So far, so good. I haven't had to use the generator for a loss of power yet. Just received the generator about a week ago. Arrived in good condition for the most part. One of the tires needed air and seems to be holding fine. Took about an hour to set up which isn't bad. Started right up both electric and pull coil. Please check your oil upon receiving before starting. There was a little bit of oil in the generator, but needed about a quart which was provided with the shipment.
November 17, 2011
Gene Shelton, CT
Ordered on Friday, received on Wed next week
My $3500 Honda water cooled generator crapped out. Hardly used it. It was an ES6500, 13 years old. Decided to get a new generator and researched all types. Settled on the gas 30207 at 10KW. Got it on Wed and installed the wheels and supports. Fired it up with no problem and put a load on it. It worked fine.
The instructions said to add the 2 bottles of oil that came with it, but the generator already had oil in it. I checked the dip stick first. There was no need to add oil. Didn't like that because you could over fill it. Now I have to wait for a power outage. I have a manual transfer switch for the whole house so I didn't have add one.
I plan to keep it in the garage and not leave it in the generator box because the weather caused my old Honda generator to get rather cruddy. I'll roll it out and put in the box if a large storm is coming. Service was excellent and deliver was on a lift gate box truck. He rolled it right into the garage.
My $3500 Honda water cooled generator crapped out. Hardly used it. It was an ES6500, 13 years old. Decided to get a new generator and researched all types. Settled on the gas 30207 at 10KW. Got it on Wed and installed the wheels and supports. Fired it up with no problem and put a load on it. It worked fine.
The instructions said to add the 2 bottles of oil that came with it, but the generator already had oil in it. I checked the dip stick first. There was no need to add oil. Didn't like that because you could over fill it. Now I have to wait for a power outage. I h... more
October 19, 2011
Michael Kingman, AZ
Not A Good Story
Have owned this generator for 3 months and all but 5 days it has been in the shop. Unit was delivered by an angry driver because he couldn't find our place. The unit had minor cosmetic damage. Engine starts easy and runs well, but the voltage regulator only seems to last about 1.5 hours @ 9 amps load of 240 vac.
Briggs customer service is practically non-existant. Instead of replacing the whole machine or at least the generator end, they keep changing pieces, ie: stator, carrier bearing and housing, voltage regulators etc. After 5 voltage regulators, once again waiting on corporate tech support. Bottom line is after choosing this machine based on reviews and the Briggs and Straton reputation, should have bought the Generac.
Have owned this generator for 3 months and all but 5 days it has been in the shop. Unit was delivered by an angry driver because he couldn't find our place. The unit had minor cosmetic damage. Engine starts easy and runs well, but the voltage regulator only seems to last about 1.5 hours @ 9 amps load of 240 vac.
Briggs customer service is practically non-existant. Instead of replacing the whole machine or at least the generator end, they keep changing pieces, ie: stator, carrier bearing and housing, voltage regulators etc. After 5 voltage regulators, once again waiting on corpo... more
August 31, 2011
Ken Westchester, NY
Amazing Product
Fired up generator for the first time when Irene knocked out the power. Generator was running for 3 days non stop with no problems. Was able to run 2 refrigerators, TV/cable, an AC unit and lights for half the house. Great product!
August 03, 2011
Ken Tyler, TX
An Excellent Upgrade!
We have had a 5Kw portable for many years. It has reliably powered corded tools, work lights and most recently a pump on a deep well. Startup on that 1Hp pump was about the limit of its capacity. So when we began talking seriously about purchasing a new generator with greater capacity, the research project began. After much study and discussion we settled on the 10Kw Briggs model 30207 to use as our home emergency power and when needed, to give the old 5Kw a break.
Here at EGD the selection process was made simple and ordering straightforward. From the beginning of my search through the delivery yesterday, EGD kept every promise as well as communicating regularly regarding the status of our order. When it is time to order another product they offer, I will be back.
Today was the shakedown cruise for the 30207 and it performed flawlessly. Every item and feature on the machine worked and all ancillary parts were present in the box. I first tried a few power tools in the 120v outlets and the engine didn't even seem to notice. Then I took it out to the pump house and connected the well pump. At first I thought the 220 outlet must not be working because I couldn't hear any change in the engine rpm when the pump should have kicked in. Then to my amazement the tank pressure gauge started to rise! Long story short, this thing exceeds my every expectation and seems to be very well built. I would recommend it to anyone who is looking for home emergency power who can do without the extra Kw capacity needed for air conditioning.
