gets the house ready. It will be interesting what it will run. Let you know how that turns out.

The generator came in yesterday. Shipper 4 hours late but no big deal. They called and told me. When unpacking I noticed the extra air filter was smashed. No big deal. Put the wheel kit on, added oil and filled with fuel. About 20 min. max time. I had read where some had issues starting so I figured it would take some time. Nope. As soon and I hit the switch it fired right off. I let it run a while then shut if off only to start it right back. No issues at all. The trickle charge built in is a very nice feature.

Today I plugged in heaters, fans and about anything I could find in the shop w... more

Purchased this unit after Irene hit Connecticut. I was researching these and torn between size, models, expense benefit, ...etc. I finally settled on this model. Then along came Alfred.... which as of today 300,000 people in CT are still without power a week later. I hooked up this unit to run my well pump and furnace at first to see how much power those bare essentials would draw. 10 hours later, I was running my well pump, furnace, television, dvd player, 2 hot plates, crock pot, garbage disposal, about 10 lights, and my next door neighbors furnace!!!

The amazing part is that I never exceeded 50% draw, and usually ran at about 15 to 20%. I was getting almost 20 hours out of a tank (9 gallons) of gas, and it was running almost non-stop for 6 days. I only shut down to fill up with gas, and change the oil and filter.

I cannot say enough good things about this unit. Started right up every time and ran like a top. Plus you can put it in the shed when you dont need it. This generator fit the bill perfectly for me, and I HIGHLY recommend it!

Purchased this unit after Irene hit Connecticut. I was researching these and torn between size, models, expense benefit, ...etc. I finally settled on this model. Then along came Alfred.... which as of today 300,000 people in CT are still without power a week later. I hooked up this unit to run my well pump and furnace at first to see how much power those bare essentials would draw. 10 hours later, I was running my well pump, furnace, television, dvd player, 2 hot plates, crock pot, garbage disposal, about 10 lights, and my next door neighbors furnace!!!

The amazing part is that I ne... more

Follow up to initial report.

As I indicated in my initial report, all went very well for receiving the five units. However. Always a However!!. The first unit we tried to start would not start. Checked Oil, fuel, Spark plug etc., all connected. She would crank but not fire. Finally we removed the fuel Tank and checked all of the connections we could not reach with the tank on. Put all back together and TADA. Fired right up. Still not sure but think that she was not getting spark!

My only comment to EGD, would be, what kind of a quality sample plan do you use in the manufacturing of these units.(C=0 ??) The units are bone dry (no Oil or fuel) when received. Do they go through a continuity check for electrical, motors, run etc...

EGD Responds: The generators you purchased were manufactured by Generac. EGD is just a retailer and we don't manufacturer any products. These units are tested at the factory and typically all fluids are drained to adhere to Federal Transportation standards.

Follow up to initial report.

As I indicated in my initial report, all went very well for receiving the five units. However. Always a However!!. The first unit we tried to start would not start. Checked Oil, fuel, Spark plug etc., all connected. She would crank but not fire. Finally we removed the fuel Tank and checked all of the connections we could not reach with the tank on. Put all back together and TADA. Fired right up. Still not sure but think that she was not getting spark!

My only comment to EGD, would be, what kind of a quality sample plan do you use in the manufacturing of these... more

Four of my neighbors and my self ordered generators from EGD,( five total). The sales person was very attentive and provided me with all necessary information. The on line status updates were very helpful. I received all Five generators today via R&L freight , Lift gate service. The driver was present and as promised called 30 min prior to arrival. We unloaded the units and I unpacked and assembled all five in under 45 min. Pretty straight forward.

Only damage if you could call it that was that two of the units had what I would call chaffed frames on the top!. Might consider some foam packing at both ends of the box on top. I have yet to fill mine with oil, fuel and start it up. But that will take place tomorrow!

It was much easier than ordering my cell phone on Line.

Four of my neighbors and my self ordered generators from EGD,( five total). The sales person was very attentive and provided me with all necessary information. The on line status updates were very helpful. I received all Five generators today via R&L freight , Lift gate service. The driver was present and as promised called 30 min prior to arrival. We unloaded the units and I unpacked and assembled all five in under 45 min. Pretty straight forward.

