I bought this generator a year ago based on Briggs and Stratton reliability, and I am now having problems starting the unit.
Briggs & Stratton won't approve a warranty repair because I am not electrically connected to a public utility. My home is powered by a $35,000 solar arrangement and I run the generator about 30 hours a year.
How could a person know about this exclusion unless they read the entire owners manual prior to purchasing?
EGD RESPONDS: All of the standby generator brands we carry exclude warranty coverage when used in non-utilty powered applications. These generators are "standby" rated meaning they are intended to provide back up power when the utility source fails. If you wish to obtain "prime power" rated generators we suggest contacting a solar energy retailer as they most likely will have more suitable (albeit higher cost) alternatives other than a standby generator.
I bought this generator a year ago based on Briggs and Stratton reliability, and I am now having problems starting the unit.
Briggs & Stratton won't approve a warranty repair because I am not electrically connected to a public utility. My home is powered by a $35,000 solar arrangement and I run the generator about 30 hours a year.
How could a person know about this exclusion unless they read the entire owners manual prior to purchasing?
EGD RESPONDS: All of the standby generator brands we carry exclude warranty coverage when used in non-utilty...
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