Q: I have the GP15000E but plan to purchase a larger automatic standby generator. Currently only have a 30 AMP inlet installed--so not using all power. Can I install a transfer box (100A or 200A) and a 50 AMP inlet box to use the current generator and still use the transfer box when we install the larger automatic generator? If so, what do you recommend? by DB from Ohio on July 06, 2012
A: DB, manual transfer switches and automatic transfer switches may sound similar, but they are actually nothing alike. If you purchase a standby generator, you'll need to get the automatic transfer switch. Otherwise, the generator won't be able to sense when power goes on and off.
As for your manual transfer switch, here's the kit that we recommend with the GP15000E:
Q: Hey Jim, I have the GP17500. How do you charge the battery? In the package there is a 12v start cable. Does this hook up to a trickle charger or is some way else to charge the batt when not in use?
Thank you, Anthony Norcia by Anthony Norcia from Connecticut on February 18, 2012
A: The generator charges the battery when in use and the generator should be started every 7 days per the owner's manual. This properly lubricates the engine, keeps fuel moving through the carburetor to prevent clogging and it charges the battery.
Otherwise, you need to follow the long term storage process according to the manual and then us a trickle charger on the battery to keep it charged.
Q: What is the maximum output in watts out of the NEMA 14-50R outlet I can get from a XP 10000E Generac Generator by Michael Teixeira from Connecticut on January 08, 2012
A: Any 50A outlet, receptacle, cord or switch has a maximum of 12,500 watts....Amps x Volts = Watts. by Jim, Product Expert
Q: After buying the GP15000E (5734), what other items do I need to have to connect it to my home and approx how much would it cost to have an electrician put it all together? by Claude Dowdy from Texas on June 07, 2011
A: The other items needed to tie this generator to your home would be a manual transfer switch, a power cord and the outdoor power inlet box. Pricing for the installation can vary by location and unfortunately we cannot provide a cost. See links below for recommended installation models:
Q: Ref: Generac Model 5735 We have a 200 AMP service and would like to use the 100 AMP manual transfer switch. Does the 100 AMP switch work the same way as the Kit50-25SB? Is the reason for the price difference the circuit breakers for the 100 AMP switch?
by Ken McDaniel from Louisiana on May 04, 2011
A: Yes, the TRC1005C operates the same as the Kit50-25SB except the Kit includes the breakers, power inlet box and power cord. All of these items would need to be purchased when selecting the TRC1005C.
Q: I just received the generator I purchased from you (Generac GP5500 - 5500 Watt Portable Generator) and it comes with a bottle of oil. It does not say on the bottle what type it is. 30 weight or 10w30? Do you know so that it is the proper oil to use for the current temperature. Thanks, Larry by Larry from Ohio on March 26, 2011
A: Generac uses 10W30 in their kits that get sent with the portable generators. by Jim, Product Expert
Q: SO IF THERE IS NO ALTERNATOR, DO YOU CHARGE THE BATTERY. WHILE THE UNIT IS RUNNING , OR DO YOU WAIT TILL AFTER YOU HAVE USED THE UNIT? by JOHN AUKERMAN from Ohio on March 24, 2011
A: Charging of the battery in the generator is done when the unit is not in operation. The provided charger is plugged into a 120V wall outlet and the other end goes into the designated plug-in on the control panel. by Jim, Product Expert
Q: Hi Jim I bought the generac 15000 generator , it works really good the only problem I have is that when I turn it off it back fires once right after the engine shuts off . Is there something I could do to make it stop backfire . The generator only has 5 hours . Any help would be helpful thank you . by George from New York on March 06, 2011
A: The unit may be backfiring due to the gasoline quality. It is always best to use clean fresh fuel as fuel can go bad within 30 days. The only other option would be to have a certified Generac service center check the unit for you to see if the carburetor is out of adjustment. by Jim, Product Expert
Q: Hi Jim. I bought a 17.5 kw Generac and want to use it to power the whole house. Is there a way to get more than 50 amps to a transfer switch.? What transfer switch would you choose? by Peter Matheson from Nevada on February 19, 2011
A: The best way to connect to your home panel and have the ability to use all your circuits is to use a manual transfer panel based on the amperage size of your existing panel. (100A or 200A) This transfer panel would be mounted between your meter and your main panel breaker so you have control of all of your circuits. You still need to control them according to the load without exceeding the maximum of 12,500 watts through the 50A outlet. In a normal situation no one normally uses anywhere near 12,500 watts at any one time. The link below will show you some of the switches we have to give you more options.
Q: Most transfer switches I have found have a max wattage of 12,500. What transfer switch do you recommend with this monster of a generator (Generac GP17500E)? by Greg from Ohio on February 07, 2011
A: It is correct that the largest transfers switches have 12,500 watts max and due to the largest outlet on the generator (50A) it too has the same issue when connected to a manual transfer switch which is why Generac included a multitude of outlets on the unit so even when you are connected to a manual transfer switch (50A) you can still utilize the other outlet.
Main rule of thumb is that when you size a generator you want to size it to 80% of the units capacity so when the large loads kick in, the generator has enough capacity to handle the surge and still have sufficient power available so the voltage does not drop off which could damage sensitive electronics.
12,500 running watts is a lot of power to have available and you could most likely run your entire home with it. I recommend using a whole house type manual transfer switch which gets installed between your meter and your main breaker which allows you to control all of your circuits and with proper usage your whole house is accessible.
The following switches would be a good recommendation based on your panel size.
Q: Jim, the GP15000E has one 50 amp 240v outlet. Assuming I can only use one outlet to feed into the connection box on the outside of my house, how much 120v current can I expect to have at my breaker box? How can I maximize the 120V current available for use in my house? by David from Indiana on January 20, 2011
A: The 50A outlet on the Generator is 120/240V which does provide the 120V you are looking for and a maximum of 12,500 watts can be run through the 50A outlet. When the generator is sized properly at 80% of the generators output capacity the 50A outlet is sufficient enough for emergency usage. by Jim, Product Expert
Q: How does this generator start in cold weather with the electric start? What is the difference between OHV engine & Generac's OHVI engine? by Daryl Hammond from Ohio on January 17, 2011
A: Portable generators are normally stored inside and the B&S 30471 comes with a float style battery charger which is plugged into the generator when not in use. This allows the generator battery to have a sufficient charge when the generator is needed to start.
An OHV (Overhead Valve) engine is compact designed and generally makes the unit operate quieter. The Generac OHVI (Overhead Valve Industrial) engine is built robustly with premium power and high performance and comes with a fully pressurized oil lubrication system and spin-on filter. by Jim, Product Expert
Overall Rating
4.6
(Based on 74 Reviews)
Sort By
Jim Baugher, Product Expert Electric Generators Direct
Jim's Recommendation
One workhorse of a generator. Is it an emergency generator? Is it a professional generator?
Actually, it's both. Homeowners love it because it generates enough electricity to power a small home, including a 4-ton central air conditioner.
Contractors love it because it can power an entire job site. It includes nearly every type of plug imaginable, ranging from an ordinary household outlet to a powerful 50-amp straight-blade plug.
Good luck trying to find a generator this big in stores. Better yet, good luck trying to bring it home in a tiny sedan. This generator was designed to be delivered directly to your door.
March 26, 2013
William Frostburg, MD
Fired Right Up
Delivery was a breeze, I backed my UTV right up to the tractor trailer and slid it right off into the bed. I slid it partially off the pallet and used a hydraulic jack to install the wheels. The only problem I had was when installing the axle. When I placed the spacer on the axle, wheel and the flat washer, the retaining pin was no where near lining up with the hole in the axle. I went to the hardware store and purchased two 3/4" washers and replaced the spacer with two flat washers. I installed the handle and put oil and gas in, hit the starter and it fired right up. The electrician is arriving tomorrow to install the unit professionally.
Delivery was a breeze, I backed my UTV right up to the tractor trailer and slid it right off into the bed. I slid it partially off the pallet and used a hydraulic jack to install the wheels. The only problem I had was when installing the axle. When I placed the spacer on the axle, wheel and the flat washer, the retaining pin was no where near lining up with the hole in the axle. I went to the hardware store and purchased two 3/4" washers and replaced the spacer with two flat washers. I installed the handle and put oil and gas in, hit the starter and it fired right up. The electrician is... more
March 22, 2013
Bill Joelton, TN
Generac 15kw
I was looking for a good generator for backup power when the electricity goes out. I contacted Generac and they referred me to electric generators direct. I contacted this company and ordered a 15kw generator. The people I spoke to were very helpful and courteous, explained everything I needed. I am well satisfied with the product and electric generators direct co.
February 26, 2013
Chris
To Green To Tell A Lot
I have had this unit installed only for a week so I can't say how well the long haul is but: Ordering, and delivery was excellent. Questions were answered satisfactorily as well before purchase. I am impressed how easy the unit is to handle considering it weighs 373lbs. Well balanced for portability.
Assembly was straight-forward but unless you have a couple of beefy friends, you need some way to lift the unit so the wheels and stop can be installed. Take care in filling oil crankcase. It is easy to overfill, and you don't want to overfill... Also, I like the oil drain hose feature, this will really help eliminate oil change mess.
YOU NEED HEARING PROTECTION WHILE IN OPERATION!! This generator is surprisingly loud!
I have had this unit installed only for a week so I can't say how well the long haul is but: Ordering, and delivery was excellent. Questions were answered satisfactorily as well before purchase. I am impressed how easy the unit is to handle considering it weighs 373lbs. Well balanced for portability.
Assembly was straight-forward but unless you have a couple of beefy friends, you need some way to lift the unit so the wheels and stop can be installed. Take care in filling oil crankcase. It is easy to overfill, and you don't want to overfill... Also, I like the oil drain hose feature, this wi... more
February 23, 2013
Lucille
My New 15kw Generac Generator
So far it has been great to have. We were hit by Hurricane Sandy and only had a 2000 watt Honda. It did great but could only handle limited production. So we bought this one and it works the whole house. A little ruff to put together but not bad with help. We had whole panel cover changed on our electrical panel and added proper plug for generator hook up.
February 16, 2013
Powerless Nolonger Bethesda, MD
Save Me Form Pepco
We are served by the most unreliable power company in the country. Initially 8 years ago when I lost power for a couple of days, I thought it was an aberration, but then we have been losing power on a regular basis and the outage duration has gone up to week- 9 days. The company(Pepco) was deregulated a few years ago, they reduced the maintenance, fewer linesman doing inspection etc. They have beefed up their PR and waste money on Ads trying to save their posterior after the power outages. Any way they have successfully moved the DC and surrounding neighborhood into third world paradigm when it comes to reliability of power supply.