Only damage if you could call it that was that two of the units had what I would call chaffed frames on the top!. Might consider some foam... more

First, I'm pleased with EGD and R&L Transport. My purchases were processed quickly, I was informed of the status, and shipping and delivery were as expected. I will definitely purchase from EGD in the future.

Re: my XG800E Experience:

It was very difficult to start-up and keep running at first. The oil level was correct, there was gas in the tank, fuel shut-of was "ON", seemed to be spark, but wouldn't start-up. I found a "U" bend in the gas line at the fuel shut-off, which might cause the problem - it was facing upward before turning downward to the carb. I only had about 2 gals of gas in the tank and don't think there was enough weight to push it through. I rotated the "U" bend downward and it seems ok now. Nonetheless, I start the engine every few days to gain confidence in it. It's been ok for the last week.

The handle bar lock mechanism broke the second time I lifted the generator to move it out of my garage. It's been about 2 weeks since the repair shop ordered the part and I'm waiting for it to arrive and be installed.

I am surprised at the problems that I've experienced with my generator. Generac does have a reputation for quality products and all the reviews of the 5747 are positive. I do hope to gain confidence that my XG8000E will be a reliable source of power when I need it in the future.

Re: Accessories:

The Century and Powermate 30A cables are as expected. The Classic large cover fits the XG8000E perfectly.

First, I'm pleased with EGD and R&L Transport. My purchases were processed quickly, I was informed of the status, and shipping and delivery were as expected. I will definitely purchase from EGD in the future.

Re: my XG800E Experience:

It was very difficult to start-up and keep running at first. The oil level was correct, there was gas in the tank, fuel shut-of was "ON", seemed to be spark, but wouldn't start-up. I found a "U" bend in the gas line at the fuel shut-off, which might cause the problem - it was facing upward before turning downward to the carb. I only ... more

After a hurricane that we came through without losing power I felt that it was a near miss and as such purchased my GENERAC.

The main and sole reason I purchased a GENERAC is the fact that the engine and I assume the overall systems is made in the USA WI. There are many choices to choose from when buying equipment your plant in the US is a real selling point as well as the pressure lube system verse splash "lube" is another selling point.

I have not as of yet started the "generator" as the transfer switch is on back order. Since we have clear skies for a while hopefully all will be installed and up and running before the next storm. Winter in just around the corner.

After a hurricane that we came through without losing power I felt that it was a near miss and as such purchased my GENERAC.

The main and sole reason I purchased a GENERAC is the fact that the engine and I assume the overall systems is made in the USA WI. There are many choices to choose from when buying equipment your plant in the US is a real selling point as well as the pressure lube system verse splash "lube" is another selling point.

I have not as of yet started the "generator" as the transfer switch is on back order. Since we have clear skies for a while hopeful... more

Very pleased with the generator and waiting for the electrician to complete the hook-up. Wondering why you don't offer a mouse-proof cover to prevent rodents from getting into the generator and making nests and chewing the wiring when in storage for long periods of time. I had this happen to a generator previously and discovered the problem only when I needed to use the generator after losing electricity for several days.

EGD: Portable generators used for emergency applications should be started/tested on a monthly basis. Normally this should be enough to deter rodents from building nests.

Very pleased with the generator and waiting for the electrician to complete the hook-up. Wondering why you don't offer a mouse-proof cover to prevent rodents from getting into the generator and making nests and chewing the wiring when in storage for long periods of time. I had this happen to a generator previously and discovered the problem only when I needed to use the generator after losing electricity for several days.

EGD: Portable generators used for emergency applications should be started/tested on a monthly basis. Normally this should be enough to deter rodents from building nests... more

Story much like most others except my in-laws, both in 80's, have had to move in with us and it was a little rough on them but we all survived. Worst part was having a well, no power for pump, and no flushing toilets, fortunately I had pool water to use but it was a lot of bucket pouring, haha.

I received the 8 kw model extremely fast and it started right after initial prep so at this point I have no worries. I have contracted with an electrician to set me up with a transfer panel so I can run most of the house.. The delivery driver was a big help as my driveway is very long and the semi could not get down it. He helped me hand truck it down the driveway to my dolly so I could push it to my garage. Much thanks and good job to all.