Relatively minor but there are some negative comments:
1. This model may well be "made in the USA" as advertised but there are quite a few parts and sub assemblies stamped "Made in China".
2. When unboxed, the tires were nearly flat. Nothing a little "Slime" and a handpump couldn't fix but QC should catch such things.
3. The instructions mentioned lock washers that should have been present on the bolts used to mount the legs. Not there. Fortunately, I had nylon insert nuts to substitute for the missing washers. Again, a small QC item.
4. Try as I might, I could not find a tag with the engine's "code number" mentioned in the Operator's Manual.
To sum up, I'm most pleased with this purchase and the service provided by EGD. I highly recommend this company and especially this particular model generator.
We have had a 5Kw portable for many years. It has reliably powered corded tools, work lights and most recently a pump on a deep well. Startup on that 1Hp pump was about the limit of its capacity. So when we began talking seriously about purchasing a new generator with greater capacity, the research project began. After much study and discussion we settled on the 10Kw Briggs model 30207 to use as our home emergency power and when needed, to give the old 5Kw a break.
Here at EGD the selection process was made simple and ordering straightforward. From the beginning of my search thr... more
February 12, 2011
Charles Gate City, VA
Wonderful Combination
I got this generator to augment a 5,000 watt generator. The model 30207 generator is very well built, much better than I expected it to be.
The electric start is a great addition. I wired it to the Q510A transfer switch by way of the PB50 power inlet box. This combination is wonderful and with some wiring knowledge does not really require an expert electrician to preform.
February 03, 2011
Bill Yelm, WA
Delivered as Advertised
As I searched for a generator, I came found your site. Compared to other sites that advertised discounts there was no comparison, this site beat them all!
The generator was delivered to my house when promised, in great condition and started the very first time I tried it. I would recommend your site to anyone who is interested in buying and learning about generators!
January 07, 2011
Charles Bullock Gate City, VA
Easy To Set Up
I recently bought an additional gen-set. Service was fantastic and the generator is very well made, already had a PowerMate 5,000 watt and this new generator is build even better.
Easy to set up and use, wired it to a transfer switch and it is a dream combo. Again great service.
December 15, 2010
Ray Renton, WA
Briggs & Stratton 30207
I received my generator on time,and with all it's advertised accessories. This was also in spite of a cold spell here in the Northwest which was greatly hampering all deliveries by road. I ordered it delivered with a lift gate truck, and R&L Carriers unloaded it right at my garage door.
The generator was in perfect condition upon arrival, and after some minor assembly work, ( installing the wheels and adding the supplied oil), it started immediately, and ran very well for 15 minutes, at which time I shut it down and proceeded to have my electrician friend, wire it in with 50 amp service to the main service panel. It was then tested, and it powered everything in the house without the electric base board heat.
This generator is an excellent choice for the money, and would easily and completely power, most energy efficient homes which have gas hot water, and gas heat.The high speed idle feature is great for reducing noise and fuel consumption at times when there is little to no draw of power.
This model is even quieter than I expected it to be, with its 18 h.p. engine. It's certainly a lot quieter than the older 11h.p. Generac I had been running. No complaints or disappointments whatsoever, I give 5 stars to Electric generators direct for a well packaged machine, competitively priced, and 5 stars to R&L Carriers, who delivered it on time, and in excellent condition, in spite of the weather delays to my garage.
The convenience of not having to arrange or pay for pickup- delivery also made the experience a lot easier.
I received my generator on time,and with all it's advertised accessories. This was also in spite of a cold spell here in the Northwest which was greatly hampering all deliveries by road. I ordered it delivered with a lift gate truck, and R&L Carriers unloaded it right at my garage door.
The generator was in perfect condition upon arrival, and after some minor assembly work, ( installing the wheels and adding the supplied oil), it started immediately, and ran very well for 15 minutes, at which time I shut it down and proceeded to have my electrician friend, wire it in with 5... more
November 24, 2010
Don Grayling, MI
Some What Satisfied
I'm happy with the generator over all but some issues with quality control. One 120 outlet does not work. One motor mount rubber is split three quarter of the way down. The axle was short for the space of tabs that axle goes through. I had to bend them inward with a hammer to make axle work. I have to return generator for warranty work.
I have to say performance of generator is excellent. I still think I made right choice in generators for the money.
EGD Responds: You can find your local B&S Service Center here, http://briggsandstratton.test.via.infonow.net/locator/
November 01, 2010
Eddy Smithfield, NC
Looking Forward To Putting It Through Its Paces
My generator was received exactly as promised with no hitches. The truck driver was very friendly and accommodating. The assembly was easy, and once I added the oil and gasoline, the electric starter fired it up in seconds.