After the last outage, I was done depending on PEPCO. Options were full fledged standby , I do not have natural gas , so I had to look at portables. Only the gasoline engines seem to have the oomph to provide + 10KW. I was looking at Honda, but did not see the larger capacity, happen to stumble onto Generac, initially looked at 10KW, but after talking to folks at EGD (Very friendly and knowledgeable staff), decided that 10KW was more a construction version, and for home backup, 15KW seemed to be a better option (the website is excellent resource).
Placed order and it came around the time they had committed. Arranged for lift gate service, you need it, this weighs in at 300+ lb. The package had a little damage. Paint scraping on the tubular frame, seems cosmetic, noted on the delivery, the delivery folks took a snapshot, called into EGD and they promptly sent the paint.
The instruction manual is bad (where all have the technical writers gone), the company(Genrac) might be stretched given the slew of storms, seems they had not looked at all the nuts and bolts they had packed, had some which were never used in the manual. But if you are mechanically inclined, it is not a big deal. They (Genrac) can take a leaf from Sears manuals which are very good and the pictures and parts stories are very coherent and easy to use.
Do not take the generator off the pallet, until you get the wheels on them. It might not be easy putting on the cotter pin(Wheel-axle) given the width of the pallet which can block the wheel, I did not put the final outside washer to get past the problem.Once it was on the ground, slipped the washer back and bent the cotter pin.
Followed the instruction and fired it up, the start mechanisms is easy, but makes me nervous as their is no mechanical option. After test firing it a few times, took my house off the grid and connected to my 50 amp external socket in box. Then slowly introduced most of the circuits, with exception of AC & water heater, it went smoothly and no issues. Will try all the circuits , once I am done identifying all of them. Got hold of a couple of Eagle metal fuel cans (extremely well built), I believe I am set for the next outage. Will update once i have tested the heavier circuits. I have used stabil, it is next to impossible to get ethanol free gas. Hopefully stabil helps out. I will fire it up again in a few weeks, hopefully it will start up fine.
Thanks to folks at EGD. Hope you provide feed-backs to the supplier and help them improve the product and manuals, which will be your value add (given the volumes you deal with).
We are served by the most unreliable power company in the country. Initially 8 years ago when I lost power for a couple of days, I thought it was an aberration, but then we have been losing power on a regular basis and the outage duration has gone up to week- 9 days. The company(Pepco) was deregulated a few years ago, they reduced the maintenance, fewer linesman doing inspection etc. They have beefed up their PR and waste money on Ads trying to save their posterior after the power outages. Any way they have successfully moved the DC and surrounding neighborhood into third world paradigm when i... more
February 04, 2013
Woodie
For The Money, You Can't Go Wrong
I bought this gen back in Sept. 2012; I now have had more time to use it than with the first review.
It still has plenty of power. I run a concession trailer with it and hook up two 50-amp leads to run everything. As of now I have not been able to shut it down with an overload.
This last weekend I was out and the trailer next to me could not get his started. I told him I had an extra one in the truck he could use if it started. It was below 0° F that day- nice and cold.
The generator had sat in the box truck all winter not being used and it started right up. I was impressed. For the money, you can't go wrong
I bought this gen back in Sept. 2012; I now have had more time to use it than with the first review.
It still has plenty of power. I run a concession trailer with it and hook up two 50-amp leads to run everything. As of now I have not been able to shut it down with an overload.
This last weekend I was out and the trailer next to me could not get his started. I told him I had an extra one in the truck he could use if it started. It was below 0° F that day- nice and cold.
The generator had sat in the box truck all winter not being used and it started right up. I was impressed. For t... more
February 03, 2013
Jeff D. Greenfield, MA
Great Generator - What A Beast
Over all I really love this generator. It was packaged nicely when delivered and was very simple to assemble. As everyone has reported, this sucker is heavy. If you plan on pushing this thing up hill in your back yard, you will need two strong guys. . .
The generator is loud, but not unexpected for its size. The generator does surge and bounce a bit when a load is applied to it regardless if it's in idle control or not. I had a tech come out to take a look at my unit because the engine never seemed to smooth out until the load was removed from the generator. The tech explained to me that it was because of the electronic controls for the generators, that it was constantly making adjustments to the speed of the motor to try and make the generator adapt to the loading. It didn't matter if the loading was balanced or not.
But, hey the voltage stayed steady and it puts out a lot of power on the 50 amp plug. A lot of generator manufacturers in Massachusetts are GFI protecting 30 amp or less per the newer codes. This generator is one that has the 50 amp outlet that doesn't require GFI protecting, so you won't have to switch the neutral in your transfer switches.
This is my two cents.
Over all I really love this generator. It was packaged nicely when delivered and was very simple to assemble. As everyone has reported, this sucker is heavy. If you plan on pushing this thing up hill in your back yard, you will need two strong guys. . .
The generator is loud, but not unexpected for its size. The generator does surge and bounce a bit when a load is applied to it regardless if it's in idle control or not. I had a tech come out to take a look at my unit because the engine never seemed to smooth out until the load was removed from the generator. The tech explained to me tha... more
January 22, 2013
Michael
This Is A Great Little (big) Generator
Though I've only had the chance to use the generator a few times so far, it works great and is everything it's advertised to be. I'm using it as a backup generator for the house (with electric heat) and it does a great job.
Start-is quick and easy. I love the idle control. When no power is being pulled, the generator automatically idles, reducing the volume and gas consumption. As soon as something gets turned on, the engine ramps right up. (This function can be disabled if desired).
It is loud, but about what you'd expect from a generator this size. Similarly, it weighs a ton (200lbs), but can be wheeled around pretty easily as the weight balance is nice.
I would highly recommend this generator for anyone who needs the power.
Though I've only had the chance to use the generator a few times so far, it works great and is everything it's advertised to be. I'm using it as a backup generator for the house (with electric heat) and it does a great job.
Start-is quick and easy. I love the idle control. When no power is being pulled, the generator automatically idles, reducing the volume and gas consumption. As soon as something gets turned on, the engine ramps right up. (This function can be disabled if desired).
It is loud, but about what you'd expect from a generator this size. Similarly, it weighs a ton (200... more
January 21, 2013
Rick
Outdated Power Lines/surprise Storms In N.h. – 15kw Generator
Neighbor and I hired an Electrician to install Interlock switches (with amperage approved outlets for generator size) to run both of our houses with each of our generators. Would’ve bought a natural gas standalone - standby, but cost would’ve inflated to 5 figures…ouch.
Discount pricing - gained an Angie’s List approved, great person and highly responsive electrician. Don’t buy a manual switch if you have the horses to run everything. Hauled the 375 lbs generator undamaged box from the 18 wheeler on my lawn tractor & cart, assembled - added fluids (use sta-bil in the gas or your gaskets will rot out from ethanol), read manual and sparked up the house.
Awesome! May be only able to use 12.5Kw, but am happy to know that the heat, well, lights and other essentials (everything) running at half power or less summer or winter. I won’t be a slave to the cold in the winter, heat in the summer and mercy of the electric company waiting 2 to 5 days on an average.
Since cable and electric go down during storms we currently are heading to DIRECTV from Com Cast (have your money will charge you more and don’t think about calling us for credit if the power was out). The idea is to have the house complete “grid” free of all outside entities and live as if everything was another day, but stock up on gas…..Enjoy!.
Neighbor and I hired an Electrician to install Interlock switches (with amperage approved outlets for generator size) to run both of our houses with each of our generators. Would’ve bought a natural gas standalone - standby, but cost would’ve inflated to 5 figures…ouch.
Discount pricing - gained an Angie’s List approved, great person and highly responsive electrician. Don’t buy a manual switch if you have the horses to run everything. Hauled the 375 lbs generator undamaged box from the 18 wheeler on my lawn tractor & cart, assembled - added fluids (use sta-bil in the gas or your ... more
January 11, 2013
Maury West Chester, PA
15000 Watt Generator
We have not tried the unit yet, but I can say that the assembly went very smoothly. We are currently awaiting the installation of a transfer switch and outlet box before we try the unit out.
January 06, 2013
Scott
Now I Am Ready
After years of using small generators during power outages just to try and keep refrigerators and freezers running I decided to step up to the Beast. This unit arrived on the date scheduled and all was in perfect condition. After putting on the handle and wheels, hooking up the battery and adding gas it started right up.
I ran it about an hour and then hooked it up to the house through a new transfer switch that I had installed. It appears this beast can handle whatever I decide to throw at it. With the heat strips off it started and ran my 4 ton heat pump.
By the way my wife is now very happy. She has wished for something like this for over ten years.
After years of using small generators during power outages just to try and keep refrigerators and freezers running I decided to step up to the Beast. This unit arrived on the date scheduled and all was in perfect condition. After putting on the handle and wheels, hooking up the battery and adding gas it started right up.
I ran it about an hour and then hooked it up to the house through a new transfer switch that I had installed. It appears this beast can handle whatever I decide to throw at it. With the heat strips off it started and ran my 4 ton heat pump.
It's loud, very heavy, and you can't get 15KW out of one circuit. So if your using this for your home when power goes out, you can only get 12KW from the 50-amp receptacle. It revs high then low continually.
The product is very nice but belongs on a construction site!
EGD RESPONDS: If you are not getting the listed specs from your generator, please contact the folks at Generac directly at (888) 436-3722 x5381, or use our Service Center link at the bottom of our web site to find Warranty Service near you.
Most portable generators are made to meet the needs of contractors, since they are the largest user group when there isn't a weather emergency.
It's loud, very heavy, and you can't get 15KW out of one circuit. So if your using this for your home when power goes out, you can only get 12KW from the 50-amp receptacle. It revs high then low continually.
The product is very nice but belongs on a construction site!
EGD RESPONDS: If you are not getting the listed specs from your generator, please contact the folks at Generac directly at (888) 436-3722 x5381, or use our Service Center link at the bottom of our web site to find Warranty Service near you.
Most portable generators are made to meet the needs of contractors, since they a... more
November 27, 2012
Jeff
No More Worries About Next Outage...
The generator arrived on the exact day scheduled, in excellent condition by a very courteous and helpful delivery driver.
Assembling the generator was made quite easy by simple, explicit instructions. After all necessary assembly was completed, the generator started in 3 revolutions and ran perfectly.
There is no doubt in my mind that this unit was a very good purchase and my worries about the next power outage, no matter how long it lasts, are now virtually nonexistent.
I would definitely recommend this unit to anyone looking for a generator.
November 24, 2012
Tony Easton, PA
Performance During Sandy
During Sandy, we had unlimited power from our 15,000 watt Generac generator. It ran flawlessly for 5 days.