Story much like most others except my in-laws, both in 80's, have had to move in with us and it was a little rough on them but we all survived. Worst part was having a well, no power for pump, and no flushing toilets, fortunately I had pool water to use but it was a lot of bucket pouring, haha.

I received the 8 kw model extremely fast and it started right after initial prep so at this point I have no worries. I have contracted with an electrician to set me up with a transfer panel so I can run most of the house.. The delivery driver was a big help as my driveway is very long and the semi c... more

I did quite a bit of research on different brands before settling on the Generac. Order placed, the XG8000E was promptly shipped, delivered conveniently and undamaged. Tail gate option necessary !!!! ( this is no lightweight )
Order process was easy and straightforward. Best price around. No hidden fees and order filled without a hitch.
Delivered to my garage. Excellent service. Well packed. No broken or missing parts.

The experience with EGD was excellent.E-mail confirmation, by EGD, received within the hour, followed by shipping confirmation. E-mail confirmation for delivery by freight company to set up delivery date. Delivery late in day due to flooding........ understandable ! Ordered on Wednesday, it was delivered on Monday. I would, without hesitation, recommend buying from Electric Generators Direct. Service like this is not easily found today.

The generator itself is a beautiful unit. Seems very well built. Comes with parts for first tune up too.
( air filter,oil filter and spark plug & plug wrench ) )Pretty easy to assemble, directions not required. Assembly is a no brainer.

Installed oil and added some gas. ( use STAIBIL additive )The unit:......... One problem, it would not start.
Then I thought it might be too little gas in the tank since I only wanted to test start it and not fill it all the way, so I added another two gallons to eliminate doubt. Still no go. Not feeling real good at this point!

After taking some things apart (removing spark plug, side panels, etc.........) best guess,carb definitely the problem.
Spark plug wrench which is included, should have been made at least 2" longer !!!! Used starter fluid, engine sputtered. ( definite carb problem) residue. Sprayed gumout into carb,set choke, engine sputtered to life. Put it back together and it started right up. Cranks up quickly now.. Glitch repaired !!

Electric start on engine of this size is a must difficult to pull start. Have not had a power outage so can't comment on that. It seems to be ready to serve the purpose for which it was purchased . Should be more than enough power to handle most of my household needs the next time PSE&G pulls the plug. Ready prepared for the next storm. ( but not looking forward to it. )
This this doesn't purr like a kitten, unless it is a kitten with an attitude. You wouldn't want it under your bedroom window but it is tolerable.

Cons: spark plug wrench is to short should be 2 to 3" longer !!!
exploded view of machine would be nice, informative.and helpful.
better quality wheels. (cosmetic these can be replaced )


Subsequent order for Generac GP3250 - 3250 watt Portable Generator received without any problems
Same quality service by EGD.One pull on recoil starter cord, instant start. Well built. Quiet !


Awaiting order for transfer switch and misc items............"Back Ordered."

This review written by a paying customer, not EGD
Comment similar to this made by me only once before.
I'm in my 70"s

Thank you,
Art in NJ Sept 2011

I did quite a bit of research on different brands before settling on the Generac. Order placed, the XG8000E was promptly shipped, delivered conveniently and undamaged. Tail gate option necessary !!!! ( this is no lightweight )
Order process was easy and straightforward. Best price around. No hidden fees and order filled without a hitch.
Delivered to my garage. Excellent service. Well packed. No broken or missing parts.

The experience with EGD was excellent.E-mail confirmation, by EGD, received within the hour, followed by shipping confirmation. E-mail confirmation for delivery by frei... more

Everything was fine when it arrived. I put everything together no problems. The only problem I had was it would not start up. Everything was functioning like it was suppose to but it just would not start. I had spark, so it had to be a gas problem. I could see gas in the little filter so I knew gas was getting that far, so I checked the other responses that other people wrote about and found things to try, and shooting starting fluid in the carb did the trick.

It fired up, so I let it run little while before I shut it off.I tried it later and it started up with no problems. Now it starts every time I hit the start button. I really like it so far. Thanks for your good service.I will be buying from you again.

Everything was fine when it arrived. I put everything together no problems. The only problem I had was it would not start up. Everything was functioning like it was suppose to but it just would not start. I had spark, so it had to be a gas problem. I could see gas in the little filter so I knew gas was getting that far, so I checked the other responses that other people wrote about and found things to try, and shooting starting fluid in the carb did the trick.