I have only tried it on a very small space heater to verify it was putting out electricity, but I am looking forward to putting it through its paces and I fully expect it to perform without any problems.
The second time I cranked it, it ran for a few seconds then shut down and I couldn't re-crank it -- it really helps to remember to cut the gas valve back on.
I won't hesitate to recommend your company to anyone looking for auxiliary electrical power.
My generator was received exactly as promised with no hitches. The truck driver was very friendly and accommodating. The assembly was easy, and once I added the oil and gasoline, the electric starter fired it up in seconds.
I have only tried it on a very small space heater to verify it was putting out electricity, but I am looking forward to putting it through its paces and I fully expect it to perform without any problems.
The second time I cranked it, it ran for a few seconds then shut down and I couldn't re-crank it -- it really helps to remember to cut t... more
August 18, 2010
Doug McAFee Glendale, WV
Good Shape
Good price. Generator arrived quickly, in good shape.The delivery person was nice and helpful.
Haven't had the chance to use it fully. Our power has not gone out since we got it.
I'm sure it will work great.
August 06, 2010
Theresa Spinali Bailey, CO
Rocky Mountain High
I live at 9,000 feet in Colorado, and several times, mostly in the early spring, we have our heaviest snows and I have been without electricity for several days.
Not a pleasant experience when you do not have an alternative heat source other than a furnace. So I decided enough of that.
The generator was delivered to the trucking company within a few days of the order. The trucker was kind enough to make arrangements to deliver to a place other than my home, since the roads are not semi-truck friendly.
My generator started up the first time, no problems, and ran all the needed appliances: well pump, furnace, and computer without a noticeable drag at all.
I am very happy!!! The service people both at your company and the trucking company were very friendly and helpful.
Thanks again.
I live at 9,000 feet in Colorado, and several times, mostly in the early spring, we have our heaviest snows and I have been without electricity for several days.
Not a pleasant experience when you do not have an alternative heat source other than a furnace. So I decided enough of that.
The generator was delivered to the trucking company within a few days of the order. The trucker was kind enough to make arrangements to deliver to a place other than my home, since the roads are not semi-truck friendly.
My generator started up the first time, no p... more
May 29, 2010
John Suozzo New Rochelle, NY
Awesome Deal
I purchased this generator after a very bad storm in the New York Metropolitan area and have not used it yet but I will tell you that the delivery and customer service from Generators Direct is a class by itself.
And, after a prompt and FREE delivery (with a power lift on the tractor trailer) I inspected everything in package which included oil and several electrical connectors along with inflatable wheels and hardware and it was all A-OK!
I assembled the wheels on the generator, added oil and fuel and this baby fired right up. It ran great and I tested the outlets with several different tools I have to ensure it was all OK, and it was.
I also purchased a 50 amp power transfer box, the supply cord and the interlock kit for my breaker panel and my electrician will install these items so in the event of an outage I can power my entire house with this unit.
Between the price for the gen.,the cost of extra items and approximately $250 dollars for the electrician's labor (approx $2,750 total ) I have a complete setup ready to go..no extension cords running thru windows,etc..
This is a small price to pay for a huge convenience in a home...especially when I have 2 sump pumps that need to keep water out of my basement.
I recommend this setup for anyone looking for a permanent solution for power outages.
GREAT JOB to ELECTRIC GENERATORS!!!! KEEP UP THE GREAT WORK!
I purchased this generator after a very bad storm in the New York Metropolitan area and have not used it yet but I will tell you that the delivery and customer service from Generators Direct is a class by itself.
And, after a prompt and FREE delivery (with a power lift on the tractor trailer) I inspected everything in package which included oil and several electrical connectors along with inflatable wheels and hardware and it was all A-OK!
I assembled the wheels on the generator, added oil and fuel and this baby fired right up. It ran great and I tested the outle... more
April 09, 2010
Td Jenkins Hopewell JCT, NY
Customer Service Was Friendly
This is actually my second generator from Electric Generators Direct.com.
The first generator was delivered damaged with a couple of the circuit switches broken off and a dent around the electrical board. This probably happened in shipping.
They picked up the broken one and replaced it with a new one and it is doing the job I purchased it for.
The customer service was friendly.
January 24, 2010
Paul Gilley Pound, VA
I will be prepared
On December 18, 2009 a major snow storm hit this region. It was very wet, heavy snow after an unusually wet Fall.
Power and utility companies were not prepared for the devastation this snow caused. Power poles were broken by falling trees, roads blocked and made impassable by trees and snow.