Friends and neighbors spent time at our house, with some taking showers. The only time I turned it off was for the 30 hour oil change and for refueling. Speaking of fuel, I got between 12.5 to 14.0 hours per tank.
Due to the house being powered by the generator, you would not even know that there was anything happening outside. Life was basically normal during the entire storm.
My wife was so impressed with the performance of the generator, that she named me the 'Husband of the Year'!
During Sandy, we had unlimited power from our 15,000 watt Generac generator. It ran flawlessly for 5 days.
Friends and neighbors spent time at our house, with some taking showers. The only time I turned it off was for the 30 hour oil change and for refueling. Speaking of fuel, I got between 12.5 to 14.0 hours per tank.
Due to the house being powered by the generator, you would not even know that there was anything happening outside. Life was basically normal during the entire storm.
My wife was so impressed with the performance of the generator, that she named me the 'Husban... more
November 24, 2012
Dean U.
Handles Both Houses
In past years I have been using my Lincoln Weld-N-Power 150 amp welder / 4500 watt generator as my standby power. It would run about an hour and a half on a tank of gas, and I could only run certain things.
This past spring we had an outage that lasted about 10 hours. I ran my house for a couple of tanks of gas, then took it to the neighbors and ran his for an hour so they could take showers and run their furnace.
Now that I have my new Generac 15000 watt generator I have it all hooked up so that I can run my entire house, my outbuilding and I put an outlet outside that my neighbor can plug into and run his house at the same time.
We did a trial run for about an hour and a half to make sure that it would handle both houses at the same time. My wife did laundry, including drying with an electric dryer, and it handled it great!
I spent about 30 minutes unpacking and assembling it, which was simple and easy.
I am well pleased with my new Generac 5734 15000 watt generator, and Electric Generators Direct!
In past years I have been using my Lincoln Weld-N-Power 150 amp welder / 4500 watt generator as my standby power. It would run about an hour and a half on a tank of gas, and I could only run certain things.
This past spring we had an outage that lasted about 10 hours. I ran my house for a couple of tanks of gas, then took it to the neighbors and ran his for an hour so they could take showers and run their furnace.
Now that I have my new Generac 15000 watt generator I have it all hooked up so that I can run my entire house, my outbuilding and I put an outlet outside that my neighbor can... more
November 13, 2012
Dennis
What A Great Machine
About a month ago we lost power at our house in the Upper Peninsula of Michigan. It took me a grand total of two minutes to shut the main breaker to our house, fire up the Generac, connect the 50amp cable, and start re-energizing our house.
The power was out for about 6 hours but the Generac 15000E never skipped a beat. It only burned about 4 gallons in that time period, which isn't bad for a 992cu in machine. I LOVE this beast!
Best of all the big dinner I was cooking was never interrupted during the power outage!
October 31, 2012
Dennis
Writing This Review Off Generator Power As I Type.....
I bought this unit after an extended power outage last year and wired it into my entire 4,200 sq. foot home. Upon testing I was amazed that this thing handled the load of everything in my panel including cycling two 4 ton AC Units. On top of that I have 3 full size refrigerators, freezer, well pump, and two 6 ft high wine cellars. This thing never misses a beat.
Many have described it as a beast. I believe that is the most accurate description. After not having any outages since buying it I was beginning to feel like maybe I wasted my money on a knee=jerk reaction and then... My power went out thanks to Sandy.
Not only am I powering my own home, but I am also supplying feeds for 2 neighbors. The only down side is the fuel burn rate. This thing sucks it down!
Buy this thing.....it is worth the peace of mind!
I bought this unit after an extended power outage last year and wired it into my entire 4,200 sq. foot home. Upon testing I was amazed that this thing handled the load of everything in my panel including cycling two 4 ton AC Units. On top of that I have 3 full size refrigerators, freezer, well pump, and two 6 ft high wine cellars. This thing never misses a beat.
Many have described it as a beast. I believe that is the most accurate description. After not having any outages since buying it I was beginning to feel like maybe I wasted my money on a knee=jerk reaction and then... My power ... more
October 23, 2012
Woodie
Concession Owner
I have several generators, all of them Hondas. As most of you know they make the quietest generators on the market, but not very big ones.
I got this one to replace my Honda 6500 Watt water cooled unit. This Generac has all the power I need to run everything in my concession trailer at the same time without any problem, but it's a bit on the LOUD side. But, that is the price you pay for 50-amp service.
I did have to take it in for service after just 2 hours of use but it should be good now. I was told it was just a loose wire in the generator part. (I think someone had a similar problem in another review.) It was a quick fix and all looks good.
I plan to keep my Honda and use this Generac during peak hours with 100 feet of extension cord. Keeping it away from the trailer makes it do-able. If you need 50-amp service the price is right.
I will know more at the end of next summer after a full season. If possible I will check back at the end of next summer (2013) to post if I still like it.
I have several generators, all of them Hondas. As most of you know they make the quietest generators on the market, but not very big ones.
I got this one to replace my Honda 6500 Watt water cooled unit. This Generac has all the power I need to run everything in my concession trailer at the same time without any problem, but it's a bit on the LOUD side. But, that is the price you pay for 50-amp service.
I did have to take it in for service after just 2 hours of use but it should be good now. I was told it was just a loose wire in the generator part. (I think someone had a similar probl... more
October 17, 2012
Pete Charlotte, NC
Too Loud
This gen set is very loud, also does not run smoothly.
October 11, 2012
Rod G. Easton, PA
Great Customer Service
I ordered four oil filters, they were shipped on time with no issues. The price was good.
I would purchase from this supplier again.
September 06, 2012
Tony Easton, PA
My Portable Generator
For quite some time, I was looking for a generator. After visiting ‘Electric Generators Direct.com’, and surfing their fantastic website, my decision was made much easier. I also spoke to a few EGD associates along the way, and they were all very friendly and knowledgeable.
I ended up purchasing the 5734, and I am extremely satisfied with it. There are no words to describe how powerful this generator is.
After consulting with a licensed electrician, he convinced me to go with a 'sub-panel'. Currently on my sub-panel, I have the following: two refrigerators, one freezer, a well pump, an oil furnace, two TV’s, a microwave, two garage door openers, a water softening system, 90% of my lights, and of course, my 3 ton A/C unit. I do not have my stove nor my washer and dryer on it.
Once the electrician connected everything, we fired up the generator. We then turned the entire sub-panel on, except for the 3 ton A/C unit. To my surprise, the generator never missed a beat. We waited about 2 minutes and turned on the A/C. To our surprise, it never missed a beat.
I am extremely satisfied with the generator, all of the accessories that I purchased with it, the EGD's service, and the EGD’s website.
The only complaint that I have was with the delivery. The unit was easy to track, and was delivered by common carrier. Since a tractor trailer cannot navigate down my street, I asked for ‘lift gate’ service, which was not an issue. When the unit arrived (4 hours late) I gave the driver $20 to back up my driveway and remove it from the truck. After I signed a waiver, he was happy to do so. When he placed it on my driveway, I noticed that the box was ripped, and there was a red powder all over the box and the skid. I was not happy about that. To make a long story short, I believe that it was some sort of red dye that was in a bag that must have broken open during delivery. It took me a few hours to completely clean the red dye off, assemble the unit, take it off the skid, put oil and gas in it, and fire it up.
I am now waiting for my electric to go out!
EGD RESPONDS: The red powder would have been from something else in the truck. You can give the folks at R&L a call, toll free, at (800) 543-5589 to see what else was in that shipment. Please accept our apologies for needing to clean up your brand new generator!
For quite some time, I was looking for a generator. After visiting ‘Electric Generators Direct.com’, and surfing their fantastic website, my decision was made much easier. I also spoke to a few EGD associates along the way, and they were all very friendly and knowledgeable.
I ended up purchasing the 5734, and I am extremely satisfied with it. There are no words to describe how powerful this generator is.
After consulting with a licensed electrician, he convinced me to go with a 'sub-panel'. Currently on my sub-panel, I have the following: two refrigerators, one freezer, a well pum... more
September 05, 2012
Peter
Nice, But Inadequate Hook-ups
Very well made, nice running generator. However, it is not really suitable for running your house. It is my fault for not researching this more carefully.
I was looking for a portable generator also powerful enough to run most of the house in an emergency. I was disappointed that this generator does not come with an outlet larger than 50amps. This means that you leave a lot of power on the table if you want to hook it up to your circuit board. You are only getting about half the 15,000 watts this generator is capable of, unless you also want to run lots of extension cords to the other available outlets. Live and learn.
Very well made, nice running generator. However, it is not really suitable for running your house. It is my fault for not researching this more carefully.
I was looking for a portable generator also powerful enough to run most of the house in an emergency. I was disappointed that this generator does not come with an outlet larger than 50amps. This means that you leave a lot of power on the table if you want to hook it up to your circuit board. You are only getting about half the 15,000 watts this generator is capable of, unless you also want to run lots of extension cords to the oth... more
August 27, 2012
Judy Wellborn, FL
Great Generator
I bought this model to replace the one we gave our son - he has been using our old one for power at work sites. This size is excellent and runs everything in our Florida home except the central air.
I got this from Electric Generators Direct to avoid sales tax and shipping - a savings over local prices. It is very heavy and we needed to off-load it with our tractor.
It started right up first time - no problems. It is heavy to move even with the wheel kit, so if weight is a factor a smaller unit might be better.
We had previously installed a manual transfer switch so all we have to do is plug it in and we're set to go.
I bought this model to replace the one we gave our son - he has been using our old one for power at work sites. This size is excellent and runs everything in our Florida home except the central air.
I got this from Electric Generators Direct to avoid sales tax and shipping - a savings over local prices. It is very heavy and we needed to off-load it with our tractor.
It started right up first time - no problems. It is heavy to move even with the wheel kit, so if weight is a factor a smaller unit might be better.
We had previously installed a manual transfer switch so all we have... more
August 25, 2012
Brian
This Machine Is An Absolute Animal
I purchased the 15kw Generac to use for my new home backup power needs.
I wanted something to power my whole house instead of a individual circuit, smaller generator. I did not have the patience or time to have a permanent unit installed and have the utilities come and provide gas hook up etc. After many calls to Jim and his staff I was finally convinced that this unit would be what I need.
The support from EGD was great. They answered all my questions and provided all the extra things needed to get my unit hooked up and working.
It is 85 degrees and I tried the unit today for the first time. At first I cycled on circuits one at a time to prevent overloading. The machine never skipped a beat. The big test was taking showers because of our well and electric hot water. Not a problem. The whole family took showers and the lights didn't even dim when the water heater turned on or the well pump cycled.