It fired up, so I let it run little while before I shut it off.I tried it later and it started up with no problems. Now it starts e... more

I ordered this unit just before hurricane Irene, unfortunately it arrived one week later only 4 hours before my power was restored. I did use it for only 4 hours but I am very pleased with its quality and capacity. I plan to have my house wired up by an electrician so that I can have essentials working i.e. well pump, sump pump, fridge and freezer working when I lose power.

I have done the research and Generac is an excellent quality and reliable generator. It took me about a half hour to install the wheels and add oil and gas. The battery was already charged and the unit started up on the first try after I set the choke on half choke. I love this unit and would recommend it to others.

I ordered this unit just before hurricane Irene, unfortunately it arrived one week later only 4 hours before my power was restored. I did use it for only 4 hours but I am very pleased with its quality and capacity. I plan to have my house wired up by an electrician so that I can have essentials working i.e. well pump, sump pump, fridge and freezer working when I lose power.

I have done the research and Generac is an excellent quality and reliable generator. It took me about a half hour to install the wheels and add oil and gas. The battery was already charged and the unit started up on th... more

Following a 3 day power outage due to Tropical Storm Irene, I ordered an XG8000E. The generator arrived 1 week later (lift gate delivery). After setup, it started up right away. As an initial test, I plugged a 12 Amp electric leaf blower into the generator. The leaf blower ran slowly. I verified that the leaf blower ran normally on house power. I got out my multimeter and measured the voltage in the 120V plugs at 75 to 80 volts. I plugged the leaf blower back into the generator. When I turned the leaf blower on again, I observed that the generator slowed down and did not come back up to speed as I expected it to. I took the rear panel off and found that when I manually advanced the throttle, the voltage in the 120 V plugs rose to over 100 V, then fell back to 75 to 80 V when I released the throttle.

After numerous calls, my generator has been left with a Generac Sales & Service shop, though getting it into the back of my station wagon was a bit of a pain. This seems the down side of purchasing through a web retailer or big box store. If I had bought the generator through a local power equipment retailer, I would expect the generator to have been tested before delivery.
It remains to be seen how promptly the service shop deals with my problem and how well Generac lives up to its warranty.

On the positive side, the product has a very substantial look & feel. Once I have a working generator, I am hoping for many years of reliable power. I chose the XG line because I wanted the improved lubrication proviced in the XG & XP products after listening to a neighbor's generator running for more than a week, waiting for power to be restored to his home.

Some product suggestions:
- A dip stick for checking oil level
- a convenient outlet for draining the gas tank
- pneumatic tires or at least ones with some 'give'. With the weight of the generator, the rigid wheels are hard to roll on irregular surfaces.

Following a 3 day power outage due to Tropical Storm Irene, I ordered an XG8000E. The generator arrived 1 week later (lift gate delivery). After setup, it started up right away. As an initial test, I plugged a 12 Amp electric leaf blower into the generator. The leaf blower ran slowly. I verified that the leaf blower ran normally on house power. I got out my multimeter and measured the voltage in the 120V plugs at 75 to 80 volts. I plugged the leaf blower back into the generator. When I turned the leaf blower on again, I observed that the generator slowed down and did not come back up... more

The generator is everything I expected. It was easy to assemble, and fired right up when I started it for the first time. The only negative was the carrier, R&L. We were given a four hour window on a Friday. My wife left work early to meet the delivery.

Apparently, the the guy shows up one hour early, when nobody was home. I called R&L and was told me it wasn't an exact science, no apology nothing. They gave me a four hour window and couldn't hit it LAME! Anyway we received it the following Monday just in time for our fourth power outage of the year. The money I saved by buying from EGD was lost in my wife's lost wages. Buy local.

The generator is everything I expected. It was easy to assemble, and fired right up when I started it for the first time. The only negative was the carrier, R&L. We were given a four hour window on a Friday. My wife left work early to meet the delivery.

Apparently, the the guy shows up one hour early, when nobody was home. I called R&L and was told me it wasn't an exact science, no apology nothing. They gave me a four hour window and couldn't hit it LAME! Anyway we received it the following Monday just in time for our fourth power outage of the year. The money I saved by buying fro... more

I ordered the unit and it was promptly shipped, delivered conveniently and undamaged. I would recommend buying from Electric Generators Direct. They had the best price and filled my order without a hitch.