We were without power, public service water, phone or any other utilities for 12 days. I had a 6000 watt generator that barely operated a few appliances if used separately. I had a deep well that I had kept operational and plumbed into my home.
By turning off the PSA water system and turning on the well we had water. The generator I had would operate the well pump. It would operate the water heater if all other loads were removed. I disconnected the main breaker from the power company line. I had a power cable that could feed power from my workshop to my house. By being selective with the load applied the 6000 watt generator kept us with necessities.
I have a propane heater for emergency heat but felt that I needed a larger generator. After searching the internet I selected the Briggs and Stratton 30207 from Electric Generators Direct.com.
I am very impressed with the service and delivery of my generator. The only complaint I have is that a large plug for the main power receptacle was not included with the generator. All other plugs were shipped with the unit.
I would also like to compliment the freight company for working with me to deliver the generator to my workplace. I contacted the freight company dispatcher on the day of delivery and explained that it would be more convenient to drop the generator where I work instead of my home. My workplace is on the route they were using.
Very helpful driver and dispatcher.
Hope I never need the generator for this type emergency again, but I will be prepared if needed.
On December 18, 2009 a major snow storm hit this region. It was very wet, heavy snow after an unusually wet Fall.
Power and utility companies were not prepared for the devastation this snow caused. Power poles were broken by falling trees, roads blocked and made impassable by trees and snow.
We were without power, public service water, phone or any other utilities for 12 days. I had a 6000 watt generator that barely operated a few appliances if used separately. I had a deep well that I had kept operational and plumbed into my home.
Let the BOSS know, my hat is off to your business! First Class Act!
I placed my order two days ago mid-day and received my generator set mid- day today.
I have been trying to order this set since our power was out for seven days, just before the holidays.
Your competitors are not even close to your level of service.
Thank You Very Much!
June 25, 2009
Thomas Mitchell Ringgold, LA
Working great for 3 years and counting
I bought this generator after Hurricane Rita blew through and it came to my door in two days.
The wiring diagram was very easy to follow. It runs great.
I've only had one problem: the gasket on the oil sending unit on the motor was not properly installed at the factory. The first time I ran it for about 1 hour and it shut down, just like it was supposed to do! I traced the source and replaced the gasket, filled up the oil again, hit the starter and it started right up.
It has never failed to work great in the 3 years that I have had it.
September 25, 2008
Sean V De Berry, TX
Tx. La. state line
Generator was received at a local freight distributor, for pickup, in only three days after online purchase.
Easy to follow setup instructions. Minimal assembly right out of box. Easy to roll after assembly. Battery had a good charge.
Added gas and oil, and the engine fired right up. Connected to home via 50 amp sub-panel after the wind from Ike knocked my power out a couple of weekends ago.
Seemed to work lights and refrigerator just fine. As soon as I got it up and running, service power was restored.
Did not get to use the generator for an extended period, thankfully.
Have not had much of a load on this generator, but I feel like it would do just fine.
Quiet running machine, as well. Will need to purchace your own cord to connect to a home.
Thanks goes out to EGD. I would recommend this product.
God bless those that received much more damage from Ike, than I did.
Generator was received at a local freight distributor, for pickup, in only three days after online purchase.
Easy to follow setup instructions. Minimal assembly right out of box. Easy to roll after assembly. Battery had a good charge.
Added gas and oil, and the engine fired right up. Connected to home via 50 amp sub-panel after the wind from Ike knocked my power out a couple of weekends ago.
Seemed to work lights and refrigerator just fine. As soon as I got it up and running, service power was restored.
This is an excellent generator. It is solidly built and assembled. When I received the unit, it came with an extra oil filter, extra spark plug, and extra air filter. All I had to do was add oil (supplied) and gas (not supplied) and it was ready to go. One press of the starter switch and it fired right up. I ran my entire house and 5 out buildings for an hour and a half test run and it worked like a charm. The fold down arms make moving this hefty unit a snap. My 120 lb wife moved it around with ease.
If you have been looking for a generator, look no more. This is a great value and a great performer.
This is an excellent generator. It is solidly built and assembled. When I received the unit, it came with an extra oil filter, extra spark plug, and extra air filter. All I had to do was add oil (supplied) and gas (not supplied) and it was ready to go. One press of the starter switch and it fired right up. I ran my entire house and 5 out buildings for an hour and a half test run and it worked like a charm. The fold down arms make moving this hefty unit a snap. My 120 lb wife moved it around with ease.
If you have been looking for a generator, look no more. This is a grea... more