From the beginning I was advised that this unit would most likely NOT be able to run my central A/C due to its size. WRONG! I couldn't believe it. We forgot to change the thermostat settings for the A/C while we were using the generator and during our trial at some point the air came on while we were going about our normal Saturday morning activities. We didn't even notice that it was on. It was like an ordinary day.
The house remained cool, whatever normal electric usage we needed was provided. The only thing I didn't try was to do laundry. I am very happy. This unit is a beast it ran everything in my home with no problems. I couldn't be happier.
Delivery was exactly as described. It arrived to me 3 days after I ordered it. The other reviews are correct about it size. Its quite big. The delivery driver did exactly as promised and brought it to my garage door. It took me about 20 minutes to have the machine up and running.
As noted in previous reviews I was not happy with the fuel line routing outside the frame of the unit so I re-routed the line inside the rails to prevent damage. I suggest this unit for someone who is looking for a whole lot of portable power.
It is heavy, so don't plan to be putting in the back of your truck and take to job sites. This is a sturdy, large, heavy unit. It's worth its cost and then some. I cannot wait for our next utility failure to put it to use because I am completely confident in its abilities.
EGD was great to deal with and their prices were right on. You will not be disappointed with this unit if you need a whole lot of power.
EGD RESPONDS: It's the surge when an A/C unit starts up that can put a heavy load on a generator; keeping it running once it's going doesn't take nearly as much power.
I purchased the 15kw Generac to use for my new home backup power needs.
I wanted something to power my whole house instead of a individual circuit, smaller generator. I did not have the patience or time to have a permanent unit installed and have the utilities come and provide gas hook up etc. After many calls to Jim and his staff I was finally convinced that this unit would be what I need.
The support from EGD was great. They answered all my questions and provided all the extra things needed to get my unit hooked up and working.
It is 85 degrees and I tried the unit today for the fi... more
August 04, 2012
Hunter
My View Of The 5734 Generator
Generator seems to be a very good one. The following are my views as a retired Industrial Maintenance Electrician. I have had some experience with all sizes of power generators from 4000 watt to Mega Watt units that run an industrial plant.
The 5734 would be a little easier to move in tight places if it had extendable handles or something a little different than the present set up because of its weight. The gas gauge does not work until it has 3 or more gallons of gas in the plastic tank. I also wonder about the longevity of the plastic tank.
It arrived in good condition and after assembly and filling with the proper fluids it started up fine. A good on-board voltage meter would be a plus for this machine but they are expensive. Also a little quieter exhaust would be good. Mine has a slight miss while running but does not seem to be a problem at this point.
The voltage output is good and steady. I have only had mine about a month and tested it one good time, so overall at this point I feel it is a very good machine. Time and use will tell the whole story.
Generator seems to be a very good one. The following are my views as a retired Industrial Maintenance Electrician. I have had some experience with all sizes of power generators from 4000 watt to Mega Watt units that run an industrial plant.
The 5734 would be a little easier to move in tight places if it had extendable handles or something a little different than the present set up because of its weight. The gas gauge does not work until it has 3 or more gallons of gas in the plastic tank. I also wonder about the longevity of the plastic tank.
It arrived in good condition and after asse... more
August 03, 2012
Burl R. C. Lavalette, WV
Hoping For A Power Outage
I have owned a 3300 watt portable generator for 33 years. During the widespread power outage in WV due to storms in July of this year, this generator finally broke down.
I borrowed a small generator to get through the crisis and was able to operate the refrigerator, lights, and ceiling fans. However, this power outage was different from others we had experienced. It was days longer, and the temperature soared to 100 degrees or above each day. Previous outages in winter had not been a problem since we have an efficient fireplace. There was no good way to deal with the heat. Sleeping was impossible.
Naturally, no generators were available within a 150 mile radius. So, I had plenty of time to consider what really matters. I realized that we could probably replace the contents of the refrigerator and freezer for less than $300 and that operating a small generator for days on end could nearly cost that much. We are nearly 70 years old, and what matters most is being comfortable.
Once power was restored, I shopped locally and on the Internet for a generator with enough capacity to start our four-ton central air. I was happy with the bargain to be had at Electric Generators Direct--the amount saved in free shipping, sales tax, and the discount allowed for paying by check instead of credit card was nearly enough for the cost of necessary wiring.
I bought #6 Romex and ran a dedicated line from the outside wall of the house to the breaker panel and wired that to a 50 amp. breaker. By the time the Generac arrived, that was completed and I had prepared a 50 ft. extension cable using #6 flexible cable to connect the Generac to the circuit from a convenient and secure location sheltered from rain and snow.
I was immediately impressed with the 15K unit. The first thing I noticed was that no metric tools were required for assembly. Guess where it was NOT made! It is loaded with conveniences such as an oil fill with no funnel needed, an oil change hose which guarantees no spills, a safety cut-off switch for the 50-amp circuit, battery self-charging system, convenient no-spill fuel cap, carburetor de-icer, engine idle switch, and off-center axle for easy balancing.
The addition of features such as oil pump and filter, oil cooler, low oil pressure engine kill, and fuel pump says "quality" and promises a long and satisfactory life. The extra set of spark plugs, oil and carburetor filters and two quarts of oil sent from the factory said a lot about Generac's concern for the consumer. They thought of everything.
It was delivered directly to my driveway by a semi, and there were no shipping damages at all. In a short time I had it filled with oil, fueled, and ready to start. It started immediately. After letting the engine idle for a few minutes, I shut it down and connected it to the house circuit. This is an all-electric home, and after turning off the main breaker at the panel, I left all other circuits turned on just to see what would happen.
Everything happened. The 4-ton AC leaped into action, house lights came on, the refrigerator was running, and my wife turned on the 47-inch flat screen. I immediately heated the electric oven and boiled water in the microwave at the same time. I have no way of knowing whether the water heater was running. There was still full voltage available for even more things to be flipped on. I was totally impressed and very pleased that I had chosen this particular unit.
Now I am waiting for another power outage so I can really put it to the test.
The storage area in my garage is a little tight, and the door's threshold is two inches high. At this point that is not a problem, but I expect it might be in another ten years when I reach the age of 80. To make the threshold not a problem, I used scrap wood to build a 14-inch wide ramp. For ease of movement, I removed the channel to which the two rubber feet are attached and replaced that with an 8-inch pneumatic swivel caster from Tractor Supply which a friend welded to a length of 3-inch angle iron and then clamped to the vertical tubular frame under the handle by using a u-bolt at each end. No holes drilled, no welding on the unit, and no chance of questions about compromising the warranty. It can be easily maneuvered now.
My only regret is that I did not have the brute on hand a month ago.
EGD RESPONDS: Please be aware that some areas require electrical panel modifications to be inspected by a certified electrician- be sure to check your local building codes.
I have owned a 3300 watt portable generator for 33 years. During the widespread power outage in WV due to storms in July of this year, this generator finally broke down.
I borrowed a small generator to get through the crisis and was able to operate the refrigerator, lights, and ceiling fans. However, this power outage was different from others we had experienced. It was days longer, and the temperature soared to 100 degrees or above each day. Previous outages in winter had not been a problem since we have an efficient fireplace. There was no good way to deal with the heat. Sleeping ... more
August 02, 2012
Tim L. Free Union, VA
Best Internet Purchase Experience
We just suffered through 4 days of no power due to the early July 2012 east coast storms my old 5500kw generator was barely capable of running my refrigerator and 1 of my 2 window A/C's during this last power outage in 95+ degree humid heat, and I had no running water. It was time to escalate.
I would have purchased a 10kw portable generator locally but couldn't - no generators were to be found anywhere except via internet. Upon reviewing internet retailers, EGD seemed to have the best website in terms of ease of finding information, sorting out the generator models, and had a huge number of positive customer satisfaction responses.
After doing the research on generator models and features, I decided on a large portable - the 15kw Generac model 5734 - which could run my whole house and still be portable when needed. The difference in price between their 10kw and 15kw was only about $400 so the choice was simple - bigger was better.
I ordered the generator via EGD's web order system - no phone calls or questions - they had already answered all my questions during my research phase on their website. The only problem I had was pressing the send button after entering my Visa card # - I don't usually make $2500 internet purchases.
The EGD purchase experience was as good - maybe better - than making an Amazon.com purchase.
I had 2-3 email order/rush shipping acknowledgements within 3 hours of placing the order, including expedited routing #'s. The order was placed on 7/3 Tues PM I was hoping for a Fri. delivery but due to the 7/4 holiday and upcoming weekend (carrier didn't deliver on Sat/Sun) I didn't receive the generator til Mon 7/9. I received daily shipping status emails telling me where the order was every day.
I received a call on a Sunday from the carrier, 24 hours prior to delivery to coordinate a specific delivery time. I received the generator the following day (Mon. PM). The carrier used the lift tailgate to drop the generator exactly where I wanted it, and helped me with physical inspection of the box and generator for possible shipping damage (none). He mentioned his company typically ships about 50 generators/day for EGD.
The following AM, I assembled the handle / wheels / etc. per the Generac instructions, added the included oil, added gas. The unit started within 5 seconds of pressing the start button, then gave it a break-in for about 1 hour alternating the RPMs with the no-load switch. No problems or issues. The build quality of the generator is excellent; it weighs about 350# but can be wheeled around by 1 person on level ground.
Since the unit is a portable, I couldn't use an automatic transfer switch. I hired an electrician to replace my outside main panel with one that has a built-in manual interlock switch, install a 50amp power inlet box, and build a 25 ft. cable. This allows me to leave the distribution panel inside the house alone, and power all circuits if I want. I will probably add a pair of power meters at my distribution panel to enable future load balancing.
Overall, an excellent purchase experience of a quality American made product from a retailer who has obviously done their homework on how to provide superior customer satisfaction.
I have no reservations in recommending Generac and Electric Generators Direct.com to anyone.
We just suffered through 4 days of no power due to the early July 2012 east coast storms my old 5500kw generator was barely capable of running my refrigerator and 1 of my 2 window A/C's during this last power outage in 95+ degree humid heat, and I had no running water. It was time to escalate.
I would have purchased a 10kw portable generator locally but couldn't - no generators were to be found anywhere except via internet. Upon reviewing internet retailers, EGD seemed to have the best website in terms of ease of finding information, sorting out the generator models, and had a huge numb... more
August 01, 2012
Bill
As Advertised
Had my panel wired with a 50amp plug and manual transfer switch months ago to hopefully run my whole house for our frequent power outages in rural Michigan. Saved my pennies and bought this generator from EGD a few weeks ago.