The unit: I had little trouble with the assembly, take your time and follow directions. One problem, would not start, after about an hour of taking everything apart (removing spark plug, side panels, etc.) I broke the gas line apart at the filter and no gas. Blew into the tank like blowing up a balloon and the gas started flowing out the line. Put it back together and it started right up. Cranks in one second now.

Have not had a power outage so can't comment on that. It seems to be ready to serve the purpose for which I purchased it. Just waiting on the next storm.

I ordered the unit and it was promptly shipped, delivered conveniently and undamaged. I would recommend buying from Electric Generators Direct. They had the best price and filled my order without a hitch.

The unit: I had little trouble with the assembly, take your time and follow directions. One problem, would not start, after about an hour of taking everything apart (removing spark plug, side panels, etc.) I broke the gas line apart at the filter and no gas. Blew into the tank like blowing up a balloon and the gas started flowing out the line. Put it back together and it started righ... more

I needed emergency power for medical reasons. I looked everywhere, and the best deal I could find was with Generators Direct! Not only the price, but the phone support and delivery process were GREAT. I worked with the phone center help at Direct Generator and they helped me determine the best suited Generator for my needs. Not to big, not to little, just right. When my electrician installed it he said it was the best deal I could have gotten anywhere and was a perfect match for my need. I was told exactly what I needed for the install, obtained those items and within a couple of hours it was installed and the proper harness was made, connected and tested. The Generator started the first time and works perfectly. No more worries when the power goes off.

Thanks Generator Direct!

I needed emergency power for medical reasons. I looked everywhere, and the best deal I could find was with Generators Direct! Not only the price, but the phone support and delivery process were GREAT. I worked with the phone center help at Direct Generator and they helped me determine the best suited Generator for my needs. Not to big, not to little, just right. When my electrician installed it he said it was the best deal I could have gotten anywhere and was a perfect match for my need. I was told exactly what I needed for the install, obtained those items and within a couple of hours... more

I did quite a bit of research on different brands before settling on the XG8000E. I was a little concerned about buying an expensive piece of equipment like this online, but the experience with EGD was very good. Order process was easy and straightforward. Best price around. No hidden fees. Ordered on Tuesday & it was delivered on Friday. I couldn't be home for delivery so the delivery company put it in my garage for me! Excellent service. Well packed. No broken or missing parts.

The generator itself is a beautiful unit. Seems well built. Comes with parts for first tune up too. Pretty easy to assemble, though directions could be a little better. Though they're printed in three languages(!) there's no mention of exactly how much oil needs to be added at start up (I had to use part of second quart) or whether there is a spark plug actually installed (putting one in is rather inconvenient). The unit is heavier than I expected and the tires didn't make it as easy to move around as I thought.

Contrary to the directions, the battery (which is included) was not charged and so the electric start didn't do the trick. Unfortunately, neither did the pull start, which led to my question about the spark plug being installed. Then I thought it might be too little gas in the tank since I only wanted to test start it and not fill it all the way, so I added another half gallon to get it to one & a half. Still no go. Not feeling real good at this point! Fortunately, after charging the unit for 16 hours it kicked right over. Still difficult to pull start.

Unit ran well. Not too noisy. Should be more than enough power to handle most of my household needs the next time we lose power.

I did quite a bit of research on different brands before settling on the XG8000E. I was a little concerned about buying an expensive piece of equipment like this online, but the experience with EGD was very good. Order process was easy and straightforward. Best price around. No hidden fees. Ordered on Tuesday & it was delivered on Friday. I couldn't be home for delivery so the delivery company put it in my garage for me! Excellent service. Well packed. No broken or missing parts.

The generator itself is a beautiful unit. Seems well built. Comes with parts for first tune up too. Pretty ... more

I did research for about a month on generators. Talked with alot of the people at work who have generators and they all said Generac is a top and reliable brand. Shopped local and no one could match or beat the price I found on line at Electric Generator Direct.

I orderd over the phone and the service was friendly and my question were answered. We have finally got it set up to run our house when we have prower outages. This happens a few or more times a year. We have not had to use it for that reason yet.