My house is newer with high efficiency everything, but we are on our own well and have no natural gas or propane. In short, my house is all electric, and with a winter outage of any length we'd be without heat except for the wood burning fireplace on the main floor.
I have two freezers, a 2hp variable drive well pump and a 4ton ground source (geothermal) heat pump for AC and heat. After severe storms yesterday we were without power for about 8 hours. This generator started right up and ran the whole house no problem.
Nothing like a hot shower, TV for the kids and fresh coffee during a power outage. I didn't push it and try to use the electric range and oven. Pretty sure I could have, though.
My electrician was a little concerned that a generator would make the well pump controller for my variable drive well pump act up, but it worked just fine.
Good product, assembly was fairly awkward for me to do it by myself (recommend you get a friend to help), and delivery was right on time. I'd recommend this company and this generator to anyone.
Had my panel wired with a 50amp plug and manual transfer switch months ago to hopefully run my whole house for our frequent power outages in rural Michigan. Saved my pennies and bought this generator from EGD a few weeks ago.
My house is newer with high efficiency everything, but we are on our own well and have no natural gas or propane. In short, my house is all electric, and with a winter outage of any length we'd be without heat except for the wood burning fireplace on the main floor.
I have two freezers, a 2hp variable drive well pump and a 4ton ground source (geothermal) heat pu... more
July 21, 2012
Phil Powell, OH
Great Unit Easy To Get Up And Running
This is a nice "whole house" type gen set. It takes a bit of muscle to get the wheels on the unit but nothing too bad. Once it is all together it is nicely portable. The gen ships with oil, and tune up kit including air filter, and plugs. I added oil, fuel, read the manual and started first go.
The one problem I had and the reason I didn't give it a full good rating was that one of the wheels had been put together wrongly so the valve stem on one wheel is on the inside. I am still not quite sure how this happened but when I get around to it I will try to get a replacement from Generac. Ttill then it is working fine as a wheel, just difficult to fill with air. I would have thought solid tires that don't need air would have been a better idea for this application though.
I was very impressed with the speed of delivery. I had it in 2 days delivered into my garage palatalized where I put it together. After a 4 day period, with 100F temps, recently without power thanks to AEP's inadequate grid maintenance I don't care any more.
This is a nice "whole house" type gen set. It takes a bit of muscle to get the wheels on the unit but nothing too bad. Once it is all together it is nicely portable. The gen ships with oil, and tune up kit including air filter, and plugs. I added oil, fuel, read the manual and started first go.
The one problem I had and the reason I didn't give it a full good rating was that one of the wheels had been put together wrongly so the valve stem on one wheel is on the inside. I am still not quite sure how this happened but when I get around to it I will try to get a replacement from Ge... more
July 19, 2012
Vincent Spencer, WV
Two Problems
EGD Responds: The GP15000E carries a 2-Year Warranty from Generac. Generac can be reached directly @ (888) 436-3722 x5381
I recently bought a GP15000E portable gasoline generator and 50 amp box. I live in West Virginia and we were caught up in the bad storms of June 29th. We were without power for 7 days in 100 degree temps. The unit worked very well. However, the gas gauge was not working that well when we started and stopped working altogether after 4 days. In addition, the gas tank does not have a pressure valve and during the day the tank would swell up so much it looked like a balloon about to burst. I had to shut the unit down and relieve the pressure because it would spray gasoline out when I cracked open the cap.
EGD Responds: The GP15000E carries a 2-Year Warranty from Generac. Generac can be reached directly @ (888) 436-3722 x5381
I recently bought a GP15000E portable gasoline generator and 50 amp box. I live in West Virginia and we were caught up in the bad storms of June 29th. We were without power for 7 days in 100 degree temps. The unit worked very well. However, the gas gauge was not working that well when we started and stopped working altogether after 4 days. In addition, the gas tank does not have a pressure valve and during the day the tank would swell up so much it looked like a b... more
May 09, 2012
Rick Hamlet, NC
Overall, A Very Positive Experience - Exceptional Product
I'll try not to be too repetitive : Lots of reviews here. I rarely write these... When I do... they are long winded...:-)
Shopped for a month before purchasing, I made certain there was a dealer nearby for warranty BEFORE ORDERING. Lightning fast order processing and shipping. Unit arrived two days later. Excellent packaging of the unit, best I've ever seen in a product like this... (I recall the box my old Winco came in years ago, how torn up it was upon delivery. ) The delivery went OK, Carrier did have lift gate BUT came in a semi that could not get near my home and turn around. Thankful we got it into my pick-up after meeting him 1/4 mile away... Creative thinking and techniques got the beast out of my pick up bed and into my driveway. Yes, unit is VERY heavy. ( Think sliding, long 2x8's and leverage and letting air out of back tires . )
General impressions so far. 32 hours straight generator ran continuous, before first oil/filter change - powered my entire house, which runs exclusively on electric: I used a 10 foot gen tran 50AMP twist lock power cord into a gentran mini connection box, which was then wired into a panel 30ft away.
I ran the following at random times as needed: All lighting, mostly CFL, Well pump 240V 6.1Amp/1.6SF, Refrigerator-22cu ft, a 240V electric dryer, Two heat pumps, 3 Ton downstairs and 2 ton upstairs, HE washer, Dishwasher. Computer UPS. I did not bother to test the 15KW emergency heat strips in the heat pump unit. All lighting in the garage, a window A/C unit above the garage, garage door opener. All ceiling fans.
During the 32 hours, With the exception of some periodic start-up surges of my heat pumps in A/C mode, noted by a very brief dimming of my few incandescent lights and some continuous and very obvious ceiling fan hum My family and I could not notice any difference in "electrical performance". Occasionally my UPS would kick in for a second or two for my computers. Compared to my old Winco 8K watt, the power on this unit was CLEAN IMHO. I had one family computer hooked straight into it via only a surge and spike protector, no issues there, TV, VCR, DVD, radio, all functioned OK. All fluorescent lights lit no problem.
Random thoughts:
Unit IS heavy - due caution when moving,
Very solidly built in my opinion.
Unit is LOUD, I have mine 100ft from my house behind my garage
It will need some type of open shelter for inclement weather running and sound abatement.
Starts with no issues, very simple operation. Just be sure to read the owners manual beforehand...
First oil change was a breeze with the oil drain hose and petcock plug as an OEM feature, An A+ for this.
What else impressed: Oil filter, Oil Cooler, Air cooling design and function was impressive.
Surge response was immediate with the unit. Filler neck no spill collar - BRILLIANT
WIDE filler neck for gas fueling.
Speaking of fueling: under load it eats gas, about 1.25 gallons per hour, the 16 gallon tank was the right idea....
Easy access to dipstick, oil filler, air filter, grounding lug.
The included oil and filter was much appreciated as well as the spark plugs, air filter, plug wrench, funnel, towel.... a REALLY nice touch!
I'll try not to be too repetitive : Lots of reviews here. I rarely write these... When I do... they are long winded...:-)
Shopped for a month before purchasing, I made certain there was a dealer nearby for warranty BEFORE ORDERING. Lightning fast order processing and shipping. Unit arrived two days later. Excellent packaging of the unit, best I've ever seen in a product like this... (I recall the box my old Winco came in years ago, how torn up it was upon delivery. ) The delivery went OK, Carrier did have lift gate BUT came in a semi that could not get near my home and t... more
April 07, 2012
Paul Peabody, MA
Not Happy
EGD Responds: We are sorry to hear that you are having running problems with your new Generac portable generator. All manufacturers of power equipment have the same policy regarding the warranty repair of the items where they need to be brought to a local service center for inspection and repair under warranty if necessary. (Found in your owner’s manual)
When I ordered this unit I expected it to run properly. When I started it it kept surging. When I called for information, the help line had no answers and refereed me to a dealer in Billerica which is to far from my home for them to send anyone to check it out. The person that I talk to said that it probably is the gas, I have changed the gas to no avale. The person also said I would have to bring the unit to them for them to check it out, since I have no way to get it to them, what good is the two year warranty. if there is no one to fix it. When I bought the unit I was not told that if there was a problem that I would have to transport it to have the problem solved. I hope that the company will find me a solution. If not, I can not recommend this unit or company.
EGD Responds: We are sorry to hear that you are having running problems with your new Generac portable generator. All manufacturers of power equipment have the same policy regarding the warranty repair of the items where they need to be brought to a local service center for inspection and repair under warranty if necessary. (Found in your owner’s manual)
When I ordered this unit I expected it to run properly. When I started it it kept surging. When I called for information, the help line had no answers and refereed me to a dealer in Billerica which is to far from my home for them to send a... more
March 28, 2012
Gary Exeter, NH
Jury Is Out
Bought this Oct. 31st, used for the first time last week. lights in house were pulsing, checked with a true RMS meter and the output voltages ranged from 118 to 124.9 volts! Dropped off a local Generac service center, after they consulted with Generac the unit has to be returned to the factory, can't be repaired in the field! VERY disappointed! Can only imagine how long this is going to take to get fixed?....
March 17, 2012
Mike Central, NJ
Nice Panel
Replaced a sub panel in the house with this unit. I wanted to update the older panel anyway, so this was a better bet then just adding a transfer switch. Quality construction with copper bus, although the edges did get a bit bent up in shipping - packaging could be better around the wall flange. The watt meters right in the panel are very nice, and the floating neutral is a nice touch. Keep in mind that if you are replacing an existing sub-panel, the input lugs for the wire from your main panel are set much lower down in a normal panel, a consequence of both the watt meters and the switched neutral. If you are lucky, you'll have some play in the feed. Otherwise, be prepared to run a new feed wire to get the extra length. I'd recommend 9-12" of pay beyond a standard panel. Also bear in mind that the length of the panel means an extra long door, so you need clearance for that as well.
Very happy, fits all my sub circuits and then some, and there was no need for pigtails from a panel to a transfer switch as I had to do on my main house panel & transfer switch. I'm now examining replacing the main panel with a single transfer panel.
As usual, service from EGD was great, and they kept me up to date through all the deals due to the Great NE Blackouts. This panel, along with a Gen-Tran 50A transfer switch for my main panel is married to Gen-Tran 4-prong input boxes, and a Generac 15000W portable genny. Thanks guys!
Replaced a sub panel in the house with this unit. I wanted to update the older panel anyway, so this was a better bet then just adding a transfer switch. Quality construction with copper bus, although the edges did get a bit bent up in shipping - packaging could be better around the wall flange. The watt meters right in the panel are very nice, and the floating neutral is a nice touch. Keep in mind that if you are replacing an existing sub-panel, the input lugs for the wire from your main panel are set much lower down in a normal panel, a consequence of both the watt meters and the switched ne... more
January 02, 2012
Donna Lenhartsville, PA
Generar 5734
We finally had the electrician do the hookup for this generator. We were excited to start it and see how it functioned. We started it and it sounded fine. But as the switches were hit, the generator started to shimmy and sounded like it was missing. The electrician wasn't happy and he checked all his work. We had to call the company and they gave us the name of a small engine repair in our area. Tim came and picked up the generator after listening to it. He thought it was a governor that was bad. I don't know what a governor is but it sounded simple. He called this morning and said that the work might cost us money. If that is the case, we will not be happy. WE haven't used it yet and should be under warranty.
We finally had the electrician do the hookup for this generator. We were excited to start it and see how it functioned. We started it and it sounded fine. But as the switches were hit, the generator started to shimmy and sounded like it was missing. The electrician wasn't happy and he checked all his work. We had to call the company and they gave us the name of a small engine repair in our area. Tim came and picked up the generator after listening to it. He thought it was a governor that was bad. I don't know what a governor is but it sounded simple. He called this morning and said t... more
December 07, 2011
Donna Lenhartsville, PA
Generator
So far it's great. It runs!!! We are awaiting the direct hookup and then we will be ready for the weather!!! We are glad we found you online!
November 27, 2011
Mike R. Central, NJ
Worth The Wait
First arrived damaged in shipping. Second time was the charm, and it even arrived much earlier than expected. (Thanks EGD!) Assembly is pretty simple I'm a big guy, but it's nice to have a second person slip the wheels on the axle while you lift. Either way, have at least two 8-10" STURDY blocks to prop it on to install the axle brackets and front foot. The package as delivered included 2 qts SAE 30 oil, battery charging cable, plus spare air cleaner, pre-cleaner and 2 spark plugs. It is very easy to add too much oil - fill with your first quart, then pour in about 20 oz from the second bottle. About 1.6 qts total. Check the level with the dipstick when pouring out of the second bottle to be sure. DO NOT follow the instructions that say the oil level is full when it reaches the oil plug filler threads. You won't hit those even with two quarts. If you fill too much, not to worry - just use the nice drain hose to reduce the oil level while you check with the dipstick. Battery was fully charged I'll keep it on a trickle charger in between uses. Nice big gas cap and filler hole with a generous spill lip. Fired up on first press of starter. It purrs in idle mode and is definitely a beast under load. However, noise is comparable to plenty of 5000W generators I've seen. This thing is also surprisingly well balanced on the wheels and very mobile without a lot of effort. Not a real problem pushing it up grade or over sill lips or uneven ground.
First arrived damaged in shipping. Second time was the charm, and it even arrived much earlier than expected. (Thanks EGD!) Assembly is pretty simple I'm a big guy, but it's nice to have a second person slip the wheels on the axle while you lift. Either way, have at least two 8-10" STURDY blocks to prop it on to install the axle brackets and front foot. The package as delivered included 2 qts SAE 30 oil, battery charging cable, plus spare air cleaner, pre-cleaner and 2 spark plugs. It is very easy to add too much oil - fill with your first quart, then pour in about 20 oz from the second b... more
November 26, 2011
Lou Clinton Corners, NY
Awesome Generator
I am highly impressed by this 15kw generator. I put it thru a test using heavy loads such as : electric range, heating system, well pump, refrigerator, lighting, microwave, and my 47 flat screen TV all together with power to spare. The directions for installing the wheel kit were easy to follow with no problem It is an excellent product.
Electric Generator Direct delivered the generator when they said they would, and it was great to speak to a human instead of a digital voice. The carrier that delivered my gen.was very helpful. He wheeled it into my garage from the street. I certainly would do business with them again.
I am highly impressed by this 15kw generator. I put it thru a test using heavy loads such as : electric range, heating system, well pump, refrigerator, lighting, microwave, and my 47 flat screen TV all together with power to spare. The directions for installing the wheel kit were easy to follow with no problem It is an excellent product.
Electric Generator Direct delivered the generator when they said they would, and it was great to speak to a human instead of a digital voice. The carrier that delivered my gen.was very helpful. He wheeled it into my garage from the street. I certainly would... more
November 17, 2011
Paul Portland, CT
October 2011 Nor'easter
In October of this year, an early Autumn Nor'easter hit Connecticut with a foot of heavy, wet snow. The leaves had not fallen off the trees yet, so the added weight of the snow took down trees and large limbs. This in turn took down power lines and smashed substations. The overall effect was that over 850,000 customers of Connectict power companies were without power for up to ten days. I lost power for 2 days, and my Generac 5734 generator with the Reliance Controls 50-amp transfer switch powered my home for the 2 days. Both the generator and transfer switch performed flawlessly. One of he best investments I have ever made.
In October of this year, an early Autumn Nor'easter hit Connecticut with a foot of heavy, wet snow. The leaves had not fallen off the trees yet, so the added weight of the snow took down trees and large limbs. This in turn took down power lines and smashed substations. The overall effect was that over 850,000 customers of Connectict power companies were without power for up to ten days. I lost power for 2 days, and my Generac 5734 generator with the Reliance Controls 50-amp transfer switch powered my home for the 2 days. Both the generator and transfer switch performed flawlessly. One of he be... more
November 03, 2011
Tom Versailles, KS
Maintenance Manager
Just purchased two 15 kw units for emergency use on a farm house and barn. They arrived by freight within two days and were easy to assemble. I just had the transfer switches installed last week and ran a test on the barn unit. It's amazing how it handled the start-up surge of a large 3 hp deep well pump. My only complaint is that it is hard for one man to roll up an up hill walk. I can't wait until the next power outage to put both units to work.
October 25, 2011
Keith Lake Conre, TX
Addendum About Portability
Yes, this is a beast, but it has a footprint smaller than my riding lawn mower. When I need to move it I put more air in the tires and it rolls easily. When it's running I let some of the air out for better vibration absorption. For transport I have a tilt utility trailer I bought for $450 at a tractor store. I back the trailer up to a curb, tilt it, roll the generator on, tilt it back down, roll the generator in place and secure it. It takes about 10 min. If there is no curb, I get a helper or use a "come-along". Getting the generator off the trailer doesn't require help. I got the utility trailer when my wife talked me out of buying a pickup. It has been very useful.
Yes, this is a beast, but it has a footprint smaller than my riding lawn mower. When I need to move it I put more air in the tires and it rolls easily. When it's running I let some of the air out for better vibration absorption. For transport I have a tilt utility trailer I bought for $450 at a tractor store. I back the trailer up to a curb, tilt it, roll the generator on, tilt it back down, roll the generator in place and secure it. It takes about 10 min. If there is no curb, I get a helper or use a "come-along". Getting the generator off the trailer doesn't require help. I got the ... more
September 30, 2011
Mike Kingsville, MD
Perfect!
ON TIME DELIVERY, Great price and works great. Can't say much more than that. Easy set up, started right up. It is a beast.
September 29, 2011
Keith Lake Conroe, TX
Good Generator
I bought the prior model of the Generac 15KW generator after hurricane Ike hit Houston. EGD said the price included home delivery, but because of the condition of Houston they couldn't guarantee when. They could guarantee it would be at the truck terminal in Houston in two days. I drove the 60 miles to the terminal with my utility trailer and waited for the truck to be unloaded. They put it on the trailer with a fork lift and I went home.
When I got it home it took about an hour to get it out of the crate and up and running. The power company had told us we would be out for two weeks. The power came back on as I was going to get the generator. I went ahead and bought a transfer switch and all of the major components needed to connect it to my house properly. All of that stuff sat in a closet until two weeks ago (9-5-11). I start the generator once a month and let it run with a light load for about 15 minutes.
Two weeks ago our power went out twice for several hours. We used extension cords and a portable AC unit to stay cool in this record Texas heat. That's when I decided to get serious about connecting the generator to my house. The house is 3,500 sqft with three AC units. I installed a sub-panel from Home Depot and a transfer switch and power inlet box from EGD. I did the work myself. I haven't added it all up, but it must be pushing $1,000 in parts and supplies. Everything is now hooked up and working as it should. It takes me about 10 minutes to get the generator out of the garage and hooked to the house.
Regarding the AC units, we recently had one of the original Carrier units replaced with a Trane. The Trane came with a "Quick Start" unit on it. My AC guy came out and put one on both of the remaining Carrier units for $325. I understand that these units will also extend the life of the AC compressors under normal use. The generator will now run all three units at the same time, provided they don't all start at the same time. I don't intend to run all three units with the generator, but it will do it.
I also added the Yamaha hour/tach meter. I mounted the unit to the front of the control panel. The sensor wire that came with it is a little short for this generator, but any wire AWG 22 or larger and up to 8 ft will work. I ran the wire through RC airplane fuel line to give it some protection. The fuel line is also heat resistant.
I am very happy with the generator and the service from EDG. They didn't have the 17.5KW when I bought this one, or I would have gotten it.
I bought the prior model of the Generac 15KW generator after hurricane Ike hit Houston. EGD said the price included home delivery, but because of the condition of Houston they couldn't guarantee when. They could guarantee it would be at the truck terminal in Houston in two days. I drove the 60 miles to the terminal with my utility trailer and waited for the truck to be unloaded. They put it on the trailer with a fork lift and I went home.
When I got it home it took about an hour to get it out of the crate and up and running. The power company had told us we would be out for two weeks. The ... more
August 15, 2011
Dennis Sewell, NJ
Love This Generator
Bought this as a backup generator for my 4000 sq foot home. Delivery was easy and fast. Quick setup and fired right up. Wired in for whole house backup and I am able to run everything including 1 of 2 AC units cycling them both on and off. Fired this thing up and flipped on every light, plus 3 refrigerators, and 2 large wine cellars. This beast is an animal! Make sure you have enough room in your garage to accommodate storing it. Best bang for the buck out there.
August 02, 2011
Richard Huntley, IL
Generator Engine Misfires
The engine misfires. This misfire started from first start-up. I will need to have it serviced under the warranty. Not happy about this.
June 30, 2011
Jimmy Conroe, TX
Great Generator!
I ordered this generator and was thinking the order would be like other orders I've placed on the web. It was not, the generator arrived on time and the driver placed it in my garage. GREAT SERVICE!
June 21, 2011
Dennis Escanaba, MI
Supplement To First Impressions
This is a supplemental review from my original dated June 11, 2011. Put 50A breakers into electrical distribution box so that I can now power whole house, including house AC unit (23A draw). Isolated house from electrical grid, fired up 15000E generator, plugged in 50A cable connection to house, then proceeded to turn on breakers in accordance with my breaker priority plan. Left AC for last.