The electric starter is nice. Starts easy. I am sure it will be on problem. I will write again after we have used it for a power outage and give a update.

I did research for about a month on generators. Talked with alot of the people at work who have generators and they all said Generac is a top and reliable brand. Shopped local and no one could match or beat the price I found on line at Electric Generator Direct.

I orderd over the phone and the service was friendly and my question were answered. We have finally got it set up to run our house when we have prower outages. This happens a few or more times a year. We have not had to use it for that reason yet.

The electric starter is nice. Starts easy. I am sure it will be on problem. I wi... more

Ordered the Generac 8000 X generator at a backup due to the recent outages we have been experiencing. After bouncing through a couple of web sites, found everything I needed on ELECTRIC GENERATORS DIRECT.

The complete explanation, sizing, pricing, and ordering was a snap. This bar none, was the easiest product order I have done on the internet.

The feedback on the delivery came quickly, and tracking wasn't needed because the delivery co. called and confirmed pending delivery. I ran into a delivery problem prior to delivery due to a unscheduled trip. I called the delivery co. and asked to either deliver one day earlier or postpone to the following week. They delivered one day earlier.

Unpacked the unit when I returned from my trip. Followed the instructions on wheel assembly, filled the oil, put in about 5 gal of gas, and plugged in the battery charger for about one hour. The unit started up with out a problem. I let the unit to run for about 10 minutes and then checked the power output on all outlets.

Everything worked fine. My wife now has some peace of mind if we have any more outages.

Ordered the Generac 8000 X generator at a backup due to the recent outages we have been experiencing. After bouncing through a couple of web sites, found everything I needed on ELECTRIC GENERATORS DIRECT.

The complete explanation, sizing, pricing, and ordering was a snap. This bar none, was the easiest product order I have done on the internet.

The feedback on the delivery came quickly, and tracking wasn't needed because the delivery co. called and confirmed pending delivery. I ran into a delivery problem prior to delivery due to a unscheduled trip. I called the delivery co. and ... more

After much research and several emails asking questions from the staff, I ordered my Generac XG 8000E generator from Electric Generators Direct. I have to say they were very professional and answered all of my questions.

One of my main requirements was that the generator had to have been made in the USA. This one is. The generator arrived a day earlier than expected, which was fine. After filling it with oil and gasoline, I hit the key and it started right up. I plugged in my power miter and it worked fine.

I haven't used it for an emergency yet, but know it will be able to handle the job when it happens. Great price and a great product. Just one note be sure you go ahead and fill it with gas when you get it, because when the power goes out, the gas pumps don't work.

After much research and several emails asking questions from the staff, I ordered my Generac XG 8000E generator from Electric Generators Direct. I have to say they were very professional and answered all of my questions.

One of my main requirements was that the generator had to have been made in the USA. This one is. The generator arrived a day earlier than expected, which was fine. After filling it with oil and gasoline, I hit the key and it started right up. I plugged in my power miter and it worked fine.

I haven't used it for an emergency yet, but know it will be able to hand... more

After enduring our third outage in as many years, my wife was ready for a solution!

After doing my homework, I decided on the Generac 8000K because of the fuel usage to wattage ratio and because of the excellent reviews this unit had on multiple internet sites.

I paid less for it than I could have at my local Big Box Store. It was delivered to my door and placed inside my workshop!

After adding oil and gas and connecting the hot wire to the battery, I pulled the choke and pressed the start button. I anticipated a "grind-grind-grind-grind" sound then maybe a short fire up sound from the motor. I was surprised that almost the same instant that I touched the start button, the machine fired right up! It ran and purred like a kitten, well, a very LOUD kitten.

I was impressed with the LED lighting built into the machine, allowing me to easily see the plug holes for easy access on a dark night. I also purchased a cover, a 30 amp 25' cord, and a 30 amp receptacle box for the house. All items were 100% quality.

I did a dry run switchover of my house to the generator. Overwhelmed at the power this unit has! We have not had an outage yet, but when we do, we are READY.

I would not hesitate to do business with Electric Generator Direct! I am 110% satisfied!

After enduring our third outage in as many years, my wife was ready for a solution!

After doing my homework, I decided on the Generac 8000K because of the fuel usage to wattage ratio and because of the excellent reviews this unit had on multiple internet sites.