Switched on the AC breakers, turned on house AC and stood by for whatever was to happen! Generator didn't skip a beat! Never even cycled up to meet added demand. Stayed at constant rpm throughout. Ran whole house, including AC and electric hot water (let water run to put load on heater) for 20 minutes. No problem.
Generator will still "cycle" or "hunt" when it's not under a heavy load, but once it gets loaded up over 50% (I'm guessing) it smooths out and runs very nicely. While I'm not waiting for a disaster to occur, I feel very relieved that we're ready to last for awhile. My next mission is to get at least a 100 gal gas storage tank on a raised pedestal so that I can be REALLY ready for a prolonged power outage.
This is a supplemental review from my original dated June 11, 2011. Put 50A breakers into electrical distribution box so that I can now power whole house, including house AC unit (23A draw). Isolated house from electrical grid, fired up 15000E generator, plugged in 50A cable connection to house, then proceeded to turn on breakers in accordance with my breaker priority plan. Left AC for last.
Switched on the AC breakers, turned on house AC and stood by for whatever was to happen! Generator didn't skip a beat! Never even cycled up to meet added demand. Stayed at constant rpm throughout. ... more
June 11, 2011
Dennis Escanaba, MI
First Impressions
Just took delivery of a Generac GP 15000E. Easy to unbox, remove from shipping pallet, and put on wheels/maneuvering handle. Mine came ready to go. Just had to add oil (provided) and gasoline. Had to connect battery terminals, but no problem at all.
Really like the layout of this machine. HUGE gasoline fill hole, so no having to aim just right. Oil fill is angles such that it makes a funnel (other than a small one) a bit tricky, but also such that pouring direct from a 1qt bottle is no problem. Holds 2qt of oil. Fired up first push of the start button with a little choke applied. I let it run for about 30 minutes, then shut down to check for leaks. Found none.
Proceeded to op test it with my house. Isolated house from the grid, connected generator, fired it up and began energizing breakers one at a time. Eventually put my whole house on the generator, with the exception of the house AC. It'll run that too I'm sure, but I was powering house through a 30a breaker and cable. Still need to put 50a breaker into electrical box before I try the AC. Ran the unit for one hour. Shut it down, allowed it to cool, rolled back into garage. In that one hour time, running some heavy draw appliances like electric water heater and fridge, it never skipped a beat and really didn't consume much fuel.
The one thing I did notice was that the generator had a tendency to cycle up and down in rpm's, not much, but enough that I could notice it and see it in some of the incandescent bulbs in the basement. The only time it seemed to run smoothly was when I fired up the kitchen microwave for a minute or so. No surge in engine rpm whenever a good load was added, such as fridge, water pump, sump pumps, hot water, etc. I rated it four-star just on initial impression and test usage. When the stuff hits the fan and I have to rely on it for an extended period, then I'll re-evaluate.
Just took delivery of a Generac GP 15000E. Easy to unbox, remove from shipping pallet, and put on wheels/maneuvering handle. Mine came ready to go. Just had to add oil (provided) and gasoline. Had to connect battery terminals, but no problem at all.
Really like the layout of this machine. HUGE gasoline fill hole, so no having to aim just right. Oil fill is angles such that it makes a funnel (other than a small one) a bit tricky, but also such that pouring direct from a 1qt bottle is no problem. Holds 2qt of oil. Fired up first push of the start button with a little choke applied. I let... more
June 08, 2011
Jim Palm City, FL
15000 Watts
Unit arrived on dual pallets and delivered into garage as promised. Easy to assemble and install wheels which were inflated. Nice. Connected battery, added oil supplied, and 1 gallon non-ethanol gas from marina. I ran 30amp connection full out for 40 minutes before ran out of fuel. Unit could not start and run new 3 ton TRANE 20XLI AC unit. Will try 50amp connection for 12,500 watts. Is very loud and sucks gas. Wife weighs 105lbs and can easily move generator from garage to outdoors. Looks pretty.
May 30, 2011
Gale Moscow, TN
Generac 15000
This was very easy to setup after delivery. The instructions were very good. Starting was a breeze but you need to let folks know, and i was not sure if you did in the instructions, that you need to disconnect one of the oil pressure leads until you get it started for the first time.
Thanks for the great generator at a great price. I will be using it when storms hit or i need power away from a power source today.
April 12, 2011
Dan Des Moines, IA
Works Great
Very big generator for the money. It's a little loud but provides me the power i need!
A++++ for overall rating! I love it!
April 11, 2011
Russ Bulls Gap, TN
Great Service From Electric Generators Direct
Flawless communication from time of order all way through the to delivery. My generator arrived on time in fine shape, fired right up after the minimal setup requirements. I've only run it about 3 hours so far, but its passed all tests thus far with flying colors.
And last but not least, every other vendor I checked with wanted considerably more money for this same product.
Hey, if your reading this, it means you have internet access, so there is no excuse not to do the research and find the best deal. I am very pleased with my product and with Electric Generators Direct.
March 29, 2011
Donald Gig Harbor, WA
Home Backup Unit
I'm very surprised on how fast I received this unit, I actually ordered a 14 gal gas can the same day as the generator and I got the generator before the gas can.
I highly recommend this company for such good service!! The delivery driver was extremely helpful also.
Thanks Electric Generators Direct...
March 28, 2011
Ralph Bosworth, MO
Great Generator
The generator 5734 was delivered very quick after ordering. It was in perfect shape. Added oil and gas and it fired right up. Tried it out and it worked. Haven't used it except to try it. So far very satisfied. Thank You
March 17, 2011
Rui Mt Vernon, NY
Can't Get Any Better
The best choice ever . It works really good
February 20, 2011
Shelby Batesville, AR
My Generator
Delivered right to my shop building. Put it together added oil and fuel it started right up. Have not had any power outage to use at home but plan on loading it in the truck and take it to the farm and use it to build a deer stand. plan on using a skill saw, air compressor and charger.
Seems like a nice rig. Thanks Electric Generators Direct. Saved at least $400 buying through you.
February 01, 2011
Ed Howes, SD
Looking For To A Power Outage
Really impressed with the quality of our new generator. Almost looking forward to the electricity going out so we can put it to use!
January 19, 2011
Jerry Epping, NH
First Time Generator Owner
I have never owned a generator before and after the last two storms, that left me without power for five days, I thought it was time. I looked local and then went on the web to compare prices.
I was impressed with the pricing you had and decided to look into what I might need. The staff at your store were very helpful and gave me resources to refer to in order to educate myself with what I may need.
I decided on the 15000 watt Generac and placed my order. I was very happy with the way it was expedited and how fast everything moved. Before I new it, it was in my garage.
Overall I was extremely happy with the entire experience and would recommend you to all my friends. I also want to say that I do not usually write reviews unless they are deserving. you should all be proud of the service you provide as you were great to do business with.
Keep up the good work!
I have never owned a generator before and after the last two storms, that left me without power for five days, I thought it was time. I looked local and then went on the web to compare prices.
I was impressed with the pricing you had and decided to look into what I might need. The staff at your store were very helpful and gave me resources to refer to in order to educate myself with what I may need.
I decided on the 15000 watt Generac and placed my order. I was very happy with the way it was expedited and how fast everything moved. Before I new it, it was in my garage.
After two weeks or more of researching generators, I found EGD to be the most helpful. Not only will their website allow you to compare up to five generators side-by-side. There is a guy there by the name of Chris who was also the most knowledgeable of anyone I talked to. Even more knowledgeable than the folks at Generac themselves. The Generac people were not helpful whatsoever and Chris knew about other brands as well.
Chris was patient, listened to my questions, concerns, and provided fantastic information that was not only helpful but was delivered in a way that I could understand it and make a decision.
The ordering process was simple and the unit was delivered quickly. And, if all the above were not enough, EGD's price and free shipping made the unit cheaper than most - if not all - of all the other places I looked at.
I most highly recommend doing business with EGD and I won't hesitate to come back when I need to again!
After two weeks or more of researching generators, I found EGD to be the most helpful. Not only will their website allow you to compare up to five generators side-by-side. There is a guy there by the name of Chris who was also the most knowledgeable of anyone I talked to. Even more knowledgeable than the folks at Generac themselves. The Generac people were not helpful whatsoever and Chris knew about other brands as well.
Chris was patient, listened to my questions, concerns, and provided fantastic information that was not only helpful but was delivered in a way that I could understand... more
January 12, 2011
Cal Union Center, SD
My First Generator
This is my first generator. I'm very pleased with the unit. The instructions were clear and understandable. The unit went together just like it was supposed to.
I studied generators and did a lot of research. My dedicated power pole transformer is 10 KW. The lineman told me it operates at 150%, so I needed a 15KW unit. But, what seems more important that KW is the amps. My house has 100 amp and the well has 30 amp. The 15KW generator puts out 62.7 amps, which is short of my total usage.
Somehow, I missed this when reading the internet sites and talking with certified electricians and the local electric company. I am having trouble understanding the differences. The unit is well made and the quality seems very high. I have ran it with and without a load and all is well.
Electric Generators Direct did an excellent job of keeping me updated on the order. I appreciate the step by step notices sent via email.
Thank you for a good product and for doing what you said you'd do.
This is my first generator. I'm very pleased with the unit. The instructions were clear and understandable. The unit went together just like it was supposed to.
I studied generators and did a lot of research. My dedicated power pole transformer is 10 KW. The lineman told me it operates at 150%, so I needed a 15KW unit. But, what seems more important that KW is the amps. My house has 100 amp and the well has 30 amp. The 15KW generator puts out 62.7 amps, which is short of my total usage.
Somehow, I missed this when reading the internet sites and talking with certified electric... more
November 26, 2010
Jim Cloud Lexington, KY
Generac 15 Kw Owner
I think my new Generac 15 kW generator is built very well, started easily and is all I need.
Thank You
November 19, 2010
Randy Dunham Lincoln, NE
What A Great Deal!
I had looked at this generator for some time, and when I was ready to buy I was surprised to see that it was on sale!
The communication from Electric Generators Direct was wonderful, I received the generator in 3 days and the delivery driver unloaded it exactly where I wanted it.
The assembly was straight forward (just the handle and wheels) and after putting in the oil and fuel, it started right up. The muffler on the unit is very large and is very quiet, but the generator itself is a little noisy. But what would you expect from such a large unit without an enclosure.
If I would have purchased this locally, it would have cost me an additional $500. Thanks for the great deal!
I had looked at this generator for some time, and when I was ready to buy I was surprised to see that it was on sale!
The communication from Electric Generators Direct was wonderful, I received the generator in 3 days and the delivery driver unloaded it exactly where I wanted it.