I paid less for it than I could have at my local Big Box Store. It was delivered to my door and placed inside my workshop!

After adding oil and gas and connecting the hot wire to the battery, I pulled the choke and pressed the start button. I anticipated a "grind-grind-grind-grind" sound then maybe a short fire ... more

I recently ordered this unit and I am happy with it. The unit is nicer really than described.

It had all the features listed but you must see it to believe it. I especially like the lighted outlet panel.

Assembly was very easy. My only fault with it at all was the fuel hose. I couldn't get it to start at first but after a brief look found that the fuel hose from the shut off valve to the fuel filter was cut too short and caused a kink. It was an easy repair but it did disappoint.

I shopped for a unit made in the USA because made in China has it problems, and I would like to think I helped save some American's job.

Overall it's a good value. Dealing with EGD was a very good experience. The price was great and free shipping was even better.

I recently ordered this unit and I am happy with it. The unit is nicer really than described.

It had all the features listed but you must see it to believe it. I especially like the lighted outlet panel.

Assembly was very easy. My only fault with it at all was the fuel hose. I couldn't get it to start at first but after a brief look found that the fuel hose from the shut off valve to the fuel filter was cut too short and caused a kink. It was an easy repair but it did disappoint.

I shopped for a unit made in the USA because made in China has it problems, and I would like to think I... more

My wife and I added a back up power system to our home in early 2010. I searched the local hardware stores as well as online retailers for a top notch generator.

My research led me to Generac as they are built here in the USA in Wisconsin. I also knew we wanted a portable unit along with electric start in case my wife has to get it going in my absence.

I figured out my total wattage INCLUDING my electric 50 gal water heater and decided on the Generac XG8000E. The free speedy delivery from Generator Direct was awesome. I had the unit in about 3 days here in Western North Carolina. It was on a pallet and was in perfect condition.

I put the wheel kit on it, connected the battery, poured in the oil and it started right up. I also ordered the 10 circuit Reliance brand transfer switch. This took about 2 hours to install.

The hardest part was choosing which circuits to power. I actually turned everything in my house on, then started at the top of my main panel and went through turning off each circuit to find out exactly what was on it. That took the longest amount of time. Once this was done, the rest was easy.

The water heater took up 2 spaces in my switch because it's 240V. Once everything was wired, I was anxious to try it out, so I simulated a power outage by throwing the main panel disconnect. Per the instructions, I started my generator and let it warm a few minutes, then I connected my 25', 30 amp cord and started turning each circuit on the transfer switch to the GEN position.

This generator didn't flinch and the "power bar" LEDs showed 25% capacity. I then went into the house and turned everything on that we wanted on the generator: microwave, computer, 3 televisions, lamps, I even opened the refrigerator doors to make sure it was cycling.

I went back down to the basement to look at the meters on the transfer switch and it was only reading about 1900W. The generator was still at idle. So then I started the ultimate test. I went and opened the hot water faucet trying to get the hot water heater to come on.

Let me tell you, the generator nearly died when the heating elements came on. The power bar had all 4 LEDs burning and you could tell the generator was under load! It ran the water heater, but it was a struggle. Now I am planning a tankless water heater because my current water heater is just too much. I'm on city water, so I don't have to run a well pump. Plus this will free up 2 additional circuits.

The only reason I bought the 8000W unit was anticipating the water heater. Now I wish I would have bought the 6000W unit and saved some money as my total "backup" requirements are not going to be above 4-5KW. I guess having extra watt capacity is not a bad thing, but I worry about the fuel usage on extended runs.

So far I am very pleased with the quality and build of both the generator and the transfer switch. After my install I went to my local Northern store just to look at accessories and their selection and inventory was pitiful compared to Generators Direct.com.

EGD RESPONDS: Your money hasn't been wasted- your generator will last longer because you won't be running it at full load.

My wife and I added a back up power system to our home in early 2010. I searched the local hardware stores as well as online retailers for a top notch generator.

My research led me to Generac as they are built here in the USA in Wisconsin. I also knew we wanted a portable unit along with electric start in case my wife has to get it going in my absence.

I figured out my total wattage INCLUDING my electric 50 gal water heater and decided on the Generac XG8000E. The free speedy delivery from Generator Direct was awesome. I had the unit in about 3 days here in Western North Carolina. It wa... more