The assembly was straight forward (just the handle and wheels) and after putting in the oil and fuel, it started right up. The muffler on the unit is very large and is very quiet, but the generator itself is a little noisy. But what would you expect from such a large unit without an enclosure.
Great generator and very good and prompt service. Best price by far.
October 06, 2010
Jeff Gunnison, CO
This Machine Is Awesome
I bought this generator to provide backup power for my rural cabin as county electric fails often.
In just a few short hours I put this machine to work after wiring up an input box on the cabin and assembling the handle.
It fired right up and works incredibly well. I can power my 220v well, the range, and the rest of the house at the same time without a hitch in the delivery of power.
For the money this is a great machine. It appears solidly built, and the reputation of the Generac motor made it a slam dunk for me.
September 12, 2010
Mark Bryans Road, MD
Arrived On Friday
My GP15000 arrived on a Friday, I assembled the unit on Saturday when I went to use the unit I found both of the tires flat.
On the plus side the unit runs and works well.
EGD RESPONDS: If the tires are damaged, please contact the folks at Generac directly at (888) 436-3722; they will be happy to help. They will probably ask for the serial number of your generator, so you will want to have that handy when you call.
Please accept our apologies for any inconvenience the flat tires caused- we appreciate your business and want you to be satisfied with your purchase.
September 01, 2010
Tim Warren, MI
Power Plus
I bought this generator to power a small amusement ride drawing about 42 amps at 240 volts.
I have so far used it once for about 6 hours powering the ride and another fan drawing about 12,000 watts together.
There was not a good diagram to install the support underneath, but aside from it being slightly noisy, having to charge the battery, and being a gas guzzler- it worked fine the first time.
August 27, 2010
Jamie Heltonville, IN
Nice Purchase
I hooked this thing up to a 50A outdoor inlet box going into an interlock kit installed in my indoor panel and wow!
I didn't think it could- but I had on my central AC, 2 big screen TVs (surround sound & satellite), several rooms fully lit, a couple computers on, and the thing didn't make one grumbling complaint.
I have run it for the last two weekends for 2.5 hours at a time just for testing and love it. The ONLY three complaints I have about it (petty, I know) are:
1. The thing is freakin huge! You CAN move it around with the wheels on it but if you have any sort of incline to your house well....you better have a little muscle to you. I have been using my tractor's front end loader to port it back and forth between my storage building and the house.
2. I think they should have installed another inline fuel filter between the fuel tank and the fuel pump. It comes with one installed AFTER the pump only. Makes more sense to me to have installed it coming straight from the tank but that was easily fixed, as I installed one myself. I just like that EXTRA bit of protection for engine components.
3. I think that the air intake hose should have been rubber instead of some weird paper with metal reinforcement inside of it. Not that anything can get near it to damage it, but just like to have all my things VERY well built.
Overall, I am VERY pleased with the purchase and have no regrets about it whatsoever- other than I wish I had gotten it sooner. So, bring on the power outages!
Forgot to mention: They shipped this to me within a couple days! NICE! Thank you very much!
I hooked this thing up to a 50A outdoor inlet box going into an interlock kit installed in my indoor panel and wow!
I didn't think it could- but I had on my central AC, 2 big screen TVs (surround sound & satellite), several rooms fully lit, a couple computers on, and the thing didn't make one grumbling complaint.
I have run it for the last two weekends for 2.5 hours at a time just for testing and love it. The ONLY three complaints I have about it (petty, I know) are:
1. The thing is freakin huge! You CAN move it around with the wheels on it but if you have any sort of incli... more
August 20, 2010
Quincy Rogers, AR
Gp15000e - Great Machine
Delivery on time. Condition perfect. Assembly easy. Added gas and oil, charged battery, engine started and ran fine.
The thing's a monster- love it. By far best value for dollar I've seen.
Haven't loaded yet but this thing ought to run this house and another like it.
You guys do good work. Thanks.
July 11, 2010
Dan Watson Port Charlotte, FL
Excellent Generator, Excellent Dealer
I decided to upgrade from a 8k storm backup before hurricane season.
After checking locally, went to the internet and found Electric Generators Direct. The price was the best I could find, especially when it included shipping, so I made a purchase, which included a transfer box, input connector, and cable.
All of the items arrived quickly with easy instructions for assembly and use.
I was already familiar with the quality of the Generac unit from buying one for my brother after Hurricane Charley in 2005, and was delighted to find this one for about the same price as back then.
Thanks EGD.
I decided to upgrade from a 8k storm backup before hurricane season.
After checking locally, went to the internet and found Electric Generators Direct. The price was the best I could find, especially when it included shipping, so I made a purchase, which included a transfer box, input connector, and cable.
All of the items arrived quickly with easy instructions for assembly and use.
I was already familiar with the quality of the Generac unit from buying one for my brother after Hurricane Charley in 2005, and was delighted to find this one for about the same price as back then.
I purchased the 5734 Generac to power select house circuits during outage periods. I researched Coleman, Honda, North Star, Kohler, and other platforms. The Generac carries the highest wattage or amp rating and comes with the Good Housekeeping seal. I don't like the fact that I have to adjust valves every 50 hours, but the Generac product has over 50 years of experience.
After working through a few small order details, the product shipped and delivered very quickly. We had a forklift lined up for delivery. As we watched the truck roll up, we were amazed that the delivery driver had the product unloaded and at the door before we could even get in position. The delivery went better than could ever be asked for!
The installation and set up were simple and straight forward. We put oil in the machine and performed a pre-lube turnover. The machine started quickly and ran fairly well. I varied the first hour of operation between full throttle and idle. The second hour ran at idle with the third hour at full throttle.
I plan on pulling the break in oil out somewhere in the 10 - 15 hour range. I only have 3.2 hours on the generator. I have not hooked the generator to an electrical load yet. The generator is big. On concrete, the unit balances well and can be moved with little effort. With 992 cc of engine, the generator produces some heat and some noise however, these conditions can be expected and are completely normal.
I guess, keep fresh gasoline handy and run the unit monthly to keep everything on line.
At this point with 3.2 hours and not having hooked the unit up to electrical load, the purchase has been a very positive experience.
I purchased the 5734 Generac to power select house circuits during outage periods. I researched Coleman, Honda, North Star, Kohler, and other platforms. The Generac carries the highest wattage or amp rating and comes with the Good Housekeeping seal. I don't like the fact that I have to adjust valves every 50 hours, but the Generac product has over 50 years of experience.
After working through a few small order details, the product shipped and delivered very quickly. We had a forklift lined up for delivery. As we watched the truck roll up, we were amazed that the delivery driver had the... more
November 13, 2009
Joshua Carkner Schenectady, NY
Excellent Generator
I was a bit skeptical when I first bought this unit because there were no reviews on here. Man, am I glad I bought it. This thing powers my entire house and then some!
I have a main transfer switch with a 100 amp input and a 50 amp input. The 100 amp input is for our main service and the 50 amp input is connected to a 50 amp inlet.
I have a special cord set that goes from the 50 amp straight blade plug on the generator to the 50 amp inlet off the transfer switch. The output on the switch goes into my main panel.
I tested this generator running my entire house for 6 hours. Here is a list of the larger things that were powered on while running off the generator:
Fridge, freezer, electric stove, 3 air conditioners, furnace, 50 inch plasma, 3 small TVs, 3 computers, pool filter, air compressor (yes, a large electric air compressor!), and every light in the house and garage.
While everything was running I was able to turn the main AC unit off and on, and the generator did not speed up or falter at all.
If you want a generator to power your whole house (plus the Christmas lights for the neighbors!) this is the one for you.
As for the noise... it's a 1000cc motor, so it's loud.
You wanna know how to use it and not annoy the neighbors? Run an extension cord to their house! Trust me, there's enough power.
Also, it's a fuel hog, but that's the nature of the beast... What 20 kw portable gas generator isn't a fuel hog?
I'm so happy with this purchase, from now on the only time I will be without power is while I'm plugging in the cordset.
Now what am I gonna do with all these flashlights?
I was a bit skeptical when I first bought this unit because there were no reviews on here. Man, am I glad I bought it. This thing powers my entire house and then some!
I have a main transfer switch with a 100 amp input and a 50 amp input. The 100 amp input is for our main service and the 50 amp input is connected to a 50 amp inlet.
I have a special cord set that goes from the 50 amp straight blade plug on the generator to the 50 amp inlet off the transfer switch. The output on the switch goes into my main panel.
I tested this generator running my entire house for 6 hours. Here is a... more
August 27, 2009
Pete Geither Butler, PA
Unit Works Fine
I bought this unit about 6 months ago and have about 4 hours on it so far.
The construction of the machine seems to be 1st class with nothing falling off or breaking so far. It appears to have been made in the U.S. which is a real plus these days.
One issue I had to deal with, as I am using it for emergency power at home: you can not get the 15K out of just one receptacle, so I had to run two cords to two transfer switches in the house.
One circuit powers most of the house wiring, and the other one powers the AC unit and other 110 outlets, so it works fine.
Even at that I only have around $700 invested in the transfer switches and cords, the box on the outside of the house, and labor.
The unit powers everything just fine; and when it is not in use it is inside, out of the weather.
I bought this unit about 6 months ago and have about 4 hours on it so far.
The construction of the machine seems to be 1st class with nothing falling off or breaking so far. It appears to have been made in the U.S. which is a real plus these days.
One issue I had to deal with, as I am using it for emergency power at home: you can not get the 15K out of just one receptacle, so I had to run two cords to two transfer switches in the house.
One circuit powers most of the house wiring, and the other one powers the AC unit and other 110 outlets, so it works fine.
Warranty Doesn't Cover Transportation On Portable Units
I have a brand new Generac 15kw with a bad alternator - the unit only has 2 hours running time on it.
I was able to find a local company to perform the warranty work but the warranty DOES NOT cover transportation charges - in other words, I've got to pay to have the guys come out to do the warranty work.
Generac claims that this is a portable unit, and therefore they don't need to cover transportation costs. Well, the unit weighs more than 300 lbs empty, add in 20 gallons of gas, and it isn't very portable at all. I'm really disgusted to have to pay for warrantly repairs to be done on my brand new unit.
I have a brand new Generac 15kw with a bad alternator - the unit only has 2 hours running time on it.
I was able to find a local company to perform the warranty work but the warranty DOES NOT cover transportation charges - in other words, I've got to pay to have the guys come out to do the warranty work.
Generac claims that this is a portable unit, and therefore they don't need to cover transportation costs. Well, the unit weighs more than 300 lbs empty, add in 20 gallons of gas, and it isn't very portable at all. I'm really disgusted to have to pay for warrantly repairs to be done... more